Very efficient business hotel with great location in the middle of the CBD

Nothing per se

Good location

Location and facilities

It’s getting a little tired

Location - if you like high end malls, you can't go wrong with this location. Pacific Place is right beneath the Conrad. As well as the MTR station that serves all 4 lines. Room - comfortable, adequately sized, beautiful Peak View if you got that room. Breakfast - good enough selections - but I was spoiled at the Conrad Macao for breakfast. Bathroom - very good Byredo toiletries.

Bathroom - cleaning of the toilet area could be better. Grouting of shower area needs a change.

The room was spotlessly clean. The furnitures were not new in style but were well maintained and I like it that way because it would be an environmental disaster to throw it all just to be 'modern'. The toilet marble all seemed re-grouted, maybe some renewal but kept spotless. Their restaurants offered very good varieties of food with a wide range of budgets to choose from. It is well situated with subway mtr, tram and bus transport, even direct public bus from airport to the shopping complex below. Direct bus to airport is limited but mtr option is perfect. Within a large shopping complex with lots of good dining options, it is also connected to other buildings and shopping complexes. Very good value compared to other hotels in the area. Great unblocked view of the green hills which felt totally soothing even tho I was very busy! The ala carte roast lamb rack at their Nicholini Restaurant was exquisite as it just melted in my mouth!! Also tried their lunch semi-buffet which had good variety.

Whilst not a major issue, the reception as well as breakfast can get pretty busy at times.

I like that it is worth the penny. Great Location as it has access within the mall and everything is just few steps away. In room dining was superb. Great space in the room and I really like the separation of Shower and toilet. The credit we got everyday was awesome. Great value.

I did not feel the hospitality of the reception.

Great location, great lobby with live music. Great breakfast, even though it was a little too crowded. Great view. Very friendly and helpful staff apart from the tallest lady at the reception.

Rooms are getting old. There are no plugs around the bed. This is our second time in this hotel in the last year and every time there are problems with the same staff member at the reception. It almost seems that she was sent to Conrad by the competitors, she seems alien in this great hotel. Unfortunately this tallest lady at reception had no badge.

I took the train from the airport and easily found the Conrad Hong Kong after exiting the Admiralty Station. This hotel has such an old world elegance, I immediately sensed it's charm. I was warmly welcomed by the front desk staff and informed that my rate included the buffet breakfast, which was ample, varied and delicious. The hotel is connected and atop a very nice mall, all you have to do is ride the elevator down to enjoy window shopping, ice cream and various restaurants. The harbor view from my room was spectacular and lulled me into simply resting, feet up, with a beer and nuts in my room. Carol Young

Generally really enjoyed every aspect of our stay(cation), the staff were always very friendly and helpful and professional. The room was very nice and clean. And on a side note we really, really loved the Christmas Brunch at Nicholini's (8th floor). It was a very nice touch that the staff left a Santa stocking with some gifts at the door on Christmas day.

Cannot really say I didn't like, but a little more variety at the breakfast buffet would be nice (was still very nice though)

- location: near the mall and MTR station, which is fabulous - room size: really nice and big even with an extra bed - complimentary extra bed - attention to detail: switches were well placed and everything is easily accessible - view : amazing - shower pressure: strong and sooo comfortable - service: had a birthday cake (they noted my birthday which was such a wonderful surprise)

Room is a little old