Location is absolutely central 5 minutes walk to Jalianwala bagh , golden temple and partition museum. Neat and Clean Hotel. Staff very firendly. Breakfast absolutely superb. Cleanliness was very good . We booked the suite for family of 4. Room number we staryed is 201 becuase it had twin beds.

We stayed 3 nights and there was no hot water for 2 nights. What I am not happy about is that it took well over 24 hours for the facilities team to find the problem and sort the plumbing. For such highly priced room rate the least we expect is hot water being available 24 hours . Team should have checked throughly before handing over to guests. The team and GM did apologise at time of departure however no refund or credit was given.

The location of the hotel is the biggest plus point. The rooms are comfortable and the property is peaceful.

Service during breakfast was slow and can be improved. Staff needs to be able to handle large groups especially when the hotel is operating at full capacity. Forgetting to keep bath towels and napkins in the room while cleaning up is something small, yet important, and cannot be overlooked. An earlier check-in time would be helpful since guests are often arriving early in the morning.

Hotel is overall very nice. Lobby and front desk are beautiful. Kapil at the front desk greeted us and checked us in very efficiently. He explained the rules and regulations of the hotel as well as gave us nice recommendations for things to do around the area.

We enjoyed the breakfast, which was nice but compared to other hotels we stayed in was slightly sub-par. However, it was still a nice meal to start the day. Only other issue we encountered was the room heater. It did not get as warm as we were hoping for during our sleep.

It’s a good property and the location is the cherry on the cake. Not a bummer considering it is 50 room property and cannot accommodate a gym or a pool and that would be too much to ask for. To that, the staff was great and did everything to make it a comfortable stay. Strongly encourage the management to efficiently deal with customers who are/were rude to the staff, and that’s what I observed as well during my stay. The staff were all courteous and efficient at making it a great stay!

Nothing much to mention here!

we really liked and enjoyed our overall stay in Heritage Inn. The location of the hotel from major sightseeing sites i.e golden temple, Jaliya Wala bagh, local markets, local eating joints were in walking distance from the hotel. Staff were very friendly and helpful. We really appreciate that the hotel accommodates our extra one-night stay in hotel despite the hotel was quite busy around that time. We really love the breakfast served by the hotel. The different varieties of food served in breakfast table was good; fresh and yummy. Staff were responsive and attentive to provide tea, extra serving etc,

We had little trouble reaching to the hotel as the local auto/taxi had hard time getting to the hotel. It would be good if hotel find a way to provide accurate map of its location. We couldn't get through the hotel despite several call from the station.

It was very clean and maintained. The security, floor staff and front office staff were curtious.

The room service should be more proactive and responsive to guests requests. Had to ask for bath & hand towels, for a complimentary fruit platter, hand wash soap, Made to wait long for check-in when reported at 1.15 pm though I was called and confirmed about my arrival. Rooms could be a bit bigger. Restaurant spread and services needs improvement.

Breakfast was good , walking distance to Golden Temple , staff were friendly. The front reception (Tamway & Deepak) was helpful and sort out any request within timely manner.

The bathroom gets slippery after shower which is dangerous

Excellent staff, particularly the General Manager, who was very helpful, sorting out any issues we had.. excellent restaurant, Head Cheft sorted out my wife's dietary needs. Brilliant location. Would recommend and would certainly stay again.

Very poor selection of English speaking TV channels, though management sorted.

This is one of the best properties in Amritsar, if you are visiting Harminder Sahib, and also want to do shopping in Amritsar. It is in the heart of the city and just two minutes walking distance from Harender Sahib. we always stay in this property since the past 10 years and it’s only getting better

Honestly, there is nothing that we don’t like about this property. It is one of the best properties and we keep staying here again and again.

It was an excellent stay at FHWA. Staff is extremely helpful at ready at your service for any help. Shubham in house keeping was always on his toes for any sort of assistance. Even Anoop at the restaurant area served us with more than available dishes at the buffet. Rooms were delightful to stay in, beautifully clean - spick & span. I can go on and on but words would probably fail me. Full 10 points.

Nothing actually