The maintenance and quality of the food is awesome. Also, the staff is very helpful, calm, treats you always with a smiling face, greets you properly every time.I will thank specially Smruti who had helped me a lot during the stay and taken care of ever details I requested for. I am very much satisfied with my stay and will visit soon.

It would be nice if the room service was a little faster and the swimming pool was cleaner

Breakfast had a lot of variety, in both veg and non veg. Excellent breakfast. Staff was really helpful and friendly, the roof top bar had great ambience. Bathroom (my biggest concern while booking room) was really clean and had great shower.

Non veg part needed a bit of improvement (bacon, sausages were a bit dry and burnt, fish stew was at best leukwarm). Room didn't have hair dryer and iron (although was readily provided by staff)

The large room was well appointed, the AC cooling, and sleep quality were excellent. I loved that that had Grohe fittings, Apotheke products and a Philips hairdryer in the bathroom. The view was good too. The wifi was good enough to do a work meeting over video. The breakfast buffet at Mosaic was superb. A great spread of Indian as well as continental. The sausages were tasty, sautéed corn yum, wada was crisp and fluffy without being oily, the fruit compotes and mango custard were really delicious. On the minus side, the dhokla was slightly dry and I would've liked baked beans on my plate too. Even their a la carte was well crafted, with authentic ingredients (Thai curry was rich with kafir lime and galangal) and the tiny mango & cardamom creme brulée had the perfect 'crackle' on the caramelised sugar. The in-room dining was quick and tasty. The reception team was hospitable and most kindly gave us a late check out. We enjoyed our stay (although the pool, lifts and the rooftop bar seemed like they could be better maintained) and would definitely recommend for business travellers or staycays on a budget.

The property location was amazing. The staff was extremely professional and courteous and the room was comfortable.

I must admit the room supplies such as towels and sheets could do with some new stock. And the fitness center needs some serious refurbishment both in terms of putting more treadmills, and barbells along with bench. I am an avid fitness enthusiast and I could not use it.

Location was near to the train station. The room was comfortable and spacious.

There was no minibar in the room although it is a standard for such a room. It must have gone for repairs but I was told that the staff were not aware of it and missed informing me about it. Also there was no room service menu and the same had to be requested. These aspects were very disappointing

That was a very confortable hotel. The room was very big, well equiped and very quiet. The restaurant served good food (buffet or a la carte) at breakfast, lunch and diner. The staff was very professional and helpfull.

This hotel is localised downtown and therefore there is a huge traffic around to handle when you are coming or leaving.

The interior of the Hotel was immaculate. The staff at the front desk were friendly and very helpful.

We are an old retired couple. Spending 23k for 3 nights was a bit too much. But then this was known at the time of booking. If breakfast was included in the price, it would have been great.

Excellent hotel with big rooms, well equiped at fair prices. There's a great and big fitness room as well as an outdoor swimming pool. The room service is excellent (food, laundry etc...). We recommend also the hotel restaurant which served us tasty breakfasts (buffet) and excellent dinners (card or buffet). Our Indian friends also agreed the cuisine was excellent. There's also a sky lounge bar and night club at the top of the hotel where you can find good drinks and starters at reasonable prices. The early birds shall not worry of the noise or troubles during the night: the rooms remain very quite.

Few light traces/stains on some sheets and towels; that was not a big issue for us but rather unexpected for a 5 stars hotel.

Comfortable room and bed, nice big bathroom, good view from 7th floor, good choice and quality for breakfast and dinner buffet

Restaurant in lobby area is quite crowded and by that mes noisy,, slightly evoking canteen-flair rather than a good restaurant

Excellent staff and ambience.

Our room was sun facing all day so it got quite hot and the air con wasn’t that good in our room. The gym equipment wasn’t working - bikes and 2 out of 3 treadmills.