Hotel is amazing in amazing location and located infront of the beach, helpful stuff and good breakfast served.

First We booked one of the huts it was super old, rusty and smelly then we moved to another hut which was super tight and rusty and full of leprosy I eve found it in my drink then we were moved to one amazing room with spacious shower and clean. This room was renovated and amazing.

Good location. In the side of the island with lots of seafood on the menus. Great facilities, clean, great staff.

We had a smell in the room. Had to stay one night with it but they moved us as soon as the could.

This place is great - close enough to the party scene but far enough not to hear it when you want to sleep. Lots of great coffee shops, restaurants, bars within walking distance. Two large pool areas (with great music and vibes) plus private beach area across the road that you can see from the pool, with ample sun loungers to go round. Didn't make use of them but they had all kinds of water aids including canoes on offer. They also had onsite massage/spa, tour office, medical centre and more - fully equipped for everything you may need. The grounds are really well kept, 'de-mosquitoed' daily and you feel very safe with the number of 24/7 staff on hand. I was unwell when I arrived and had to order room service for breakfast - the guy on the phone was super concerned about my health and even remembered I was unwell when I eventually emerged for the buffet breakfast days later. Very thoughtful and genuinely nice staff. My telephone wasn't working when I arrived and within 2 hours of messaging them about it, an an engineer was round to fix it. If the room service visit was inconvenient, they would always come back at the agreed time. The rooms are HUGE and beautiful. I stayed in the Superior Lumbung Terrace which was cheaper than the crappy hotel room I had a few doors down before. Was on the 2nd floor (first floor up) built in an authentic style with pitched, tiled roof and some sort of reed on the inside. Felt like being in a cabin! (It creeks as the heat/AC does its thing - it's not bugs!) Aside from the occasional ant looking for crumbs (which you can't avoid out here) there were no gnarly encounters - the place was super clean. The room had an empty mini bar, TV (although no channels), desk area and lots of room. Bed was SO comfy The bathroom was just as big and had loads of vanity space as well as a good shower that worked well.

The buffet, by their own admission in their room service folder, is "simple". It didn't set my world on fire with just 'coffee pot' coffee but they had all the basics like fruit, eggs, mini pancakes, pastries etc... Cappuccinos are extra. Not a criticism: Gili T is a predominantly muslim island and i went during Ramadan - I'm used to the beautiful sounds of the Adaan (call to prayer from mosques) so it didn't bother me and it wasn't even loud. But this is just a heads up in case you think it'll drive you crazy (although you should know there are mosques every where so you can't really avoid it)

it was our 3rd time staying on Gili Trawangan & 3rd stay at Vila Ombak. it’s an Amazing location you can walk to from the boat & less than 20m’s from the main strip of restaurants, but at the end so it’s not crowded or busy out the front. the staff are outstanding. From the moment you arrive you are made to feel welcome & they could not be any more lovely. we enjoyed chatting with the staff & the friendly hello’s each morning. Buffet breakfast & the pool bar & restaurant are all great quality & good value for money. (including room service) Our 2 King sized beds were so comfortable, with linen & pillows to match. house keeping were fantastic for the whole stay. the rooms outdoor bathroom was a nice touch with lovely greenery & high walls for privacy. always fresh towels & bathroom amenities stocked Vila Ombak also offers seafood bbq dinner on the beach, as well as bike hire, tour booking & has its own day spa & 24/7 medical centre. highly recommend & will be coming back

the 2nd pool (hidden pool) needs some touch ups & the bar was not open during our stay. in previous stays this has been open so we assume this was due to lack of tourism from 2020-2022 and that we were visiting in low season prior to any maintenance for the year. also, some minor upgrades are required around the main pool deck, but certainly not anything that would stop from recommending or staying again.

Great location right on the beach and close to restaurants and bars. Staff were excellent and super helpful.

Some of the rooms and amenities are starting to look a little old but the hotel is renovating. Everything was cleaned thoroughly and the housekeeping standard was good.

I would like to express my heartfelt gratitude to Villa Ombak and the entire team for their warm welcome and kindness upon my arrival. The hotel is simply stunning, a charming setting that made my stay truly unforgettable. The breakfast was a real delight, carefully prepared, and the attention to detail was evident in every aspect of my stay. I especially appreciated the convenience of renting bikes directly at the hotel and amazing and practical option for exploring the island at my own pace. Additionally, having a clinic with a doctor available is a great asset, a beautiful private beach. In short, an exceptional stay in every way. Thank you so much for this unforgettable experience!

Main pool was good. excellent pool & bar staff, Rear pool (hidden pool) needs some work deck & loungers in a poor state of repair. Very good breakfast & all you can eat bbq excellent, but felt that the lunch menu could do with some snack items like chicken fingers & satays etc. Excellent location close to everything

The only negative came on the last day, as check out was noon we decided to take our main luggage to the boat company and check in then return for a final dip in the pool and change before checking out, however upon returning to our room we found it unlocked and our belongings removed, my partner approached the cleaners who were several rooms away, she retrieved our missing items from the cleaning trolly however a hat had to be retrieved from a cleaner who had possession of it inside another room.

The Vila Ombak team were very kind and helpful. We arrived and our room was smaller than expected and this was disappointing for us as we stayed there 1 week. They helped us very quickly to solve the issue and changed our room to a bigger one. The location is amazing for relaxation, very close to the main attractions but still quiet. We had a wonderful stay here and would definitely recommend this place and hope to come back!

The WiFi connection was a bit unstable

Location was great. They also upgraded us to a family villa with a private pool for free. They gave us free bikes to get around and the room cleaning was excellent. The evening buffet was nice also however I would probably recommend one of the BBQ restaurants for better value for money. The attached cafe sold good coffee and even had Decaf which is good. The pool is clean and good fun for the kids to mess around in.

Nothing to do with the hotel but I didn’t like the horse and carts for welfare reasons.

The breakfast was good with a variety for everyone's liking. The room was very spacious and comfortable with a good TV channel selection. The location was very close to the harbour and the sea. The pool area was very nice and never too crowded.

It would have been a better stay if the accommodation had a fitness room especially considering it is a 4 star resort. I would have also preferred if the ventilator in the bathroom had an insect screen to prevent unwanted insects entering.