We liked everything and on the top the staff was very kind to us

The only thing that surprised us is the mosque that is very close to the hotel and depending where you are in the hotel you can be awakened by the prayers at 4am in the morning. But this is a very small inconvenience compared with all what the hotel can offer.

A new, modern, beautifully designed hotel. Believe the pictures you see, it really is like that! Staff are amazing: competent, friendly, and they lack the shyness that staff members have in other places. Thank you to the manager and the whole team, we had a great stay here! Breakfast is amazing, and dinner as well,. There's a brand new and very well equipped gym that we used every day. We loved sitting at the outside bar and just watch the sea and nearby Bali. We'll be back at the Dialoog some time in the future for sure!

Although the beach was under construction at the moment of our visit, we did not like how much plastic there was everywhere. That made us sad.

Very nice scenery and view. We got a free room upgrade. Thanks! We had a nice welcome chat with several staff members. All of them were able to talk English.

The breakfast was outside. When the sun is shining it was very hot in the breakfast area. The ceiling fans were not working. The second day the staff turned on a Dyson fan. That was convenient.

It is a really beautiful hotel. The garden is really nice with coconut tree and green grass where we can walk, sit or run around. The view to the beach is also really beautiful, although the beach itself is dirty.

The amenities in the room is so minimal. No fridge or chiller, unless you do special request. Little bit of storage. No safe deposit. The room size is also a bit too packed.

Breakfast was wonderful as the hotel provided many options. The property is clean and well kept.

No fresh juices, plastic water bottles in the room, plastic containers for shampoo, soap and conditioner as well as as daily replacement of towels. If guests don’t ask for clean, fresh towel during their stay (two or three days), the same towel may be used. The hotel can opt for one big bottle each for soap, shampoo and conditioner. Also provide glass bottle to be refilled with water from dispenser outside of the hotel rooms

The place, the building design is simple but elegant at the same time, the main lobby is open-designed so you can see the gorgeous beach view from the lobby

So many bugs, quite annoying for expensive hotel like dialoog

Hotel is great. Room is spacious. Garden is well maintained. Staff is extremely polite.

Egg selestions during breakfast shall be ordered, even the breakfast package during weekend shall be ordered, not displayed. Selection of mineral water and shower gel not represent the premium hotel as Dialoog. Coffee glass also too short for ice latte (its getting warm very quick, ice gone very soon due to hot coffee base n too small quantity of ice). The leaves between pool to beach shall be trimmed shorter for a better photo view.

Beautiful hotel grounds, lovely swimming pool, restaurant served delicious food for dinner and breakfast. Very peaceful and relaxing ambience. My wife and I enjoyed a wonderful Bali massage at the spa. We would definitely stay again if we return to Banyuwangi!

Sinks in rooms

Excellent service and super friendly staff. Food options in the restaurant for dinner/ lunch and breakfast are very good. We got an upgrade to a nice sea-view room. All tours organized through the hotel, which were very nice.

The beach is not usable and there was a excavator moving around rocks constantly during the day.

If was a wonderful experience staying at Dialoog with super friendly and attentive staffs at all time. There were a variety of both international and Indonesian food and drinks served at the hotel restaurant and they all taste delicious!

Nothing! Everything was good