We appreciated hopitality. They provided Useful advice on trips and what to see. It's a family business. They are always available for any needs or advice. Irini, Manuelis, Eva and their Family are very kind. It's very near to the beach/center of Kissamos. Parking is free. There is a fantastic big Pool with also a small pool for little child and Bar Services. We took a very good Caesar Salad and cocktails. Usually we took dinner outside in very nice restaurants (Stimadoris Fish restaurant was a very nice surprise), but we also take dinner in our apartment. there is a little kitchen and you can take dinner on a nice private terrace They also provided for free Beach Umbrella the day we decided to go on Elafonissi. It was a great pleasure to stay there

Nothing to highlights as negative. May be, just and advice, to prepare the breakfast area near the pool and not on the roof.

Very nice accommodation in Kissamos. Central located so you could easily walk to the sea and shops in the village. Kids loved the pool who had nice temperature and was very clean. It could easily have another hour opening in the evening as It closes 20.00 It's a nice pool bar by the pool too. Appartement is very spacious but there were no separate rooms, all were in one space except the bathroom. Would love some shelfs and hooks in the bathroom and bedrooms as everything had few places to stand/hang. We were unlucky and had no elevator due to problems last 24h, and had to walk up and down with heavy bags to top floor when checking out.

Kitchen in the appartement isn't ment for preparing big meals. So on the plus side we enjoyed the cuisine in the local restaurants

The apartments and pool area is clean; the staff is nice and friendly. Bathrooms are very nice. The pool area is clean, and there are nice sun beds and not many people.

The apartments are very dated (except bathroom). it is impossible to prepare some food in the room (except breakfast). There was no proper knife in the room. no space to cut a piece of bread. No washing liquid, sponge in the kitchen No shelves in the rooms (one double wardrobe with hangers only), so you have to keep your clothes in suitcases all your stay. You can't drink or eat your own food next to the pool as they have a pool bar, however the food is very limited, there is no information about snacks or fruit.

- Perfect location for exploring Kissamos and the wider area of Crete - Great sized, and clean, outdoor pool with nice range of sun-beds and outdoor furniture - General facilities and rooms were cleaned regularly and thoroughly - All communication was clear and staff stayed up late to check us in when our flight was delayed - Room had almost everything you could need and was a great size, bed was comfortable, and shower was powerful

Nothing really! A few ideas to improve the stay though: - Opening the pool for longer - Replenish tea bags when doing the daily clean - Provide washing up equipment - Provide a soap dish and toilet brush holder - Consider a day/changing room for when you cannot extend your room but have time before your flight

Huge private parking lot, spacious rooms with a side sea view, very friendly staff and a quiet location. Upon arrival, I requested a bottle of local wine to be put in a room, highly recommend it, as it was a nice start to a first day in. Mitrilos also sent a direction on how to arrive at the hotel. AMAZING considering that Google Maps tried to point us to the closed or the reverse one-directional route. Some comments say that hotel staff ask for payment for the bar in cash, that is true, but also there is no problem in paying by card. In our opinion, it's not a one-star hotel as presented on Google Maps, more like a 2+, although we stayed in a 4* which had a worse standard and comfort than this one.

There were two things which can be bothering some. First, the plumbing system is poorly silenced, so you can hear your neighbours taking a shower. Second, breakfast tends to be cold, and barely luke warm at 8 a.m. when serving starts.

The whole experience was great. Our apartment was spacious and comfortable, with all necessary amenities, super clean with daily service. Pool ait its surroundings adds to the comfort. Hotel staff is friendy and helpful. Breakfast is served on top floor, where you can enjoy great view on the bay. Having seen almost all Kissamos during our stay, I'd say it's the best place you can be.

All was great. No issues.

The room was nice, just like the pictures. Everything was clean and as advertised.

The water in the swimming pool was freezing cold and we couldsn't use it. Also, the hotel bar was closing at 11pm. When I made the reservation on booking they process my card for the authorization, and the entire sum was blocked and taken from my account. After my stay, they processed my card and they took the entire sum again (even though I have paying on arrival and they didn't asked me how i want to pay). I had to wait for a month that the first amount is unlocked and back to my account. When I told them they took the money twice they said is not possible and I'm wrong and did nothing to unlock the money faster. I saw that I'm not the only one who had this experience.

I loved how friendly and welcoming it was, but yet youre left to yourself. You walk either way and youre met with plenty of restaurants that are just as friendly. I loved that this place wasnt big on alcohol there were no drunktards by midnight everyone asleep. Love it

Not the hotels fault but some quite disrepectful people turned up and were really noisy and spashing the water outside the pool, it soaked my book before then it had been peace and quiet. The staff i feel couldve reminded them politely that there were other guests

Great pool. Good size room. Clean. Friendly staff. Quite close to the beach and close to local shops and restaurants. Air con was also very welcome.

In room details it states 'Tea/Coffee maker' which is incorrect, a kettle is available instead, maybe should read 'Tea/coffee making facilities. Satellite channels on TV did not work which I reported but was never fixed. Soap tray in shower was coming off the wall. Bathroom sink was loose, partly off wall. Shower flex was leaking when we got there but was fixed quickly by staff when reported.

One of the best hotels I've stayed at. We stayed for many days in Chania, but the choice I made for a hotel in Kissamos was more than worth it. Everything was excellent. The staff (Eva) was excellent at her job. He welcomed us warmly and gave us tips about the surrounding area. He also made us perfect cocktails. Thank you Eva. You are the best! The room exceeded our expectations. The bathroom modern and fantastic. The pool is very large, where you can swim freely and sit on the comfortable sunbeds and enjoy Eva's nice cocktails. We will definitely visit this hotel with Eva's wonderful kindness. Thanks for all. See you soon!