Hi, I’ve stayed here on a few occasions. Location is perfect. The restaurant food is absolutely amazing top quality. The Service is 10 out of 10 very attentive. but the rooms are very dated nothing‘s been updated since my last visit five years ago the Wi-Fi is still quite poor.

We had booked a a manicure and full body massage the room was extremely cold. The treatment is very poor. I made a complaint to the manager who was very poor in dealing with the whole situation and made me pay for the full treatment and said I’ll get a discount on the next visit, I’m afraid I will not be staying at the hotelagain on my next visit due to the poor customer service and a lack of understanding from the manager which I’m looking to email the hotel directly to raise a complaint to get any form of discount, but I will be going back to the restaurant. Has the food and service were absolutely amazing.

Location is great, right next to the main shopping areas. Easy to hail a 3 wheeler and get all around for Rs 40-50 Good restaurant options and bar on ground floor. Just a short 3 wheeler ride (3 mins) there is a McDs, Pizza Hut, subway, great bar called pyramid! Also a good western shopping mall outlet and cinema. Overall the location is 100% spot-on

Staff are good and attentive, but some such as room service meal ordering don’t seem to understand all requests. Could do with a bit of training - not a show stopper though! Rooms feel a bit dated - could do with an upgrade. Bathrooms should have extra towels and face towels. AC should be available for cooling at any season - especially when temperature is over 20*c outside - room becomes very stuffy and hot at night.

Nice central location in Jalandhar and Ramada brand to go with it. Quiet and very nice comfortable stay.

Not enough variety at breakfast or dinner, although choice of Indian and Western. The food was bareable if not great. Not enough cutlery for self serving, bowls in particular were in short supply. Just bath towel supplied, when we expected shower towel and couple of face towels. These had to be requested on a daily basis

Very helpful and easy to approach reception staff with immediate action to reasonable requests. Ramada rooms are larger compare to other hotel rooms, most rooms have sofa and arm chair on top of office desk so the room feels spacious and very comfortable. there was fridge and cattle available and the bathroom is good size with walking shower. Breakfasts were good, lots of Indian type of cuisine appx. 8 types of Indian foods, cornflakes bar, pastries and bread bar, vegetable and fruit bar and egg station with chef making eggs to order… kitchen and waitressing staff very helpful and happy to assist

Some rooms are more quite than others… we stayed 13 night all together and after day 2 we requested to swap our absolutely favourite room 408 because of the noice from AC fans.

The reception manager and Onkar in the restaurant were very easy to relate to wh helped with everything. The location is central and the Executive room and Presidential suite were located on the first floor and for a family spread in two rooms this was really beneficial.

Only one or two minor bits and not worth listing, things happen in a popular hotel. The key was how efficiently they are rectified.

The space how modern and clean the property is. The art work on arrival in the lobby very suitable for the hotel. We will visiting again soon and recommend the hotel looking for excellent service and good value of money.

The only issue I had was we needed a new toilet seat.

The staff were lovely and friendly, food was delicious and we had a lovely relaxing time. Parathas at breakfast, piping hot and so delicious.

Breakfast - when items ran out, having to keep asking for replacements. Staff were very accommodating about it and very helpful.

Staff are outstanding and very friendly liove the atmosphere The food is amazingl it’s delicious The service is 10/10 Only downside is the carpets need changing or cleaning g

Nothing

Clean and staff very helpful, had loads of breakfast options. Chas a gym swimming pool which was not not available to use on first night.

Swimming pool not available on first night, reason I booked this hotel was for the swimming pool for the children. View from the room.

The property is very well located. But my room no 218 requires a facelift. Breakfast is sumptuous and good variety. Staff is courteous and helpful. Response from room service and housekeeping staff is prompt.