The hotel and staff were excellent. The exterior looks 1970-1980 vintage (which has its charms) but the room looked newly renovated. The staff was very gracious. My room had a nice view onto vines, trees, and a park. Very soothing. Also very quiet. Spotlessly clean. Just three blocks from the hotel is an excellent traditional fruit, vegetable, cheese, and pastry market with several cafes and a small fully stocked modern supermarket. Easy walk to the center.

Personally I think the room would look prettier and fresher if the curtains were a light shade of green or blue. The terrace entrance of the hotel could be better tended and beautified (it looks neglected).

The hotel is just a 5- mins walk away from the tram station and metro station. As we had to go to the conference center MEET outside Toulouse, the hotel was the perfect choice, as we had a direct tram to go there. You can also easily walk to the city center within 20 mins. Staff is very friendly. The rooms have a decent size and offer everything you need.

Location was very good - close to metro close to interesting part of town.Heaps of brasseries - restaurants. Vibrant multicultural crowds to watch. window with view of near neighborhood. One lady at the front desk was very charming and helpful.. Advised us on transport, markets taxis and airport etc. Breakfast was excellent. Everything plentiful and fresh.

Bathroom was awkwardly designed. Shower water went allover the floor. Room was small and cramped for two with suitcases.Road was very busy with police and ambulances. nearby hospital

Great hotel, really friendly and helpful staff. Good location - really close to metro, tram and bus links. Food was delicious too. Clean & tidy. They were hosting a speed dating night, which made it even more fun!

No complaints from me or my friend - the room was fairly basic but has everything you need.

We chose this hotel mainly because it was close to the stadium but turned out to be also convenient for center of the city. the staffs were very willing to help our stay to be comfortable. The atmosphere was cozy and clean so we're able to relax during our stay. The breakfast was delicious too.

Nothing particular

Good location and friendly and helpful staff. Nice breakfast.

The union of the tiles in the shower had some mold spots. The draining in the sink was not properly working. Wifi was not good.

Friendly staff, quiet location, great local for us going on a conference (close to Centre close to tram 1)

Breakfast was a little bit boring, room on bottom floor did not have a view (could not see outside of the windows due to windows being really high up on the wall)

Professional, helpful staff who gave a warm welcome. Quiet hotel. Good value breakfast buffet. Good location in St Cyprien, a nice area with a great little covered market and restaurants within a 5-minute walk. Nice stroll across the Pont Neuf in to the city centre

The room was very comfortable, the continental breakfast was good value. Most of the staff were very very helpful and friendly. I appreciated it a lot, I was travelling with my 4 year old daughter. They printed off boarding passes for me, gave me helpful advice on nice places to eat with my daughter and were understanding one morning when we came down for breakfast late.

One staff member was noticeably unreceptive and cold, not only to me but to other guests. She was at reception on April 3rd when we were having breakfast. Perhaps she just needs more training in customer service

10-15 minute walk to the city center, Lots of restaurants close by and in the city center of course. Private parking available as well. Public Transport is close by as well. Decent breakfast.