Location of this Citadines couldn’t be better. Just get off the bus from the airport at Avenue Jean Jaures stop and walk back round the corner. Or from the station,an easy walk down the suitcase-friendly paved,nets of Avenue Jean Jaures and turn right. Plenty of small supermarkets nearby and Victoria Hugo covered market almost opposite. All the places you’ll want to see are within easy walking distance. Try eating at Le May restaurant near the convent des Jacobins for great-value authentic local restaurant food. The kitchen area in the room is very adequate for snacking and reheating ready meals, et cetera and they free coffee and the lobby is much appreciated and a great help in keeping down costs of a city break. Dishwasher tablets and washing up liquid provided which is helpful and the idea of a stockroom which guests can access to renew towels, et cetera is a great one. De-luxe room worth the extra for its finish. Very comfortable bed - and a bath!

Interior courtyard has become rather shabby since we last stayed here – as has the upholstery in the breakfast area. It does look as though the furnishings in the areas are being gradually renewed though, so hopefully these appearances will improve.

Nice sized apartment, had everything we needed. Close proximity to the Metro and the sights in the old city were an easy walk.

When we arrived we were advised the power would be off all day (next day from 9 am). It was a regular maintenance scheduled for that date. As it turned out it didn’t disrupt our stay, although, staying on the 8th floor without a lift could have been problematic with large suitcases. The information should have been offered to us when we first booked so we could have made alternative arrangements if necessary.

The staff were very friendly and helpful. The bed was comfortable and the room was very clean. We used the onsite carpark, and one of the reception staff showed us how to get in as it was a tight entry. Easy walking distance to shops, the market, and sightseeing. Security to get into the building was good, lift to all rooms. Coffee, hot chocolate free in lounge area. Next door to a supermarket and galleries lafayette chemist.

The shower was over a bathtub and slippery getting in and out. The volume of water from the shower was sparse, not a heavy flow.

Location was excellent. Secure parking. Access to coffee, water and snack machines. A very pretty inner courtyard where one could relax and smoke within a spacious and well planted area.

Parking was challenging, underground and around a very limited space to access. Entry from a street around the corner, directions spoken at reception and confused where to park once down. Would be supremely helpful if someone on arrival guided one to first the car park entrance and then to the correct floor and position/space.

The hotel is well located and our room was comfortable (good shower / bed / space, etc). They have a parking (paid) which is another good point. Staff is friendly and speak different languages.

Our room was not cleaned, which is not a big problem for a short stay, but it was a surprise for us. The breakfast can be improved a lot, and this is why I decreased the score of the hotel a bit. It was too simple; some things were not replaced (and we did not wake up late).

I would like to thank the staff for having been so caring and exceptional with us. I was travelling with a baby and my two older parents and they went above and beyond to help them (when I was not there during the day), to help them with the stroller the few steps that there were. Thank you for the bottom of my heart also for your flexibility allowing us a later check out, very appreciated.

The pages says there is a lift but there were some steps to access our apartment. You should make this clear in the description.

The location was excellent for its proximity to the sites we wanted to see. We appreciate the restaurant suggestion, Meet the Meat. Being on the 7th floor was great as we could not hear any street noise.

We needed clarification about the onsite parking. We ended up parking several blocks away. Yes, there was closer parking available. Being unfamiliar with the area, we were challenged as to how to access it. User error as it was our first time in Toulouse. We thought it strange that the toilet and shower were not in the same area. However, it was a non-issue.

Great location near the centre, easy walking to most things and also on good bus routes, 10-15 minutes' walk from the train station. General facilities, comfortable tables and chairs and free tea and good coffee. Welcoming and helpful staff. Very clean. I had a room overlooking the garden that was very quiet.

It was great to have a small kitchenette with cooking and dishwashing facilities, however in my room that was one of the smaller studios there was limited eating space, really only big enough for one person.

Really good location. We arrived after midnight and the staff were lovely and accommodating! The room was nice, but basic. Just what we needed as we spent our days out exploring. Having the kitchenette was an added bonus and the air con worked really well which was ideal for July! The bed was comfy, there was an option to get extra bedding from reception if you want additional pillows etc.

Central, friendly staff, very comfortable mattress on bed, really nice bath products and it was perfect as we had our two dogs with us. We love Toulouse and spend a lot of time in the city but first time with our pet family, we now feel confident about bringing them! We will be back

Breakfast was ok but not great.