Everything and cleaning is very good i like it and hope visit again there are shopping malls restaurants in 100meters arround good for family also

Nothing

Nice place staff is accomodating and helpful accessible place near to anywhere like avenue of the stars ,

, good luck

Location was great, in the crowded Tsim Sha Tsui area. WiFi connection was good throughout the stay.

This Relaince Inn is owned by Fortunate Guesthouse, so the check-inn is done at the Fortunate Guesthouse. However, there were no specific instructions to check-in over there which is a big hassle (imagine going from Block B to Block A with those even-odd numbered lifts that take a long time, you will know what I mean when you reach there). I was also made to wait for an hour before they had a room for me despite the reservation made in booking.com The actual room that I stay is at Fortunate Guesthouse and not Relaince Inn, but I presume the rooms are similar. The room is not soundproof and I can hear loud noises from the group staff at night (around 9-11pm). Would be good if they keep their volume down. The TV is not functioning.

NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING! NOTHING!

AVOID THIS PLACE AT ALL COSTS! I booked and paid in full on BOOKING.COM. The Inn then emailed me with link to reenter info or be canceled. I would not click on the link in the email in fear of a scam. Many tries to contact them by email or phone with no answer. Had to book elsewhere. After I arrived back home and checked my credit card found that they somehow found my credit card info and billed me even though I did not stay (amazing). Contacted BOOKING.COM to complain. THEY ARE NO HELP EITHER! The customer service rep seemed nice and said they just needed to contact their supervisor. What a joke. BOOKING.COM sent me request for info to solve the problem. After submitting they email back saying they contacted the Inn and they declined to refund me. Big surprise, right? DONT USE BOOKING.COM! Their customer service SUCKS! I've used EXPEDIA.COM for years and never had a problem.

absolutely nothing. totally misled.

Just the truth. all the pictures and photos of the room are totaly incorrect and misleading. shocking place. booking.com should delete this accomodation from the database. its also embarrasing you. after explaining to the people that this is not what was expected based on the photos seen on bookings site they shrugged their shoulders. i said i would like to cancel but was told not possible. i did not argue and paidthe full amount. left to find alternative accomodation. went back to pick up my bags only to find all the lights were not working either. collected all my goods., left the keys in the room and left. i would like a refund please.

The room is dirty a lot of dust in the corner of the bed. Heaps of junk under the bed. No towel we have to buy our own, no extra toilet paper, no shampoo and soap we have to buy our own. Shower is dirty not even a handle to hold it we have to improvise so we can shower. We don’t even feel safe. Not worthy staying here.

Nothing

Nothing

Everything, it was disorganized. They tried to charge me extra multiple times and someone tried to get into the room. Left it after one night

They are dirty in dirty place. I come night after 24h traveling and can't accept those rooms, in pictures was totally different. I should book other hotel, because can't sleep there.

I didn’t stay at this place, but got charged for it.

Nothing

This hotel cancel my bookings on them and after a month they charge me