There was nothing not to like . The hotel is in a fantastic spot. The views are absolutely spectacular. Best view of Dal Lake , quite peaceful after a day of visiting tourist attractions. The service here is top-notch. The team really went out of their way to make our stay comfortable. They were always available to offer recommendations, answer questions, or just have a quick chat, which made us feel right at home. The staff here is the best part. They’re not only professional but also genuinely nice and down-to-earth. Everyone I interacted with, from the front desk to housekeeping, was polite and respectful. Overall, I had a fantastic stay. If you’re looking for a place with a great vibe, super helpful staff, and a prime location, this is it. I’ll definitely be back next time I’m in town!

Literally nothing

The location is excellent, as was the service. Starting with the front desk staff- arzoo and muskaan, as well as Nityanjay who went out of their way to get us the room we had paid for on Booking. Com. They had even decorated the room for our anniversary and surprised us with a cake and balloons. The food is superb and the restaurant staff were excellent as well. Every need of ours was attended to. Special mention for Ranvijay, Lokesh, Alamgeer, Suraj, chef Surjit and Amir Bhatt. Thank you all for making our visit so special. This is the place to go to for a special occasion.

It would be nice if they provided some entertainment and activities for the guests.

This property truly has the most beautiful view in Kashmir. Excellent hotel on the top of a cliff overlooking mountains and dal lake of course. Wonderful hotel concierge who made plans for us basically. Probably the only place I would stay in around dal lake. Magical stay ! Thank you Ather!

I would have liked to see more dining options perhaps, and slightly more updated rooms, but that didn’t take away from the natural beauty of this place.

Great location and friendly staff. Room was great, a big size and a superb view over the lake. Excursions were made easy with the hotel staff and we had a lovely time.

It's a dry hotel i.e. no alcohol. It made no difference to me, but it's worth knowing just in case.

The location of the the hotel overlooking the Dal Lake & close to the botanical and tulip gardens is exceptional. The views are stunning and most touristy and important building like the Hazratbal Shrine, the Shankracharya temple, the Pari Mahal, the Tulip Garden, and Botanical Gardens is wonderful.

The minibar is empty except for a couple of bottles of water

We had an amazing experience. There wasn't a single thing that the hotel couldn't have done better. The stars of the stat were Jasprit at Infinity, and Azra at guest relations. They made our stay exceptionally pleasant and comfortable. Arranging things that were on special request, providing for every request and in a timely manner. They are really the STARS of the hotel. Other notable employees were Ather and Zahoor both were really supportive and had great ideas for us.

Everything was great.

Vivanta dal lake was the most beautiful stay we had in Srinagar with the mesmerizing view of the Dal Lake. The manager Iqbal who attended us while checking in was very helpful. Once he came to know my wife's birthday on the same day, he gave us the best villa in the whole property & arranged the delicious cake in the room as a surprise. The Infinity Restaurant serves unique variety of dishes. The breakfast spread is Vast with multiple cuisines.

Everything was simply perfect. Special mention needs to be made of Arzoo at the Front Desk for her warm welcome, hospitality and customer service.

Very expensive and overpriced. Management needs to look at the pricing as it is way over the top when compared to Taj's iconic properties (like Taj Mahal Delhi or Mumbai)

My mum and I stayed at Vivanta for 3 nights. I won’t mention too much about the obvious - stunning views, but what I’d love to highlight is the exceptional service we received! A special mention to: - F&B: Arun, Davinder, Nayeem, Vishal and the entire support staff looked after us like family! We throughly enjoyed the many conversations we had with the team, and to top is all the food was delicious! 10/10 for service, efficiency, attention to detail, and the team accommodating my special dietary requests & quirks (almond milk and a specific brand of mineral water) - A special mention also goes out to Aadil in housekeeping, and the front desk team Thank you for the wonderful memories!

I loved Muskan and Fozia for their warmest welcome and property tour . Imran and Labia (I might be taking her name wrong, but the pretty Kate Winslate look a like) knew exactly what our taste buds needed !