Separate shampoo, conditioner, body wash and body lotion were fantastic. Coupled with the addition of slippers, a complementary dressing gown and a super comfortable bed, we felt pampered and relaxed in luxury for the evening. The room decor and lighting was great, and the air conditioning worked perfectly and was a lifesaver. The bathroom was spacious and shower was great. The customer service was fantastic. We arrived at the hotel hours before check in, to ask if we could store our luggage. They checked us in straight away, and we were able to go up to the room. We noticed that we were one robe and 1 pair of slippers short, so we called reception to ask if we could pop down for another set. They were at our door in less than 5 minutes with a replacement. Great tea and coffee making facilities, even included hot chocolate sachets and a biscuit each. Fruit and iced lemon water was available at the entrance which was very refreshing given the heat during our stay. I would 100% recommend this hotel, and will gladly be staying here if I return to visit Dresden.

Nothing we could think of.

Breakfast was solid and tasty, the staff was friendly and ready to help with anything. Our room was at the last floor - and we didn't hear a single sound from other people. The room and other premises were exceptionally clean and inviting. The spot is nice as it is close to all the historic places, but a bit to the side - so it is not crowded at all.

Would be great to have a bigger bed (however, I have to say that we stayed in the most basic room). At first our room lacked one complect of bath items, but it was immediately fixed by the staff

Room is clean and shiny and all in perfect condition with great amenities. Shower is large, new and clean, we received two connected rooms just as requested and the hotel staff were extremely helpful and happy to support. Breakfast is just great with many good options, fresh and tasty food. Location is good and we mainly walked anywhere, but note there are closer locations to the city center

Nothing! All was just perfect!

Comfortable, clean and convenient location to old town and access from motorway. Very good breakfast. The staff are very welcomming. Cosy bar with simple but good bar food - pizza, flammkuche, soup, bruscetta, chilli. Good parking garage 22 euros a day, or 6 euros a day on the street outside. This is our regular stop on trip from UK to Poland.

Nothing to dislike.

Very clean and comfortable hotel, beautifully quiet at night overlooking a small park and nearby music conservatorium. Smallish rooms but more than adequate, tasteful, interesting decor. Very good breakfast with both buffet and ala carte included. Staff generally pleasant and helpful.

Breakfast room very busy and rather squishy - one morning we were seated along a wall and literally couldn't squeeze our way in or out (and we're not huge). Some breakfast room staff not particularly friendly towards guests or more junior staff.

This is a small high quality hotel, with great rooms and very good breakfast. The location was perfect for us, as we arrived by train, wanted to walk around the old town, and pick up a car later. The hotel is 5 minutes walk from train station, 15 minutes walk from old city, and there is enough parking places around on street, and additional parking with the hotel. The staff is very helpful, smiling, and welcoming. We really enjoyed our stay.

Nothing really

The whole hotel is modern and stylishly decorated. The room was a good size with plenty of seating. The bed was firm and extremely comfortable. The bathroom had all the amenities that we needed for a comfortable stay. The staff were very professional.

We received a voucher for free drink at the hotel's bar in exchange for skipping a day's housekeeping which is a great way to promote eco-friendly hotel stays. However, if you charge the drinks to your room, you can't use the voucher when you check out. This wasn't made very clear but you can only use the voucher at the bar at the time of ordering the drink. The staff were apologetic and handled the misunderstanding very professionally.

Breakfast was really really good, we originally weren’t planning on eating there and only asked for 1 day. We ended up eating there every day. Really close to the S Bahn, trams, buses and trains. Beautiful surroundings, we actually returned later because we loved it so much. Staff was amazing and super helpful even when my flight was delayed at 4am in the morning. Like seriously so kind. Also as a plus, quite a few of the hotel staff also spoke Spanish when I was there which was a pleasant surprise.

The shower had a half door so even if your careful you'd still soak the bathroom floor, also the rooms are a bit small, but overall I loved it. Between the staff, amenities, location and food I'd still happily return.

Modern, clean hotel. Good price relative to the service provided. 10-15mins walk from the old town and less to Dresden Mitte Station. Supermarket nearby. Good breakfast and additional hot items available on request. Shower thoughtfully designed. Staff friendly and helpful.

Some dust in the room on the mini bar, which contained only a single bottle of water. Service in the bar on Saturday evening very slow as the two men serving were overwhelmed by the number of guests.

Great pleace. Aside of crowded turistic cicty center. Walking distance to Zwieger. New hotel with very pleasent atmosphere. Quality of food

One dilusional staff member coordinating guest during breakfast who didnt allow us to sit in the table of our choice telling us that hotel is full of families and banned us even if it was 8am and there was only a few guests on the breakfast. When we were leaving 70% of tables was still empty. That spoiled our impression of this hotel. But over all the hotel and other stuff members was perfect nice and pleasent