Location is somewhat at the heart of the town and is accessible easily from other spots. Room was clean had all basic stuffs needed. And all staffs were exceptionally good except one of the receptionists (see comment for "What you didn't like"). And the hotel is located opposite one of my favorite restaurants in Kodaikanal - Astoria Veg. Hotel's breakfast buffet was excellent.

* The receptionist who welcomed us had real bad attitude (a guy with trimmed beard and wearing specs). * I called the hotel, to inform that I'll be checking in late, at least 6-7 times before the receptionist picked up the phone. And when I said I had to call many times he simply ignored it. * And that attitude became even obvious at the time of checking-in. His responses were so indifferent and while leading us to the room, he didn't tell us which floor the room was on and sped away from us taking the stairs. I had to call the guy who'd already reached half way the stairs and ask which floor the room was on before deciding whether to take elevator or not.

The hotel is located 2 mins away from the bus stand so it is very convenient to walk even with luggage. Though it's so near but it is absolutely not at all noisy. All the eateries and a few attractions like Kodaikanal lake, Byrant park & Coakers walk are walkable distances. The roof top restaurant - Wok had really delicious Chinese food. The rooms are spacious and even has got glass window seat to enjoy a hot chocolate. Meltiaz - just opposite to the hotel, is a must try for hot chocolate. The staff are very courteous and will help to solve any query. Especially, Kapil was very helpful. But more than anything, the owner of the hotel - Mr. Senthil is a true gentle man. He personally addressed and took care of everything that we requested. A very humble man with all the etiquettes needed in this hospitality industry. Thank you for everything. We will cherish and will surely come back to Hamuse. Truly a gem in Kodaikanal.

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The property is situated at the heart of Kodai engulfing the must visit tourist spots. Lake and gardens are at walkable distance from here. Staffs are courteous and friendly. Initially when we checked in there was some hurdle but the hotel manager solved it very expeditiously for us and made our stay pleasant.They have some nice Thai restaurants which tasted good. I would definitely recommend Hamuse hotel for all.

Nothing much!

A very positive and warm welcome from the reception staff, and all staff in the hotel were very friendly and helpful. The meals in the downstairs restaurant, and the roof terrace evening restaurant, were all delicious. The location was good for visiting the lake and getting transport to the viewpoints and other tourist places to visit. The room, and the whole hotel were of a high standard.

First I like about the staffs of your Hotel. They were very friendly and helpful. Then the design of the interiors and the facilities provided in the room. Breakfast is good and it met the needs of various kinds of people with the varieties in items. I would like to come again and stay here.

The thing I don't like here is that there are no rooms provided with balconies. Its very difficult for our drivers to stay there and also very less number of beds provided for drivers. It is really important to concentrate on the part of driver's lounge.

Location primarily. Relatively new hotel so infrastructure is well maintained. Food at WOK@rooftop is amazing. We had some issues initially with the room utilities (leaking water in the washroom, noisy fan) but was Mr. Senthil and Kesavan attended to it superbly.

Room service is non existent. Struggled to get the morning tea in the morning. Buffet breakfast was cold except the idlis. Food and service @Aroma restaurant need improvement.

Location Kodaikanal lake is walkable distance, loads of amenities nearby Property also is clean and staffs were really polite Breakfast is fantastic- loads of varieties, great taste as well

Not much facilities available like play area for the kids/ SPA etc

Everything I liked but the location was top notch. It is just in front of the Kodaikanal bus stand on the Main Bazar road, in the center of the city. Every local site sightseeing is just a walk away.

Rooms can have heaters. The one that was provided to us was very small and was barely serving the purpose.

very good fables break fast , i would like to suggested to make the extra door for the hotel check in guest to accesses the restaurant from inside ( near the lift)

the view vally view from the room

The location is great with public transport facilities and markets nearby. The hotel staff was courteous and helpful. We got a family room, with an attached room. The actual room was comfortably large.

The size of the attached room was ridiculously small, as well as there was no phone, no temperature controls and AC.