Location in city center and wonderfully furnished with modern style . The Customer service is Outstanding ! Jeremy in front desk is exceptional in his work , he is very helpful , has knowledge about tours and activities enthusiastic and helpful ! Cassandra at the bar / restaurant is also very helpful caters to clients needs and great at her work . This hotel is ideal for long or short stay .The view from my room is so far one of the best I have seen with a huge balcony ! With a direct view on Montblanc from room / balcony its exceptional .

The Hotel didn’t have Airconditioner . Now it’s very hot in Chamonix , but cools down a bit . Jeremy suggested I put a bucket of ice in front of the fan . It did work the room became cooler after that .

It was a great experience. Close to everything. Clean hotel and great staff. Definitely will come back🤝

We stayed here on the last day of our TMB trek. What a treat! Firstly we got upgraded to a premium room, which had awesome views of the mountains. Then we used the spa facilities which were very good ( time slot needs to be booked in advance).. The bed and pillows were very comfortable. The shower room was large and well equipped. The staff were very nice and polite too. They stored our backpacks twice when we asked with no hassle. We had breakfast in the morning that was served on the 7th floor with direct mountain views. It had a large selection . Also the bar/cafe area downstairs was very large and we've seen travellers waiting there comfortably. It has a lot of comfortable sofas, games and a pool table.

The price of the breakfast was a bit too steep. For the price everything should have been perfect, but the pancakes were inedible. Everything else was good.

No water inside the rooms, also the parking cost 30 EUR per day

Location was so close to everything, central location in the valley making everything walking distance to all attractions and the main shopping street. Staff were extremely helpful with directions, making us comfortable during our stay, foods locations and accommodating with any requests like last minute spa appointments. The spa facilities were also great, a perfect way to relax after an extremely long day walking and hiking mountains and, there was a great view from the windows to reflect.

Room needs aircon or even just a ceiling fan in the room! It can get quite humid in the room. Opening the door allows mosquitos in and noise from the Main Street at night or unable to close the blinds properly. the little Dyson fan on the table was quite small, it would have made the room comfortable with a bigger fan.

This hotel is first class don’t hesitate to book. From the moment we arrived the staff were very polite at check in and very helpful throughout our stay accommodating all our requests and needs. The room was cosy and warm with a coffee machine and fridge (superior double) the view from the room/balcony was breathtaking. The spa was lovely. The breakfast couldn’t of been better a wide selection and really good quality with a view to match from the top floor of this beautiful hotel. Finally the location is perfect a short walk to the town. We can’t wait to come back. I don’t usually leave reviews but felt like I had to for the Alpina Chamonix thanks to all for our amazing stay.

Nothing

Great location central for buses which stop outside. Magnificent views of Mont Blanc. ATM located very close to front entrance. GM visible and engaged with guests. Housekeeping staff deserve a special mention.

The room was compact to say the least. The toilet was tiny, it could not have been made any smaller. Probably my fault for not booking a bigger room. It wasn't possible to just get a cup of coffee and a croissant without being forced to go to the 7th Floor for full scale buffet style breakfast.

The bed was huge. The sofa bed was also nice and my kid like it. The staff was excellent! I also really like that they provide water fountains each floor and gave us reusable bottles instead of plastic bottles. The location is also very good. Its near the bus stop and there's a bus that can take you directly to Charmony Sud Bus station if you are travelling via public transpo like us.

Room was bit cramp because of the sofa bed so we had a problem where to open our large luggage. We also got unlucky that we got assigned to a room in the first floor so the view wasn't as nice as the higher floors.

The geographical location is very good, very close to the train station

The bed in the room is very small

- Location - Staff - Cleanliness

- That there is no AC especially if you are visiting during summer, it might be a bit hot warm in the room, they only provide a fan.