Everything! The friendly and helpful staff especially Jean Philippe the concierge. He could not have been more obliging. The location within the city was a plus as we were near the centre of the medieval city but it was quiet. Our room overlooked the garden and it made for a very restful space. We didn’t use the spa facilities but would hope to return and use them in the future. The room was very comfortable and spacious. The garden was a bonus…. a quiet contemplative place to sit and read and listen to the birds and the fountain. The underground parking was great because it was secure and cool and on street parking is limited.

Nothing!!

This hotel has old world charm but doesnt feel old, on the contrary it has a lux vibe with quality antiques in the main spaces and rooms and baths that are modern. Staff was attentive, breakfast was from a menu which I prefer to a buffet and the selections were very nice. The champagne and bar staff both were good and the location just inside the walls of the city and close to the old town center was perfect. Parking in the building was offered and appreciated.

I have no complaints.

The building was beautiful and steeped in history. The room were spacious comfortable and nicely decorated in a traditional Provençal style. Our stay was made memorably good by the friendly and helpful staff who clearly enjoyed working there. The location inside the walls of Aigues Mort was perfect and had its own underground car park.

The pillows were a bit strange and small. The restaurant was closed for dinner when we stayed there.

Extremely good service. Room very large. Breakfast was copious, fresh and served to my table. My own outdoor seating area set in lovely gardens. Private parking easy to find. Hotel was central; didn't need to use the car during my stay. Overall..... wonderful

Slightly off-putting having an 'open plan' toilet - but I was on my own; so, not a problem for me. Without drawing the heavy curtains, inside of room was probably visible from anyone passing in front. A pity that the restaurant was closed during my stay,

La Villa Mazarin is in a beautiful setting with genuine old world charm. Our room was spacious and CLEAN with a super comfy bed. The bathroom was fabulous! Outside our room was a sitting area over looking a garden patio area with a fountain flowing into a goldfish pond. The staff was gracious and helpful. It would be difficult to top the location. You are in a walled town with shops and restaurants within easy strolling distance. There seems to be something beautiful around every corner. Right by the hotel is a path that leads to a board walk that goes along the water offering stunning views.

Driving in this little walled town is a bit tricky. The streets are quite narrow and when we arrived, there was no place to pull off the street in front of the hotel. It would be helpful to have more information about arriving by car.

I really liked the facilities available - gym, pool, hot-tub...gorgeous dining room and bar area! The location was perfect!

What could be slightly better is have plastic glasses for wines by the hot-tub.I am grateful that the bar staff made an effort to find something, but if a large group of people book a stay here, it would be nice to enjoy drinking in the hot-tub. Room number 7 could have been quieter at night - bathroom extractor fan goes on all night and there is nowhere to switch it off. I didn't say anything because I was only there for 2 nights. The room was incredibly beautiful which made up for everything!

We loved the location within a short walking distance of the center of the beautiful fortified city and the colonial charm of the hotel.

No effort was made beforehand to smooth the registration and parking process (which was a nightmare). The tea/coffee facilities in the room were not worthy of a 4* hotel and neither was the reception area and service (I didn’t expect to have to carry the ironing board and iron I requested to our room).

Lovely hotel tucked away inside the walls of the old city. Tranquil gardens.

The standard of room cleaning for the first three days was disappointing for the quality of the hotel and then a different cleaner must have started. So, the last few days of our stay the cleaning was of the standard I would expect from a hotel of this quality.

Lovely peaceful location within the ramparts of a pretty medieval town with a beautiful peaceful inner garden. Restful atmosphere, our suite was huge with its own sauna. Staff very efficient, friendly and helpful. Authentic French experience, go ready to practice your French. On site parking was a breeze, lovely looking pool which we didn’t get chance to use.

Nothing.

Amazing staff from the beginning, beautiful hotel with beautiful facilities. Drinks and were perfect. The cocktails were also great, beautiful 'Last Word' one of my favorite drinks that was made right as apposed to some of the butchery I've tasted on the Riviera. Room was spacious and very comfortable, bathroom was great as well, really good size and the bath was very nice. Spa also great. Overall a beautiful hotel in a beautiful location with fantastic staff. We will be back.