The hotel excepted my reservation without the use of a credit card which I'm extremely grateful because I was charged for the last hotel I made a reservation for through Booking I was charged for a room that was unfit to stay in and told the check in clerk I would not be staying and was still charged

I was disappointed that the adjoining restaurant was closed (chef had to leave because of a family emergency, so i do understand) because it was a late check in and was hoping to get a hotel meal before I went to bed and the closet restaurant was a few miles away

The room was large, the bed was very comfortable, the shower was great, and I really appreciated having a microwave and a mini-fridge in my room! Temperature control was good, and I felt safe.

I couldn't get a strong enough wifi signal in my room to connect on my iPhone unless I was standing in the doorway. Also the motel is enormous and it was a little tricky to find my room and the receptionist was a bit impatient with me when I had to go back to ask for more directions. Also something weird was going on with part of the ceiling in my room where debris was falling down onto the desk and when the people in the room above me were near this apparently hole or break in my ceiling, I could hear them as if they were in my room.

The fast easy check in and check out. Housekeeping staff actually listened and were more than happy to accommodate guest requests. The diner staff for breakfast was above and beyond exceptional! All so friendly, and all around pleasant to be around which made breakfast pleasant and aquatinted. Their breakfast is hands down by far the absolute best hotel breakfast I have ever had in my life!

All the steps and their ice machines. Most of them were out of order and non operational during our stay.

Easy to get to off the interstate. Fast check in. Nice size room. It is one of the cheaper hotels in the area but still pricey. Breakfast was included which made me feel better about the price because you could choose from multiple fresh made breakfast options in their restaurant. The only picture I took was of the breakfast menu.

The bed was too hard and uncomfortable for me. It was okay for my husband but I ended up sleeping in the desk chair with my feet propped up.

Staff was phenomenal and very helpful. Rooms were cleaned. Housekeeping was actually sent on request. Their breakfast was absolutely the best hotel offered breakfast. It was just beyond exceptional and beyond phenomenal! They had an onsite restaurant with reasonable price items, as well as an onsite saloon. The rooms were very clean and smelled amazing! By far the best hotel I've stayed at in the Erie Pa area!

They only 2 things I did not like were there was no elevators and there were no luggage carts

The breakfast was ok but the service at breakfast was excellent. The ladies were awesome at the breakfast very cheerful and very attentive. I will stay hear again for sure.

We had a coffee maker in the room but the coffee pot was missing. And I didn't love the bathroom it was clean but small.

The breakfast was the best imaginable. Strong water pressure, very comfortable beds and pillows, very clean.

Literally the only complaint is everything needs updated. The room felt old and worn out. It was clean though so it was just the way it looked that was unfortunate. Small toilet

The breakfast was great and the staff in the dining room were very nice.

The shower had hair in it on the wall and between the tub wall and the shower curtain which came out when the shower was turned on. Super gross but someone did come to clean it when we let them know.

The room was clean and tidy and very comfortable. The staff were very friendly and made you feel welcome! The breakfast was excellent as well as the service! I would definitely stay there again! Great value for the money!

I requested a ground floor room due to my handicap, which was approved by the hotel, but was given an upstairs room! That was the only problem we had, other than that it was a great stay!

It was fairly quiet.The complimentary breakfast was decent.Staff was okay very friendly. Close to the zoo and to prescue island

Hotel does not have an elevator you have to log your luggage upstairs. Its outdated could use a freshening up But staff keeps the rooms clean