Manager kindly held our baggage for us before we checked in, helped arrange a taxi for us when we left (even to the extent of making sure we caught it while a student race was taking place.) He also furnished us with a map and information. Bed and shower were excellent, and the location couldn’t be better. Pau itself is wonderful: beautiful vistas, exceptional shops and restaurants, wonderful food court and museums. The presence of university students is always an added bonus. And we were there for the Jurancon Wine Festival! We will return soon!

Nothing

Good location with the Parking in front of the hotel. The entrance of the hotel is not nice but the rooms are clean and big. Very good system of heating. Wifi is perfect. Breakfast was very nice with bread, croissants, etc. I asked for gluten-free and lactose-free diets for my husband and the hotel gave us everything! The breakfast room is cosy and very well decorated (with a beautiful view of the square).The staff is very kind and very supportive. Next time in Pau, I will be there again.

The manager was extremely kind, despite our slight language barrier. The check-in was smooth. The location is prime with a view over the main square. With the windows closed it was nice and quiet. The airconditioning was great. The hotel style is a bit outdated but does have a real charm. Some minor things could be fixed (loose tile in bathroom, broken frame in hallway etc.) but overall well kept.

Best location at Centre square. Sometimes some noise from revellers at night. Lift from 2nd floor. Not for disabled or who can’t take their luggage up some steps. Ok bathroom, clean but clearly old. Good bed with sheets and blankets. Continental breakfast adequate, not luxurious. Room made up everyday.

Sheets and blankets for bedding.

Great location

While the hotel was in a great location it was absolutely horrendous to get to. At every turn the roads leading to the square were either blocked or no entry. After eventually arriving at the hotel and speaking to the person on reception they informed me the local authority closes a lot of the roads leading into the square in July and August which left us with one small side street open to reach the underground car park. Other than that i found the rooms very tired and dated although they were clean.

The room was at the back of the hotel as we wanted somewhere quiet. It was clean and the bed was comfortable. The bonus was the air conditioning as this meant we could sleep. The city is vibrant and everyone we met was helpful. We did not have breakfast as we wanted to try the local cafes which was really nice as we had some fantastic petit de’jeuner. The hotel was convenient for us to explore the city and see the delights the Pau has to offer. Thank you

There is nothing not to like here. Very pleased with this booking and really glad to be able to explore the delights that Pau has to offer. Will definitely come back again soon

The receptionist was superb. He did not speak very good English, and we were limited in French but this did not stop him making us feel very welcome and attempting to engage an interest in us and our plans. Great location too.

The breakfast is overpriced. The air con was not very effective.

Great location in centre. We were just passing on the way to the mountains, but it’s a lively town worth a visit in its own right. Great choice of restaurants nearby

Those darned one way systems and roadworks! Drove round it five times!

We had booked for 1 night and ended up staying for 3 because our car broke down. The help and consideration we received from the proprietor and staff were off the charts and very much appreciated. I would definitely recommend this hotel to anyone visiting Pau. It was very good value for money in a great location.

Absolutely nothing.

The staff where very friendly & welcoming, location was very good & the hotel was very clean & tidy.

All 3 pillows provided for 2 people we’re terrible & did not provide decent head support, even when doubled up. They need immediate replacement. While the location for access to the city was excellent, youths outside made constant noise all night until about 4am in the morning.