The location was excellent right in the midst of business district and next to Pacific Place Mall. I could fix many meetings at the mall and local people were willing to travel there. The room was awesome. The bathroom had a bath tub overlooking the city. The bedroom was big. It has a closet too. The amenities in the room was very good. Water was given in glass bottles - seriously awesome! Special shoutout to housekeeping who cleaned my room twice on 1 day because my room became overused in one afternoon. They would have checked and cleaned again. Really, never experienced this anywhere else. They have an excellent roof top bar. Please go there at least 1 evening.

Breakfast choice is limited with ala carte options only. So, for a family with kids might be challenging. The WiFi can be of better quality I was on the 7th floor and there was traffic noise from the busy road below which disturbed sleep specially in the morning. The bathing area in the bathroom has a problem - the water leaks into the main bathroom. There is no partition. It is expensive. Costed me MYR 5000 for 3 nights. So, around USD 372 per night. But, I think mainly it can be justified mainly because of the location

The rest of my stay has been pleasant with very efficient and attentive staff.

The 3-legged stool in the room is a safety hazard it's not stable and both of us fell off it twice! Please consider to change it as this would pose danger to more fragile guests. The twin room although spacious, is still an inconvenient layout especially if housekeeping wants to get to the curtains they would have to step ON the bed before they can reach it! This is really unhygienic!

The room is quite comfy and tidy. Love the pool. Breakfast is very good and also the room dining is also good. Location for sure is the best!!!!

Breakfast is good but there was some confusion with the waiters on my 2 last day breakfast cause they said it need to be paid but i've already booked the room include breakfast, my 1st breakfast there is no issue. So, I think between the Front Office and Vong Kitchen there still some issue that need to be improved with system and coordination.

The staff were so efficient and accommodating. The room was very comfortable and had all the space I needed. Location was perfect as it was close to all my meetings and work places.

The hotel was much better than I thought it was going to be. The staff were excellent and could not do enough for you. Breakfast was excellent also.

the room was squeaky clean, the design is cool and we really like the bathroom. the service was great, there are a lot of restaurants in the building that we can order from room service.

nothing except the price was very expensive, but it's understandable since it is located in the center business area in Jakarta

The ala carte breakfast was superb. Room is kept clean everyday.

All is good.

Lovely property smack in CBD

The pool was a bit small and room service menu could be improved

The pool was open for public for a baby swimming course so it wasn’t very pleasant to see that many people especially during the pandemic

Great facility, friendly staffs, comfortable bed, perfect location to explore coffee shops, restos, nightlife and shopping.

No house keeping responding to the ‘clean up the room’ notification:(