During our trip to Helsinki we decided to have an overnight stay at the hotel, use the spa and have a massage as well. The hotel is located in park land and a beautiful setting. The staff on arrival were extremely warm, friendly and very helpful. We were able to checkin earlier than expected and the room was perfect. We used the Spa which had everything you could want and was not too crowded and helped us relax before having our dinner. Food was excellent and the service very good. Breakfast was a buffet and had everything that you could want with efficient service and friendly staff. Our massage was very good with experienced and expert people. Overall, we would recommend this hotel as it provides a peaceful, tranquil and very enjoyable experience.

We had no bad experience at all with anyone or anything at this hotel.

The spa was great, although the infrared sauna didn’t seem to be heated or working properly. The bathrobes and towels comfy. The breakfast was superb and the location really nice.

The slippers are charged extra 3,5€ per person on the standard rooms, but when we made the booking via booking.com they were mentioned in the included amenities of the room, which was the reason we didn’t pack our own. The spa & congress building rooms were a bit outdated, for this room rate (170€/night) we would at least have liked a smart TV with streaming options, maybe a kettle as well.

The place is a perfect combination of modern in the spa hotel and tradition in the old manor. Amazing view to the sea and spa with a lot of facilities! Staff were really friendly and room was big, clean and comfortable with perfect view to the sea! Spending New Year at Haikko was amazing experience!

Working time of restaurants (kitchen)and facilities could be extended when there are a lot of guests.

Location is relaxing, beds are comfortable, reception stuff is friendly and helpful. Swimming pools and saunas clean and good. Comfortable beds. All over nice place to stay for adults. Would recommend and if staying in area, choose again.

Breakfast in Manor house could be more variative and better quality. I thought fins are coffee people, but still offering morning coffee from big coffee thermoses. It was at 8 o'clock am lukewarm and I don't talk about the taste... No cottage cheese served, tomatoes only in cherry version, scrambled eggs was oversalted first day we stayed. Despite of agreed breakfast time the breakfast hall left over furnished impression - tables too close each other while no one sited there, but you have to find your way to food serving table. Bathroom was small in standard room, uncomfortable to reach mirror for make up, no make up mirror. No shampoo or other body care products. Minibar list was written extra small font size to key holder pocket, so I found it second day of our staying.

Excellent breakfast which is the best ever I have had from any hotel! The manor itself is impressive and the lake, garden view is very beautiful. My room is newly renovated and clean.

The bed in standard bed room is a little bit narrow, but I get used to it afterwards. The door of the lift is a little bit tricky, there is no sign that you have to open it manually by pushing it when the lift stops.

The location of the facility is very nice. It is also interesting that it is an old palace.

When we got our room, we asked for an extra bed for our 7 year old son. In the e-mail that came later, it was said that the size of the room was not enough, but he would say that if we stay in that room with our child, we have to pay 40 Euros more. When we came to the room, two narrow beds were waiting for us. It's really hard to sleep with the child, however, they charged us money. Okey, I have no objection to it. However, at least a double room with a large bed could be given.

My Husband and I had a great time at Haikko Manor and Spa! Our room and facilities met all our expectations. The spa zone was nice, there were a lot of different spa activities (a couple of sauna, jacuzzi, pool, and others) and enough space for all the guests. The nature around the hotel was beautiful, a true winter wonderland! A walk around and a small hike after the delicious breakfast - was exactly what we needed. Another nice thing was that we left headphones in our room and lost&found service helped us with arranging the delivery of it to Helsinki. Thanks for your hospitality, Haikko Manor & Spa Team!

The temperature in the room was quite low and the floor felt cold during the daytime. It would be great, if the temperature would be a little higher in living spaces during winter.

I enjoyed having drinks in the spa. Breakfast was excellent and the staff was nice. Some foods on the breakfast buffet were too salty for my taste. I appreciated that slippers were free of charge for spa visitors. There has been an annoying trend in Finland that slippers are separately charged.

Gravlax (raw salmon) was too salty

I enjoyed my time at the Spa and decent selection at the breakfast. The place was clean and well organized and there was ample space around to take walks in nature. I enjoyed opening the windows, the view and the fresh air.

- Would be nice to have a Finnish sauna or a warm (80+ ℃) sauna. Most saunas were way too mild in the common Spa area. - Breakfast selection could be more friendly to vegetarians - There could be a few more hooks in the bathroom for the clothes

I love the location and historical character of the Haikko manor house and the surroundings. We had a view from our room at the bay. The breakfast was excellent with large variety of ingredients. We enjoyed also some drinks in the bar at the manor that was opened till 2 am. The stuff was kind and helpful. The hotel has also a well equipped gym.

The SPA is overrated. It is only one swimming pool, 4 saunas, two jacuzzis and a small bath with cold water.