We visited grand hyatt for 5 nights for quite relaxing vacation and certainly lived upto our expectation, the property was well maintained and very clean over looking the bambolim bay area. Staff was very attentive and welcoming our host sangeeta varghuese made sure everything was well in order and rishav our butler/housekeeping manager along with his team were very helpful , they even went ahead to make our anniversary special via swan decoration along with flowers and cake. The dining room buffet was sumptuous where the attendants moupiya,aman,krishna looked after us very well getting everything we needed

We stayed at the Goa Grand Hyatt from December 31, 2024, to January 4, 2025, and had a mostly fantastic experience. Highlights: * New Year's Eve Extravaganza: The complimentary New Year's Eve party was absolutely incredible! While the staff was understandably overwhelmed due to the sheer number of guests, the overall experience was truly luxurious and memorable. * Exceptional Service: * Kartikya, the manager at the Pool Bar, was incredibly helpful when we arrived and all the kitchens were closed. He went above and beyond to find us food options. * Sudha at the Chulha restaurant was an absolute gem. Her kindness and warmth made our dining experience truly special. We enjoyed dining there multiple times thanks to her excellent service and the delicious food. * The breakfast buffet was fantastic, and the staff, especially Moupiya and Kapil, were incredibly welcoming and attentive. * Water Sports: We had a wonderful time with Aquasail. Sanjay was a great coordinator, and we appreciated the hassle-free refund for the day we couldn't attend. One Minor Drawback: The beach area was unfortunately rocky and muddy, making it unsuitable for swimming. Overall: Despite the minor beach issue, our stay at the Goa Grand Hyatt was truly memorable. The exceptional service, luxurious amenities, and the unforgettable New Year's Eve celebration made it a highly recommended destination. Tips for Future Guests: * Book in advance for the New Year's Eve party to avoid disappointment. * Consider dining at Chulha Restaurant and enjoy the exceptional service of Sudha.

Beach was not best for swimming

One of the best hotel with everything amazing impression right from the arrival and till our departure. It was Just perfect. The hotel has beautiful view. The staff of the hotel are fantastic. Always takes care of its guests with a smile on their face. Ms. Sangeeta was in touch prior arrival , helped us with the early check in which we are very grateful.. she is very competent, friendly and helpful and very caring towards us. Person like her makes very big difference ,creates a great atmosphere. She personally ensured that our stay in the hotel was amazing. Nehash was very good. And all the staff are very attentive to the smallest requirements. Papu from Housekeeping made sure our room is Always kept clean.We will dedinetly want to again. See You soon Sangeeta in Poland

We had a fantastic stay at the Grant Hyatt Goa. We had a room upgrade to a suite which was very much appreciated! Vikash was very attentive and made sure everything was great for our stay.

Although not part of the Grand Hyatt, the 160 feet experience wasn't that good. The advert states on the billboard outside the main dinning room you enjoy drinkS and three courseS. We only had a single drink and one course offered. This isnt as per the advert. The staff did the minimal effort possible. Mostly crouching down and being on their phone. Be aware if you do this it is NOT as advertised.

1. Great pools; number of sun beds provided and different lounging bed options and vistas including hammocks on the lawn 2. High security; well manicured grounds and evening fumigation for mosquitoes. Lovely lighting in the evening. 3. Plentiful supply of water in rooms and at the pool 4. Excellent fresh bakery items at breakfast and interesting dessert range at dinner 5. Comfortable rooms and balcony seating; complimentary flowers, fruit, snacks etc and towel origami and abundant replenishing of products daily 6. Convenience of location to Dabolim airport 7. Staff were friendly and attentive. Thank you to everyone including Donald, Ravi, Rajendra, Moupriya and Suchitra. 8. There are a range of restaurants; we also ate locally at Bay 15. Taxis are available through the hotel and outside the gate but travel to restaurants will cost at least 1000 rupees. There are no walkable options for variety over your length of stay. 9. The casino on site seems very popular and the sky dinner hovering above the bay looked a unique experience.

1. Poor internet which dropped in and out in different locations 2. Overuse of the QR code to access services and menus 3. Indifference of spa staff leading to non use of services 4. Poor marketing of entertainment; menu in main lobby which is rarely visited by guests after check in 5. 20% discount for meals was not deducted at departure leading to delayed check out 6. Beach location is disappointing; under developed services and aggressive local dogs 7. No discount on multiple beers in buckets from room service; large beers unavailable which reduces value for money

The staff , right from check-in to check-out , were exemplary in their attitude, attention - they felt almost like an extension of our family. The facilities - the two pools, the lovely Jacuzzi and sauna/steam areas, the casino, sailing, etc etc ; all made us feel we got more value than the money we paid for.

The beach is a bit meh compared to other beaches in North and South Goa. Also, any trip outside to Panaji takes 15 minutes, and to Baga/candolim/calangute - 45 minutes ; and ashvem/mandrem beaches a good 1.15 hours. Its better to book a half-board package to save time.

The property is lovely and the rooms are very nice There were some problems with service but they were sorted eventually after raising concerns with managers This didn’t detract from the food and the venue which were very good

Service was slow but possibly a training issue or remove service charge and allow staff to receive tips in main areas such as pool bar and restaurants

The staff was very courteous, special mention to Mayur who was super helpful during the breakfast. He took care of our requests especially my kid's requests and even packed a few items for after use.

There was a plumbing issue- tap in the bathtub was leaking. Washroom light was not working. Though the staff came and changed it, however, I was not expecting these issues at a five star hotel. The luggage got delivered after 2 hours of checking-in. We called the staff multiple times but it took good 2 hours to hand it over to us.

The staff of Grand Hyatt made our experience super memorable. From the exceptional services of our butler Nidhi to the front desk team - all the team members went the extra mile to make our stay super comfortable. The facilities were world class & the architecture & landscape were breathtaking. The Grand Hyatt was a perfect lens to experience the beauty of Goa from. And congratulations to the team that looks after this wonderful property.

Everything was great!

Client service and F&B performance was exceptional! Kudos to Sangeeta and Om They made us feel very special and valuable. The staff was very attentive and went above my expectations, hotel facilities were immaculate and the location was perfect. Our unusual demand of ginger and honey mixture for sore throat was also catered to with utmost love and care I would certainly like to visit again and would highly recommend this to anyone travelling to Goa

Everything was extremely likeable 😊