It is in a perfect area of the city. Also there was no issue to park on the street (from 18pm to 9am is free of charge). The room provided everything you need. Staff was very attentive. Would surely vist again.

I had a room with french windows on the ground level and it can get very hot in the summer. A fan is provided but it is not sufficient. I had to left the door (window) to my room fully open through the night which can give you some anxiety since anyone could walk through the door. :) Also, it would be great if you could connect your phone to TV or eg Youtube would work on TV.

LOVED the breakfast. The staff was so sweet and gave us extra bacon when they ran out at the end of the breakfast time frame. The room was very clean, and LOVED the balcony outside. Bathroom was also great and shower was very nice.

The rooms do not include any air conditioning, and unfortunately our room got very hot during the middle of the day. After nightfall we could open the windows to cool down, but took a while to be cool enough to sleep well. Wish we had a portable air conditioner for middle day.

The location is superb with easy access to the wellness and recovery garden and natural cooling wall. The spa was well done per one of my cohorts and well worth the fee to reserve for two hours. The staff were helpful and made the stay stress free overall.

There are no changing table facilities for babies in the bathrooms in the reception area, that is my primary complaint. Not much of a draw back for most people and something many hotels and restaurants don't offer in Europe anyway.

view from the window

First. the sauna booking was canceled 2 weeks before the visit. our only search criteria was a sauna and we lost it due to the fault of the hotel. we would never choose this hotel. where there is a beautiful view of the mountains, many hotels and few with saunas. And because money was already taken we had no oportunity just to stay there. We are very upset. Second. We had to pay Town taxes with 7€ and nobody bovered to inform about that...it is not in Hotels description. There are many other hotels that takes this payment free. But not this one...

The hotel is very conveniently located, not far from the Rupertus thermal baths and the city center. The breakfast was delicious and filling. The room was cosy and clean. We had a great time. It was nice to find an Amazon Echo in the room. The staff at the reception was very friendly. Thank you for providing a discount voucher for the thermal baths, even though we arrived before the designated check-in time.

It was not very comfortable to use the coffee machine as there were not enough available power outlets nearby. Additionally, it was necessary to pay a city tax (3.5 euros per person per day). This is not a problem, but it should be noted that when booking, it was indicated that all taxes and fees are included. In some other accommodations in this city, booking offers specify that the city tax is charged separately. I think it would be fair to indicate this for the accuracy of providing information.

This hotel was faultless. It is situated in a prime location in beautiful Bad Reichenhall, adjacent to the Royal Spa gardens. A 4 - 5 minute walk through the gardens takes you to the centre of town. A 4 - 5 minute walk in the other direction takes you to the railway station, handy for a trip to nearby Salzburg. We found all the staff to be friendly and welcoming. Reception couldn't do enough to help. A truly excellent breakfast was served every day - cereals, yoghurts, fruit, bacon & eggs, ham, cheese, chocolate cake and English Breakfast Tea! The rooms (particularly the one with the balcony) were excellent and very good value. Thank you for making our stay so enjoyable.

Location is amazing in a quiet neighbourhood right next to the Kurgarten and just a few minutes walk from the centre of town beyond that. The staff are very friendly, helpful and accommodating. The room itself was very nice, with a lovely balcony that gave a view of the peaks of the local mountains. Breakfast was always well stocked as continental breakfasts go with nice fresh rolls, cheeses and cold meats and the hot breakfast foot was always refreshed regularly (scrambled & boiled eggs, bacon and sausages (plus a daily special like Kaiserschmarrn, kartoffelpuffer (potato pancakes) or special sausages with a couple of great bean-to-cup coffee machines that made coffees to suit all tastes.

Thin paper cups for tea or coffee in the rooms instead of proper cups or mugs. But that was it really... Easily fixed.

very nice location. First night we checked in late and were supposed to have a spot reserved but even with it being full the directions to park on street were clear and we left before 9 am so didn’t worry about getting a ticket. the view out the window was amazing with the mountains and the hotel was very clean. Breakfast was well worth the price too, was able to eat a lot of great food.

We did have a small issue with a noise complaint on us. I understand in hindsight we were a little loud and we should have kept it down, however, I just wish someone would have come to tell us we were too loud and we would have gladly turned the music down and went inside. Not really a problem but just wish communication was a little better.

Staff were all extremely friendly: very welcoming and making sure that we had a great time. The hotel is conveniently located in the center of Bad Reichenhall, right next to the Kurgarten, with a lovely park. There’s on site parking available, which is very convenient. Our room was very clean, well equipped (including coffee and tea making facilities).

Our room was rather small, which meant that only one side of the bed had a bedside table and power socket. Not a big deal though: we booked the cheapest room even had the option to book an upgrade for a small fee, but decided not to because only had a short stay.

The breakfast was really good! The view is amazing and also the location, next to this beautiful park

The room was too hot and there is no air conditioner, just kind of fan. I can understand that most part of the year the region is cold, and maybe is too much to put an air conditioner