The room was excellent! We have nothing but praise for everything and everyone. Our child is allergic to nuts and when we asked the kitchen staff they immediately found out what she could eat and not, which is very helpful. There was a coffee machine in the room, and that coffee was the best I've had in a long time. Also, one of the boarder shops is right next door.

The coffee at breakfast.

Good breakfast although when we came down we found the eggs, bacon, baked beans etc on the cold side. Nice having a dip in the swimming pool, although I would have preferred it a couple of degrees warmer, but soon got used to the temperature. Hotel was clean.

Was allocated a disabled room nr 508, so the bathroom got soaked when having a shower with a slippery floor, as there was no shower curtain or shower basinto stand in. No where to hang clothes up in the bathroom. Not a very nice view from the room

Good big hotel very near the Danish border. The hotel has a big pool, where you can swim from inside the hotel and going outside in the same pool. It is a funny experience to swim outside, when the weather is cold. there are good saunas and a good bubblebath to 8 persons. Very good breakfast. Buffet with a wide range of oppertunities. Friendly staff. there is a big shoppingcenter just around the corner. Free parkingspace just outside the door. Five-ten minuttes driving to citycenter in Flensburg.

they were going to repair the changing room, so we had to change in our own room and the go to the swimming area. not that big problem, when our room was just upstairs the swimming area.

The spa was nice, the indoor and outdoor pools and saunas. The changing is far too small for such facilities. The breakfast was good and with a huge range of food. The bar is a good option for dinner although the portions are enormous. friendly waiter and pools staff. The room in the President House was much bigger and cleaner with a better bathroom than the room in the main hotel building and the balcony was great.

The hotel is old fashioned and urgently need s revamp. Using keys is old school, you should modernise and have a digital card system. I asked for 2 rooms next to each other but one was in another building and we did not use it. The room 504 in the main building smelt bad and had low ceilings. The carpets were old as was the lift.

We really like this hotel and have stayed here many times. The service is good, but the hotel is a bit old and some facilities are a bit outdated. The swimming pool is nice though. The breakfast was fine.

The room has a smell and needs to be aired out by opening the windows. The kettle is not very clean. The front desk service staff are not very enthusiastic.

The ladies at the reception were kind and helpful, talk in English as well. I had a breakfast also in the price. If I had a bikini with me I could also use the pool and the sauna. They also have a fitness room. I recommend this place and save it in the favorites 😊

I've seen a bathtub on the pictures, but I had a shower. I mean it was fine, but I was a bit disappointed about that 😅

Easy to find parking spot Outdoor sauna super nice Big good breakfast

You have to bring own towel to the sauna and guy at sauna reception had left so dit not know and was then fussed and almost denied me access to the sauna (had rushed from Hamburg to make it to the sauna on time meaning 2 hours driving and giving a very bad energy)

Picked this hotel as it said it had a restaurant. Unfortunately, we were told when we arrived that the restaurant wasn't open, and we would need to walk somewhere to find somewhere to eat. The receptionist seemed a little flustered but was courteous and polite. The hotel has plenty of free parking and free wi fi. Our room was in a building opposite to the hotel and we were able to park the motorcycle so that we could see it from our balcony room. We hadn't paid to stay in a balcony room, so this was a lovely upgrade probably to make up for the restaurant not being open. The room was clean and large and had coffee making facilities which was nice to have but rarely seen in Europe accommodation. We didn't try out any of the facilities the hotel had to offer as we were only staying 1 night. The bathroom was also clean and of adequate size and had a lovely shower. We had planned on going to a local restaurant but as we were walking and didn't really know where it was, we decided to buy something from the local supermarket instead as we weren't all that hungry. Was a nice enough evening to sit on the balcony (although it only looked onto the car park) and enjoy the fresh air whilst we ate our tea we had bought from the supermarket. The wi fi was good and we were able to plan our next place to stay. The breakfast was buffet style with plenty of choice, having not eaten much the night before we fully indulged in all that was on offer. The breakfast was fab and did not disappoint. One of the best places to stay if you like a good breakfast. All in all it was a lovely night's stay if we were ever in the area again, we would stay again although next time I think I would ring them to see if the restaurant was open.

Nothing all was good

The health and suite facility is great , amazing swimming pool in and.outdoor

In our room when you use shower eventhoughyou close it , some water will still pass outside cubicle showers doors and could make people slip when out of shower ...we had to put towels on floor while using shower

Very nice staff, who helped me through and to sort all of my problems. The breakfast vas very good, a variety was awesome. There was a lot of free spaces on the parking lot, even for a big car with trailer. The room was big, and very comfortable, there was everything i needed.

Only little disadvantage was a cold room, at least from the beggining, because of the big balcony door, that let a lot of cold to came through in to the room.