Cleanliness

Responsiveness

The Park Elanza was modern, clean and well appointed with everything a traveller today would need, minibar, AC etc. Food was well prepared and there was a good selection of alcoholic beverages. The Cabana on the rooftop is a fabulous venue. I enjoyed the swimming pool but didn't get a chance to use the gym or visit Tiki Tako.

Perhaps some work on staff training needed and/or communication skills for breakfast service, in some instances a little hit and miss with junior staff always having to ask a supervisor. Otherwise all satff were nice and friendly, special mention for Chandaran in the lobby! Taxis - the taxis booked by the hotel were too expensive!

Good location. About 10-15 minutes walk to Gandhipuram bus station / Cross Cut Road. Nice breakfast with options for Westerners too. Friendly staff especially Ms. Sripriya M. and the trainee at breakfast and Mr. Chandran at the lobby. The rooms are nice and clean too. We didn't had a chance to visit the rooftop bar with swimming pool, we just had a walk in the evening during the rain. But it did seem nice.

Niets. Alles was in orde.

The room was wonderful, clean, comfortable (even cozy and luxurious)…. Wifi was great … rooftop restaurant and pool was exotic and stunning… I’m not into clubbing but the club looked good, as did the Spa and gym…. But the BEST was the food. The buffet is out of this world. I’ve been to many and this one was beyond delicious, fresh, with a huge variety of options. Soooo good. Staff was incredible, absolutely beyond any possible expectation —- all of them. They were able to get us a high end car with great AC and sound for our two trips… I’m just grateful and hope to be able to come back again.

Not a great area to walk around (not dangerous - just not interesting) but it’s not their fault. The hotel is an island unto itself.

Park Elanza, strategically situated near the railway station, offers a convenient location for travelers. The generously spacious rooms come equipped with excellent toilet facilities, ensuring a comfortable stay. The commendable room service adds to the overall experience. Additionally, guests can indulge in culinary delights at the food courts located on both the top floor and ground floor, enhancing the convenience and variety of dining options during their stay.

Nil

They had reasonable varieties for breakfast. They have western as well as Indian cuisine. We loved their thosai & fish curry. Twin single bed rooms are a little bigger that queen sized room.

Waiters have to be clear when taking orders. Their serving of curry comes in portion. The portion serves at least 2-3 pax. As they never communicate this to us, we ordered many portions which went wasted. Good to have brown sugar served at breakfast for those who prefer healthy drinks. Rooftop toilets should be cleaned regularly as it was very dirty. Room service to be efficient. We had to wait very long for room service to answer our calls. Too many furnitures in the room which made the room very cramped. No place to keep our luggages. We kept our luggages on the floor.

Very good design & ambience. All the staff members are very friendly - especially frontline staff Mr. Chandran.

The air condition control is fixed on the wall, would be better if it is a handheld remote control. Shower system is bit inconvenient as the overhead shower is too high & handheld is not adjustable.

Excellent is the other name I would like to call Park Elanza. The reason is, what ever we encountered there were above our ecxpectations. Staffs and their quick response, Room deco and it's class arrangements, Restaurant and taste of food, Superb ambiance, Cleanliness and other beautiful facilities. Our Special thanks to Ms. Karthika Ma'am Friend Desk for her sweet way of customer dealings and guidances.

Nothing.

Lovely little pool and a gym on rooftop, delicious food, very comgortable bed and good attentive service.

The shower cubicle has no drains wgich flows into the general bathroom/toilet making the floor unacceptable. ( a serious omission on design). Huge unmarked plateglass door to the restaurant proved accident prone when i walked thru it giving a large bruisebony eyebrow( thank God it didnt bleed but very painful.). The glass door is so clean there is nothing to indicate it is there. I have suggrsted coloured taprd across on bith doors.

The rooms are neat and clean, service is excellent, and the staff is cooperative. Their restaurants are also good. (Tempt Asian Buffet dinner) Buffet breakfast is also great 👍

Extra charges for mattress, dinner buffet non-veg menu starters needs improvement, rest of items are good.