The location is great. The hotel is good.

In need of a lot of maintenance/upgrades. The shower head & fittings were horrible, we truly didn’t complain because we were already unpacked & didn’t want to possibly move. The elevators most definitely need maintenance, we got stuck one night & so did a couple other ppl, the front desk said this has been happening and it will get serviced, wasn’t serviced while we stayed. The pool house needs works, the doors have no lock & some are partially broken. The breakfast spread some days was very sad. My family & I love this hotel, we truly hope it gets the updates & upgrades it deserves, it would go from good to excellent. Please invest into some updates

The breakfast on mornings; The friendliness of the staff; The availability of so many amenities, including a gym and a playpark; The nearby shopping mall Regular cleaning of the room

The water was not hot in the shower at night; Two of the recessed lights in the bathroom were not working so it was difficult to see to shave; The condition of the gym equipment - does not seem to be maintained; The difficulty in changing from the more expensive room to the less expensive one and being reimbursed the difference

Good location between Georgetown and the airport, excellent friendly and welcoming staff and a lovely pool.

I had a an issue with my room but was moved to a larger room so cant complain.

The poolside restaurant is great for dinner, but breakfast needs improvement. There are too many local dishes and limited international options for foreign visitors.

Staff, I had to wait 50 minutes to get a sandwich because there was a cricket game. When I asked the waitress about my order, she rolled her eyes at me and unwillingly went to the kitchen to get my order, which was not hot at all.

This hotel is ideal for a stop over in Georgetown when travelling on elsewhere. It is a bit outside the centre and so you would need to use a taxi to visit anywhere from here. The room was very spacious and clean with lovely facilities. It was great to have some tea and coffee making facilities and plenty of bottled water to use. The food was reasonable and very nice cocktails. There was a lovely swimming pool though we didn’t have time to use it. Having a cash machine in the lobby was really useful as there aren’t many around!

Some drinking water dispensers would be great to fill up reusable bottles rather than needing to use plastic bottles. The entrance lobby is quite dark and gloomy and doesn’t give a great first impression.

The hotel room was big and comfortable with tv,, Kettle ,balcony and a wonderful view of the Demerara river. It was always clean. Water pressure was good and towels, toilet paper etc were supplied as needed. The casino was fantastic!! Won some money and bought food in the delightful poolside resturant. The Free breakfast was wonderful- a different menu each day-- buffet style-- simply delicious. All the staff were kind , helpful and polite. There is a wonderful gift shop inside the hotel that u can get from clothes to simple medications and staple food items / snacks. The mall across the road from the hotel has all the major food outlets and a Massy grocery and much more. You can get taxis, maxis, etc right in front the hotel. I enjoyed my vacation. GREAT VALUE FOR MONEY. I will definitely return to Ramada Princess hotel. Ps- loved that they had a kettle in room so i could make a cup of tea whenever i wanted to. They also supplied tea bags and coffee sticks with coffee mate !! Simply lovely. Keep up the good work.

No face towels in bedroom. Better lighting in bedroom area Need small fridge in room Toilet doors near pool need lock repairs.

The location and all the amenities that come with the place. The food was pretty good and staff were nice.

The tv hardly worked for about 2 days and it only had 3 channels. The shower needed to be cleaned thoroughly. I was annoyed with the fact that for 2days I asked for towels didn’t get until it was almost time for me to leave.

Breakfast was good . Property needs a lot of work and attention to continue to maintain it. The location is ideal for traveling around . Will hate to see due to neglect it falls apart!

They can spend some more time cleaning rooms. Other wise ..they did the best they can.

The pool area awas great. The staff was friendly . Overall it was a great place to stay.

The taxi fair are a bit too high. Because they tell you one price at the front desk. And the taxi guy up his price on destination. I don't know if these guys are working with the hotel or independent. Independent or not. Don't up the price.

The room, the quality of the food and service in general met my expectation. I requested an early "check-in" and this was granted, without a "fuss". I was, however, not happy to see patrons at the buffet table without masks. In this covid-19 pandemic, whether or not we decide to "live" with the virus, because of the severe adverse economic impact we face globally, one must never overlook adhering to basic precautionary measures geared towards reducing the spread of this very transmissible virus.

There should be more cutlery in the room. Also, it might be good to consider replacing the hair dryer in the room with a microwave, which I believe will be more useful for some guests.