It was superbly clean, the breakfast was excellent and all of the staff were friendly and attentive.

We went to the gym three times during our five night stay. One of the clips broke on some weights and they fell on my husband’s face. He has a number of cuts and bruises. It was an accident and could have happened to anyone, however there was no telephone number apparent for the reception and the SOS button on the gym telephone didn’t work. It would be helpful if the gym telephone had a direct dial to the reception and also if you printed the reception direct dial number on the hotel check in cards, as even the cleaner didn’t know what it was!

We were staying two nights in the hotel for a concert in Grugahalle, which is centered next to the Atlantic Congress Hotel. Room and bathroom were very spacious and clean (more than we expected). Room had a modern feel to it, same goes for the bathroom. The beds and pillows were also very comfortable to sleep in, we had two separate beds, but these could be moved next to each other if wanted. Furthermore, the room was not noisy, except for the sounds from the concert to which we were going. No sounds from the hallway et cetera. Did not have the breakfast in the hotel, so no comment about that. But we did made use of the parking garage. which is accessed through the side of the hotel with a ticket and locked with a gate. If you want to use public transportation, there are lots of metro-stations nearby which are less than 5 minutes away. All-in-all had a great time visiting Essen and the hotel met more than our expectations!

If you want to make use of the parking garage, please be aware that it is a steep hill you have to drive down and also have to drive up when leaving the garage. Door of the bathroom is a sliding door which cannot be locked. Not really a negative point, just something to be aware of.

Excellent breakfast, clean and soundproof rooms. Great location close to the Grugapark, concert halls and U11 stop and Essen Hospital. Friendly personnel, especially at the bar!

Very pricey drinks.

The staffs are always friendly & helpful, the food is always good, the room is really clean and the location is the best for Techno Classica Essen

Everything is perfect

Close to fair

U clearly saw that the cleaning wasnt for 4 star hotel! The toilet brush wasnt "clean" and u can see that the worker didnt clean properly

Beautiful hotel with very welcoming staff, everything is designed to be as comfortable as possible. The hotel bar and restaurant are great and the location next to Gruga Park is fantastic.

The rooms were spacious, quiet and comfortable

Information on accessibility to the rooftop was not clear.

ROOMS R GOOD AND LOCATION NEXT HALL IS EXCELLENT

NO CUTLERY IN ROOM

Location for messe is perfect

Not adjusting even 1 hour for late check out. I even offered extra money but the front desk refused

Nice design beautiful interior, neat

There is no microwave in the whole hotel building