Strategic location, 2 min walk from Fussen train station and bus station. Bus station is where you can take bus no.73 or no.78 to Neuschwanstein Castle. Hotel provides vouchers where you could use for bus and discounts in some of the museums, this is very thoughtful and convenient! Hotel is located very near to the town itself, Would definitely choose to stay here again in the future. The hotel is very clean and cozy, Hotel staffs are friendly and helpful

Hendrich, the receptionist, was exceptional! He assisted us with parking the car because the parking lot is quite narrow and tight. The service overall was excellent. The breakfast was good but had limited hot options for non meat eaters. The location is awesome.

The room was a little odd as it had a slanting roof. The one bed was under the slanting roof so when getting in and out of the bed was a challenge. The slanting roof also extended to the bathroom so you cannot stand upright when showering without knocking your head on the slant. It was an uncomfortable way to shower.

Good Breakfast Friendly staff

Parking was not so nice, too small for the amount of cars. Exiting parking was stressful with the snow, every time we leave it takes some time. The driveway is too narrow and the snow builds up on the exit so we kept getting stuck. It was not only us, our room overlooked the exit of parking and every car trying to leave would struggle. Also very dangerous for pedestrians because you have to get speed to exit and you cannot see if anyone is walking there or if a car is coming. This exit should be maintained and cleaned more often in the snow.

Loacation is great, great , great, close to train station , Bus stop to Castle and city's downtown. The Room's comfortable. The Breafast's great. ** confirm ** The staffs're friendly and helpful. They're busy but try to help.

This's tiny problem. it's only one small thing for my dislike. The hotel's close to read and city downtown. Then we can hear some people noice from window. However, the windows are good enough to shut the noice down however it mean we couldn't open them for air ventilation. *** But don't worry it's very tiny problem.

The location is perfect for exploring Fussen but also getting to Neuschwanstein and other areas. The parking deck is located beside the hotel and you must check in to get your parking ticket to avoid paying full price for parking. You will need to inform the staff ahead of time you need parking. It is about a 4 minute walk from the bus station and a bus runs every 15-30 minutes to Neuschwanstein and other surrounding areas. The shopping/restaurant/bar options are all around you, as is the river. The staff was very friendly and helped us understand the bus options. The breakfast options were ample and the hotel was very clean.

Very near to both the train station and the town centre. The bedroom and bathroom were very spacious. There are hangers in the cupboard and shelves for those who like to unpack their bags. Great breakfast. Plenty of food and drinks to choose from. The staffs in the dining area (both breakfast and dinner) were so friendly and helpful. The sauna area was also nice. Just ask for the bathrobes and towels at the reception.

There's a lack of hooks and rails in the room for hanging towels and sports wear to dry. The door card kept locking me out of my room. The jacuzzi in the sauna area isn't there anymore.

Everything was nice. We were given the Honeymoon suite for unknown reasons and it was lovely after a long travel day. Bathroom was excellent, room size was exceptional. An excellent landing for what is an extended stay for us. No A/C which was of no consequence due to the location in the mountains. Six windows made for a very nice breeze even on the rain days.

The refrigerator did not work.

Soo nice and beautiful property with friendly receptionist (girl from Ukraine was so smart and helpful,she explained and showed easy ways to go to the castle and nice places nearby.Breakfast was good and tasty.So nice location,city center and Netto mini market under the hotel. Nice spa area,nice gym. Warm floor in bathroom👍👍 So nice balcony with a Mountain View!!! MacDonalds 1,2 km away

No minibar,no room service for 4*hotel.Laundry service was not available at my arrival time unfortunately..

The location of the hotel was great. They have a really nice restaurant for evening meals. The room was clean and spacious.

I had the window open because the room was quite warm. The noise outside was very loud in the evening and early morning.. I attribute this to being in the centre of the city, so if I stayed there again, I would ask for a room away from the main road.

Parking on site. Very good breakfast buffet -- fresh and plentiful choices. Dinner in hotel restaurant was good.

The bathroom was clean; however, the ceiling in the shower area was slanted and a taller person could not stand in the tub and have a shower. We made do by washing hair by standing outside tub but I wouldn't like to have to do this for more than a day.