The staff was very polite during check-in and provided us with all the necessary information. The apartment is spacious and equipped with everything needed for a few days' stay, including a fully stocked kitchen. On the same floor, there is also a room where you can get any necessary supplies, such as extra towels if needed. The temperature in the apartment was comfortable, even though it was relatively cold outside. The cleanliness was well maintained. The apartment is located about a 10-minute walk from public transportation (U1 and U3 lines), and there is a bakery, a café, and two restaurants nearby.

As mentioned in other reviews, the bed is a real issue when it comes to getting a good night's rest. Not only is the mattress quite uncomfortable, but it's definitely not suitable for two people.

Our apartement was quite spacious, clean, and bright. The kitchen is well equipped, the bathroom spacious, the bed was quite big for 2 of us and fortunatelly it didn't creaked. A family with a baby got the apartment next door, we saw their baby carriege on the corridor when we arrived. We were afraid of the baby would cry loudly, but the sound-proofing was perfect, we heard nothing. Bravo! We had a view to Hamburg on level 6, it was also great. We didn't make a breakfast by ourselves, but found some good places nearby the building to have it. We used the public transport, we had to walk just 7 min to closest underground station. What can I say? We really loved to spend four nights there. We would book there again next time.

There were no disturbing things.

The location is very convenient for exploring Hamburg. The property is very quiet and bright. The staff was very friendly and quiet. Nice layout of the room.

1. I can only get an access code after 3 pm. It requires access to the internet while traveling. because of high roaming charges abroad, I tend not to have internet outside the hotel or airports. I landed before 3 pm on a holiday and struggled to get to the access code for the house. 2. all seating is uncomfortable, not supporting the back. I got back pain from them. I am looking for a property for longer stays. Unless there are better chairs will not do so

The size of the suite is good and the kitchenette is well equipped with everything you could need. The bathroom has heated floor. It was slightly chilly in the main room so having the heater in it could be helpful. There is a laundry in the basement which is perfect. The lady from reception was so friendly and helpful and the location of the apartment is good - about 8 minutes by foot from the metro station and with cozy Cafe around the corner.

Both the room and the bathroom were large and the room overlooked some trees. We also had direct sun light during the day. The location is very convenient, with bus and metro nearby. The hotel is on a quiet street but close to a busy one, with restaurants, shops and a bakery. All access is via codes though we met the staff on the arrival day and they were helpful.

Everything went fine but the bed is a little short for tall people. Also, despite there being plenty of space in the room and the room being for 2 people, there is only one armchair so the other person has to sit on one of the chairs at the dining table. It's a minor detail though.

The room was spacious and clean. Everything felt fresh and organized. Nothing felt out of place.

I didn't know there was a laundry room downstairs, which we happened upon eventually. I didn't know we had access to cleaning supplies/refills on the same floor. There was a loud neighbour I had to personally tell to reduce his noise, which I luckily could because I spoke German.

The place is very clean. My room was very bright and clean. The WiFi worked well and the check in and out was very quick and easy

There was no mirror in the room. Only the high one in the bathroom. There was no full length mirror anywhere in the building from what I could see. On the last night the people in the room below me played incredibly loud music until well after 2am

Perfect apartment for self catering with comfortable bed and dish washer. Wifi strong, washing machine and dryer in the basement for 1 Euro. Easy parking on the street. No noise issues. Supermarket in 15 minute walking distance, mini market 5 minutes, subway 8 minutes and some restaurants and a bakery in the neighborhood.

Really great apartment - good size, well-equipped, really nice quiet location near Alster Lake but also only twenty minutes walk to the Hauptbahnhof, or five mins to the nearest underground station. Extra coffee pods, tea bags, cleaning materials etc. available as you need them 👍

Brilliant location and quiet apartments! Very nice setup, a little smaller than what the photos make it out to be but the bathroom is massive which is good. 5 minute walk to the nearest station which takes you into town. Shower was great, kitchen was great. If I had to be picky, the bed was a bit soft but it was ok. Great place to stay would recommend to anyone.

Nothing!