To be objective, it is one of the best hotels in the region. The grounds are beautiful. The beach is good. Breakfast and dinner are varied.

Our room was very far from the beach and it was very noisy on the night of Saturday. Don't go there on Saturday. Ridiculous and ridiculously loud music from a bar near the hotel until 6am.!!! At the reception there was no apology nor an attempt to move us to a better location away from the noise. Next nights the noise was quieter but still there. One more thing, there was a traffic noise as well from the road. The road is in the middle of the grounds. If you decide to stay there, choose a room near the beach. Apart from this, we were on the third floor with no elevator.

Food: Exceptional buffet both at breakfast and at dinner. Chef Kalin from the breakfast bar was a rockstart and particularly accommodating to our food intolerances, we loved the omelettes and pancakes. Dinner buffet was also great, with a diverse range of options and awesome desserts. Beach: The hotel's private beach was clean and not overcrowded. There was mostly sand with few rocks, suitable for swimming or taking strolls. Noise levels: The rooms were quiet and relaxing. We could even sleep in since housekeeping staff started their rounds later in the morning (after 10am). Staff was also lovely, very polite and helpful.

There is an extra fee for using the sunbeds (12€ for 1 umbrella + 2 sunbeds, 35€ for 1 large umbrella + 4 sunbeds + bean bag). Having a car is a necessity if you wish to experience the area outside complex.

the hotel is one of a few with sea view and close to the sea, very well maintained and large room( the one I stayed) with balcony, pools for the babies, very good food, very clean, beautiful beach! all in all perfect holiday

big problem with sun beds and umbrellas, NEVER finding a good place to, or at all, if you're not early on the beach!!! after 12 impossible to find a place, even if you're guests of the hotel!!! it needs a better manager of the beach !!!

Excellent resort, I liked it very much, every facility that they offer was on high level

Buggy car drivers should be more kind to guests(excluding certain ones). It feels like every time you ride with them, you are forcing them to do it, not like that is their job. The other thing which is annoying here is that u r paying for sunbeds(10 eur for a set) and that the Management actually "ACCEPT" other people who paid for whole 3 front rows of the sunbeds and they're using only 3-4 of them, just to avoid crowd around them(which is very frustrating for other guests...if they want privacy or want to show off, why you don't let them book the WHOLE resort?)

Really great staff that is always happy to answer all of your questions. Very good food choices at the breakfast and dinner. Really great „private“ beach (one of the nicest beach with clearest water from all the beaches, that we went to arround the peninsula). It was also the first time that we have experienced, that a hotel beach was more occupied than the pools. Great option for families with kids, since the hotel has few pools, that are not that occupied.

Maybe a bit outdated interrior and for my opinion too soft beds. Paying for sunbeds and un umbrella on the beach as a hotel guest is a complete no go. (Some other same star hotels in the area don‘t have that. They charge you only if you are not the guest of the hotel and have a system for that). I have also found it unexceptable that some guests could reserve sunbeds at the beach and only came to the beach in the late aftrenoon. That inabled the use of the sunbeds for majority of the day for some other guests. If you already make your guest pay for them, then at least don‘t allow reservations (should be first come, firts serve basis).

The hotel is quite nice and exactly as on the photos. It's devided into two parts by a local road - one part close to the seaside and more calm, another part on the hill and has nice parks and swimming pools. There's a underground crossing (light, decorated with flowers and music) which guests can take to reach either parts of the hotel. The territory is big, has everything you need for kids and family stay (inc activities for children, nice beach, swimming pool even for the little ones). Also for adults there's spa, which was quite nice. I personally liked: - spacious room with a huge balcony overlooking the pool and the sea - great choice of food for breakfast and dinner - cleaning service - spacious territory which is always clean - spa facilities

Waiters during dinner and breakfast were not friendly, upset and lazy, some of them where bored and making strange jokes. They would stare while you eat, and make it uncomfortable to enjoy your time in the restaurant. Maybe command of English at the reception could have been better. Even though they say it's a 5* hotel (which is most probably the case on the paper), I would say it's a 4* max. Things like non-working power socket near the bed, missing towels from the room, water drainage in the bathroom and more helpful personeel at the reception could have been improved to be a real 5*.

Paying for sun beds on the beach🤢

The food was fantastic, the beach as well

Sunbeds should be included in the price, since it is the Hotel’s beach

Pools are perfect, as well as garden. Rooms very comfortable.

Beach area. There were no free sunbeds for all hotel guests. Many very just taken-reserved with the towels, but nobody were there for hours. This should not happend, this is 5 stars hotel and all hotel guests need to have possibility to have a sunbed (which is additionaly to be paid, bit ok), and the blocking of the sunbeds with towels for whole day need to be regulated somehow (it was the case in 40%, blocked)

The beach is sandy and the water is crystal clear. No pebbles at all. The animation team is amazing and we had really nice time. The food is also very nice.

I did not like the fact that in all the promo materials nowhere is mentioned that the hotel is devided in two parts - one is at the beach and the other part is at the other side of the main road. If you book pool view they will give you a room at the other side. There are shuttles all the time and it is not so far, but anyway it was not explained anywhere in advance.