A very quiet location and wonderful staff always willing to assist in any way possible. The villa was huge, the bed comfortable and the pool spectacular. Having a free shuttle service to the beach and Sanur village was great, as was the free afternoon tea each day. The restaurant onsite offered a good choice for breakfast and dinners were also excellent. Thanks to Katouk who provided us with free cooking classes.

Our only suggestion is that the shower be scrubbed. The wooden flooring is very marked from the water, as are the walls. The whole area is badly water-marked, which gives the impression it is dirty.

The service is absolutely outstanding. Can't speak highly enough of everyone that we interacted with The onsite restaurant Gong serves delicious food and is priced very reasonably. We loved the choice of either eating in the restaurant or having it delivered to our villa The free shuttle service within Sanur between 9-5pm is so helpful The spa services are amazing Breakfast is amazing

Having the shared living spaces outdoors during rainy season was an adjustment but that is all really - this is not negative just a personal preference

Everything is perfect A huge villa with swimming pool. The provide free afternoon tea and breakfast everyday. In addition, there is a free shuttle to all parts of Sanur. Their staffs are super helpful and friendly , they can speaks english. I met the best therapist in the spa.

The service was top notch. The staff was very accommodating. Everything felt so personalized. Special thanks for Mira and her staff. They did everything to ensure we had a truly memorable and enjoyable stay. The 3 bedroom villa we stay in was really spacious and perfect for group travel. We could all lounge at the living room and private pool. We had a BBQ dinner at our villa and the setup was beyond our expectation. The food a good and the portion was overly generous. They have all day breakfast and tea but the selection is limited and taste is so so.

Although the villa give a rustic Balinese feel, it is a bit dated. The property can benefit from a bit of upgrade, eg the power points, brighter lighting and fan at the dining area (as it can be a bit hot at times)

The staff were professional and very friendly. They were very helpful and polite.

The distance from the main road and beach. It is difficult to enjoy all that Sanur has to offer because of the distance from shops and restaurants. It would be helpful if the shuttle could operate into the evening so that guests can enjoy the restaurants with return to KAYUMANIS at night.

The service was very good - when we ordered food or drinks they arrived within 15 minutes - good food and enjoyed the cocktails

More clothes storage would be good - perhaps a set of drawers so that suitcases can be put out of the way The watermelon juice at breakfast was very sweet - I asked for no suger to be added and it was delicious

The location was a bit inconvenient as it wasn't in the center of Sanur. However, their drop-off service made our travel easier. The size of the villa was impressive, and both the exterior and interior were beautifully designed. The villa's professional services left a very impressive impression on us.

I found the drop-off service to be helpful, although I personally felt a bit constrained by its limited availability until 5pm. Additionally, due to the nature of the accommodation, we could hear children and people shouting which didn't allow us to have much relaxing time.

Everything! it was an excellent stay. Great comfort, wonderful villa with private pool and excellent service from the staff. The breakfast gets delivered to your villa and the complimentary afternoon was always a treat. I have never experienced staff so friendly and service oriented. It was like we were in some heaven for a week. Highly recommended!

Nothing, everything was just perfect!

Villa was well kept, service was great, location is also very good, near the beach and nice cafes & restos.

None, although the lock at the gate was rusty and couldn't be locked. But, the staff quickly replaced it. And perhaps they should change the pillows to softer ones.

Absolutely gorgeous property! The 3 bedroom villa was beautiful! The staff pampered you and took care of every need. Loved the free shuttle, afternoon teas, and the delicious breakfasts, delivered to your room. Highly recommend this property!

Nothing