Anyone who wants an amazing vacation - be sure to stay at the Ramada Plaza by Wyndham BATUMI hotel. I have never met such professionalism, friendliness and responsiveness anywhere. And now in order - 1. The hotel is located in a wonderful part of the city, 10 minutes walk to the beach, the beach is very clean. 2. The rooms were cleaned when we asked, a very convenient system in the room for calling the cleaners. The water in the room was always renewed (this is very pleasing, especially when you come late at night and the stores are closed). 3. The breakfasts at the hotel are AMAZING!!! Firstly - the hot food for breakfast is always different and always delicious! secondly, the hotel staff refreshes the dishes as they run out (even if you come at the end of breakfast (breakfast from 08:00-11:00) 4. The rooms correspond to the photos on the website! and even better! The rooms offer an unforgettable view of the sea! And every evening you can see a very beautiful sunset, it is impossible to describe in words . the room has a very comfortable bed and soft bedding (it was a pleasure to sleep in it) and there is also an iron in the room and it is not damaged like in most hotels, we used it every day and it never damaged our things! 5. the hotel has an amazing spa and an area with sun loungers on the 4th floor (be sure to go there). 6. there are no queues in the elevators! (hi to everyone who lives in Orbi) 🤣 and I also want to say a special thank you to the young man who was at the reception when we checked in, he was very kind ❤️

I thought about this question for a long time and the only thing we didn't really like was that there were a lot of Russian tourists. But this doesn't apply to the hotel. The hotel exceeded all our expectations!!

The location is superb that you have the sea view and the city lights. Room size was big and amenities specially the victoria spa and gym are excellent 😍. I would like to thank our gentleman receptionist who really extended his efforts to assist us, i am sorry that i could not spell out his name, but he is the one always at night shift. Salute to this big guy.

It just happened that the AC wasn’t cold enough for the first 2 nights but we do appreciate the team specially the reception that they do their best to assist us and offered us even to shift to another room, that didn’t happened since after few hours the AC went work properly. One time cleaning service dis not do the proper cleaning of our room and we made a report about it.

It was our anniversary night and we informed and requested them , they were really attentive and took some extra steps to make it special and memorable day for us. Moreover they were responsive to our emails and requests for prepayment using online. There attentiveness was more apparent when they reached out to us during our stay to ensure our comfort and also to verify if we had any complaints which they can rectify (ofcourse we didnt have any) this shows the steps they make towards making their guests satisfied. Would highly recommend.

Casino was closed - I mean we did initially wanted to stay in the hotel because of casino but that was closed which was intimated to us but it would have been great if it was operational.

Our stay at Ramada Hotel was amazing and above our expectations. Thanks to the staff we had a wonderful experience having our rooms next to each other and with amazing sea view. The swimming pool with a jacuzzi and saunas was great and we could relax in the evenings in a great ambience and amenities. The hotel is very close to the beach and a nice promenade. It is perfectly located with a wonderful view, the rooms are lovely and very spacious. Breakfast was great. We were delighted with the stay at the hotel, we were very well treated, and the experience was from the beginning until the very end above the expectations. We will be back in a short time.

There was a lack of hand soap from the beginning to the end of the 3-day stay, it was not refilled when the room was cleaned, the doorbell at the door did not work, it was not possible to connect to the neighboring room by hotel phone due to a malfunction.

We booked the Junior Suite which was stunningly beautiful! The view over the sea was awesome! We were allowed to bring our cat and she was welcomed so warm-heartedly that we felt truly welcome. The hotel has a big pool and a well equipped gym. The restaurant served delicious breakfast with a changing variety every day. The location is in easy walking distance to the beach. All staff was absolutely attentively and friendly at all times. I arrived a day after my birthday which I unknowingly spent in a horrible hotel and the staff at Ramada Wyndham sent a birthday cake to our room - it was so awesome to be cared for, again we felt so welcome. They went out of their way to make our stay unforgettable. I highly recommend staying there!

The whole experience was awesome, there is nothing to complain about!

Hello, We were very pleased with our stay at the Ramada Hotel. We would like to extend our special thanks to the Operations Manager, Tsira, who helped us with every issue we faced with a friendly attitude, Nino at the reception, who speaks Turkish fluently, and Jaba, who assisted us with our luggage. Although we experienced a reservation issue caused by Booking.com (despite booking for 4 people, Booking.com reflected our reservation as a single occupancy in a double room), which forced us to wait and experience significant stress until the hotel management resolved the situation on their own initiative, we are very grateful to these representatives who approached us with patience and a smile. If you visit the hotel, be sure to check out the casino for some fun! We would also like to thank the casino staff, Irma and Nona, for their friendly approach.

The problem with the booking was very dissapointing. We have to wait in discomfort and have to explain our seld over and over. But the hotel staff were amazing and very helpfull.

breakfast does not match the price. there is no choice, what there is ends quickly. Service is delayed, the situation will be very difficult during the season. Checkout was slow

New hotel with modern design & facilities. Cozy room with a beautiful view. Mostly good amenities and perfect bath robes on demand. Thanks a lot for Zura on the reception; he is the best person for this position, and management should value him highly.

The lady in the SPA reception (26 March evening & 27 March morning) was lazy, rude, and deceitful. She only cared about leaving work early, which is why she lied that the spa was supposedly open until 10:30 p.m. (although both the hotel reception and the spa's door clearly said that it was open until 11:00 p.m.). She behaved arrogantly and spoiled the impression of visiting a generally good spa. Also, the ventilation in the room made a strange, loud whistling sound, which made the living room not so cozy :/ Some of the lamps did not work, and I didn’t want to fix it in the evening.

The hotel stay was wonderful. The hotel itself is beautiful and relatively central, with spacious rooms and large beds. The reception staff exceeded all our expectations—they were always available, responded to every request with a smile and a willingness to help. I especially want to mention Ana, who was exceptionally service-oriented and efficient, handling all our requests perfectly and professionally.

The Casino was closed for all days at the time we arrived, the pillows can me more comfortable (I asked for comfortable pilow and the reception was there to help)

Large spacious rooms, comfortable bed, good sound insulation. Parking in the garage for hotel guests. A very large spa and wellness center with a large indoor pool and a well-equipped fitness center.

For a 5-star hotel and the price you pay, the breakfast could be a little better. Only filter coffee, they don't have olive oil for salads and vegetables, the cooks at the egg station don't speak a word of English and only offer omelettes, but I wanna have just simple fried eggs and couldn’t get any. I had to call the reception twice for housekeeping and ever after that they come to clean the room not before 5 PM.