- Staff was incredibly friendly, accommodating, and very attentive - Facilities were super clean, all the time. It's rare that during cleaning services they vacuum thoroughly, on top of that the cleaning supervisor would occasionally check in to see if more amenities were required or any last minute request - Breakfast is 22 Euros but it's delicious, the source the best of all local products and have them available during breakfast - Room was so spacious, it was like a small apartment - Check-in early was accommodated free of charge - Staff would always greet us every time we would arrive and leave - Location is 2 minute walk from main downtown plaza, and 30 second walk to Train Station

I liked everything. This place is solid, and the rates through booking are vastly better than booking directly with the hotel.

Julian and the team with him in the morning coffee make you enjoy everything, even the music in the evening with the wonderful atmosphere.. Victoria in the front offices is another story in the world of hotel and hospitality.. I hope that there will be an academy named after her in this specialty.. Indeed, when you look at the details, you will find behind all of this a distinguished management and work environment that drives this excellence .. The rooms, the decorations, the lobby, the restaurants, the buffet, everything is vibrant and perfect...

Nice hotel in a good location, really nice bar area and friendly staff. We ended up staying a few extra nights and it’s much much cheaper to book via booking.com than directly through the hotel! I recommend getting a massage from the spa, it’s a bit expensive but really worth it. Was nice to have a small gym and the food in the bar (and service) was very good.

The first room we stayed in (a duplex) was very hot on the top floor - the air con pointed at the stairs for some reason! But the usual room we had for the next 3 nights was fine. The gym was closed for 3 of the 5 days we stayed, not ideal! We didn’t take the breakfast except for on the last day and to be honest it wasn’t great (better to go out I would say for the cost) bread, milk not replenished, no fruit except for some small pieces of watermelon and a peach in a bowl. Hotel parking is over €50 a day! We parked at Comédie for €22 instead, it’s only a short walk away.

Size of the room. Decent surroundings, pretty close to town center. Parking available underground for 20 eur/day. Good variety of products at breakfast.

Lack of proper Customer Service. No solution oriented approach, especially at the Reception. More on the Defensive. Valid for part of the personnel. Breakfast- terrace not clean, leftovers picked up late. Chairs pretty dirty. During a crisis sutuation (eggs - daily omelette available - lacking for more than 10 mins. , no water, no coffee machine working, people queuing) Mngt. was not present, despite being visible during the other days. Some stains on the plates. Must be smtgh. related to the washing machine. Cleaning - pyjamas thrown away on the luggage. The Cleaning staff definitely forgot to pick those up when leaving the room. But this gives you a good perspective over how the cleaning is handled.

This hotel is a gem! It's crawling distance to the train station, but also a short walk to the center of everything. The hotel itself is lovely -- modern but not over the top. We enjoyed the restaurant/bar area as well, and we will definitely return.

Minor issue that's the same with almost all hotels -- not enough lighting in the bathroom.

Very comfortable and clean room - nice room to come back to after a day out - fridge, kettle, and dressing gown all appreciated. Very comfortable bed, resulting in a good night's sleep. Excellent location - by the Saint Roche train station, minutes from the tram stops and less than 10 minutes walk to town. Right by a taxi rank, which was useful Helpful, friendly staff Breakfast area spacious and comfortable with indoor and outside seeting, Loved the hotel and ideal for a short or long stay.

Breakfast buffett was very adequate, but the scrambled eggs, possibly made from powdered eggs, were inedible. For meat eaters, the cold buffet looked good, but for vegetarians, it was really just cereal, bread, and cheese (plus poatoes and beans on some days only). For the number of staff working at breakfast, I'm not sure why replenishing the bread and hot food took so long.

Everything was perfect. It's a really good hotel with all the services and commodities you might need. Staff is extremely helpful and educated, beds and pillows are super comfortable and breakfast was complete, with a nice variety and quality. Reception let me park my motorcycle for free, which was really nice. Would definitely stay here again.

The bar and restaurant are a little too presumptuous but then again maybe I'm not their target audience. However, it would be nice to have some more standard choices to eat in the bar or room service. Still, 10/10 hotel.

Lovely new hotel Separate toilet and bathroom Just across from train station Close to main square about 5-10 min walk

Restaurant closed 2of the nights we were there Went for snack in bar to be told had to order by scanning QR code to get menu. No menus available. However on going back up to get iPhone from room noticed a full paper menu of what was available at the Spa on the elevator wall Would it not be possible to print off even one paper copy of the menu in French English Spanish to have on hand? Would seem excellent customer service to me!

Location-wise, it was right next to Montpellier Gare St Roch and although it's a more downtown area, was super quiet and close to everything you need to see the city. The room was designed very cleverly, and we had lots of space to unpack. The beds were massive and really comfortable too. Special mention to the gorgeous fitness room!

Small thing, but the kettle was ultra modern and part of its design meant it had no handle. Quite dangerous really as the whole thing got really hot. Maybe something less trendy, and more functional would be good!

This is hotel is in a very central location, with easy access to everything. The room we got was large and well setup. The staff at front desk and breakfast was very helpful.

The rooms are not well maintained or functional, toilet was leaking, parts had fallen of the shower mixer etc. There was couch in the room, but the TV faced the bed rather than couch, the couch faced a wall. Also house keeping came while I was in the room and did not come in, as I was there. After that, they never came back although we were not in the room!