Our family of four recently stayed at Novotel Reims Tinqueux on our way back to the UK from a ski trip, and we had a great experience. The hotel’s location was perfect for our journey, allowing us to travel from Reims to Calais on a single charge. The on-site Tesla charging points were incredibly convenient and made our travel planning much smoother. We arrived in the early evening, and the check-in process was seamless. The staff were exceptionally polite, welcoming, and helpful, making us feel at ease right away. We decided to have dinner at the hotel restaurant, and it was an excellent choice. The food was top-notch – I would highly recommend the filet steak for any meat lovers out there. The quality and preparation exceeded our expectations. The hotel itself was very clean and well-maintained, providing everything we needed for a comfortable stay. Overall, Novotel Reims Tinqueux was the perfect stopover, and we would definitely stay here again. It’s a great option for families, EV travelers, and anyone looking for convenience, quality service, and a delicious meal.

The room itself was clean and comfortable. The double bed was fine for us, but the sofa bed for our two kids was less than ideal. One side was comfortable, but the other felt like sleeping on a rock. If we stay again, we’d prefer two single beds for the children instead.

Perfectly located just off the A26 to Calais; the Novotel is a bright and modern hotel. Our room was clean and well equipped with a kettle and hair dryer. The shower was excellent and hot water was plentiful. We had burger and fries from the (limited) menu in the restaurant (come breakfast) area, which was well cooked and came with enough fries in the mock fries-basket. With a small glass of champagne (well you have too really) and some Reims Beer we were happy. The cooked breakfast options of scrambled egg, streaky bacon and small sausages, was very welcome on our way to the UK. [Although the sausages were missing on the return trip!] Serve your own coffee from the machine was adequate with proper mugs. Milk BTW is on the other side of the room with the cereals, as are the jams. Overall, a clean modern hotel with cheerful helpful staff perfectly located with free parking - we will be stopping there again!

Would have liked the TV to be movable for more comfortable viewing from the provided sofa, but understand that this might get broken. Could be a long walk from some rooms for those with mobility issues.

Good location close to town but far enough away. Rooms were clean with everything you need including a safe and a good size fridge. They give glass bottles to fill up at the water fountains around the hotel which is good. Breakfast had a good selection of hot and cold food. Air conditioning was good too. There was a pool and a good garden space. Plenty of parking too.

The hotel allows dogs which is fine, but the people next to us went out and left their dog in the room which started to bark constantly at 9pm. I had to go to reception after 30 minutes as the dog was still barking. They informed me they had a telephone number for the guest and would contact them.. I found it a bit strange that the owners went out and just left the dog on its own.. and the hotel was completely ok with this.. if that’s the case maybe put all the dogs down one wing of the hotel ??? That said I would stay here again - only 2.30 hours from Calais Eurotunnel

We use the Novotel Brand hotels whenever we can. This Novotel is a very good one which is very convenient to the Motorway when travelling to the French Alps. Its about two and a half hours from Calais and there is a Carrefour just under the road Bridge with a Fuel station on site 24/24 availability. There is also a McDonalds under the road Bridge. A really good stop. Reception are excellent.. the service in the Bar is a little bit less so good.. although the drinks are good but quite expensive. There is also an IBIS on the same site with a Courtepaille restaurant. Of Course the Novotel restaurant is also available.

Service could be more friendly in the bar area.

All good. However bar closed on arrival (wasn’t that late) but kindly bar manager poured beer which was able to get after checked in. Staff at reception check in excellent and very friendly and even locked our mountain bikes up in a separate secure meeting room (to ensure safe overnight!) amazing service by them.

If really picky : Breakfast wooden cutting board for bread had grid like design made cutting bread on it very very difficult (basically have to space/line up bread out over thin slats) :) . Also the woman at breakfast was constantly “in the way” of you actually trying to get your breakfast food ie walking infront of you constantly ie many many occasions. Breakfast table “cleared” whilst still eating which didn’t create relaxed feel at breakfast. Hotel bar closed quite early would have thought for residents open slightly longer but was non weekend day.

It's got everything one can expect from a 4-star hotel. It's comfortable and clean. It is easily accessible from the motorway and with plenty of parking space.

The hotel lacks a bit charm and personality. While some of the staff go above and beyond, some don't seem to care at all. The breakfast is above average, while the dinner service is good, but not great. I would have appreciated some more amenities like for example, a body lotion and conditioner.

Easy to find with plenty of on site parking. This is a sprawling hotel without lifts. Our room was at the furthest point from reception/bar/restaurant. To give you and idea, on check out day, we left our room for breakfast after which returned to pack, then back to reception to check out. According to my Smart watch, I covered 1222 steps and two lots of stairs. The handrails are appalling - just narrow boards not allowing any grip. The hotel is set in extensive grounds with plenty of activities for children and of course, a swimming pool. We had dinner in the restaurant, both the food and service were excellent. Likewise, breakfast was very good.

The location was good just of the motorway, the room was a good size .Breakfast was good and the evening meal ok. It had a large car park.Staff pleasant. Dogs were allowed.

Not the hotel fault the the fire alarm did go off approx 11pm - false alarm. No lift so if you have walking difficulties make sure you ask for a room on the ground floor. It was a large hotel and was very busy. You would need your car to drive to the centre of Reims.

The hotel is well situated for the traveller to stop either on their going further into France or on their way back and lays just off of the motorway. The rooms are easy to access from the car park. Beds are good and there is plenty of hot water

Breakfast was like a microcosm of French society. The business clientele was made up almost entirely of middle aged white men who seemed to be given preferential seating -single person on table for 4. One Japanese lady who was sitting on a table on her own was abruptly told to move as her group had been seated in the bar area. She was in the middle of eating her breakfast and was given no help with any of her dishes not that she should have been made to move at all. This was rude and probably a few other things.

Friendly, attentive and helpful staff, excellent buffet breakfast in a pleasant room and the use of an outdoor pool, terrace garden and gym on site. Restaurant is open for dinner, there is a bar on fire, plus there are other eating alternatives close by that also open on Sundays. Easy to find off the motorway and very handy for a stop over. Plenty of free parking is a bonus. Spacious room with both a shower (very hot water) and bath in the en-suite. Toilet in a separate space was a good facility. Useful to have a fridge and a comfy settee in the room. Rituals toiletries were a nice touch as was the water dispenser in the reception area.

There is no lift which is not ideal if you have a lot of luggage etc. to lug up the stairs. In a 4* hotel, we would expect to have actual cups and glasses rather than flimsy paper cups and stirrers. The bed was quite creaky and the pillows were lumpy. We did not feel that the price we paid was worth the 20€ or more over what we were charged to stay in a Best Western Plus or a 4* Holiday Inn both of which we thought offered a better overall experience and value for money for our overnight stops.