The staff are amazing and warm. Relatively close to the airport, great for an overnight stay if your flight arrives late and you wish to rest before departing for your destination the next day. Room is comfortable with aircon. Free bottled water provided. There is a pool and nice outside area. Overall, great value for money.

Location is super noisy and busy. If coming from the airport, you have to drive more than 3kms past the hotel then U-turn and repeat the distance as it’s on the other side of the busy road with no ability to cross. The breakfast is from a menu rather than buffet.

Super convenient location if you’re catching an early flight. It has all the basics, and was very clean and comfortable.

The location isn't that convenient if you're coming from the airport as there's no way to turn right on the main road. The U-turn was further up and it took 1h due to the traffic. Not the hotel's fault but it is something to consider after a long International flight

This was our second stay at Grandma’s Hotel Kuta Airport, and we came back because we knew it would be good. It’s an excellent hotel, offering superb value for money. The location is perfect, right next to the airport, which is why we booked our last two nights here—to make travel easy and do some last-minute shopping. It turned out to be a great decision. The restaurant is fantastic with a wonderful ambiance. Every staff member, from the restaurant to the spa, provides exceptional 5-star service and is truly amazing at hospitality. The bed is incredibly comfortable. I highly recommend this hotel for anyone looking for a great stay!

Personally, the most welcoming and cost effective hotel. As a woman solo traveler safety is very important to me and with 24 hours security guards, safe box and 24 hours reception with the friendliest employees ever, I didn't feel any discomfort during my stays. I definitely recommend the hotel also for longer stays, the longest I stayed was 3 weeks and they just exceeded my expectations (daily cleaning, daily free water, daily change of towels, free coffee or tea...). The cleanliness of the whole complex is just impeccable and can easily compete with 5 star hotels. But the smiles you receive from every employee here and readiness to help and their service is just unbeatable. Since I am a returning customer the welcoming massage after a long flight was just heartwarming. Small things that matters -- thank you so!!!

Decent room considering the price. Has all the amenities you would need for a short stay. The bedding was really comfortable. The restaurant's food is really good! Room has a kettle and a small selection of tea and coffee. They also give you two free bottles of water, which was appreciated by weary travelers like us! The location is excellent. It's in the middle of the city and practically near everything. There's no smoking in the rooms so there's no weird smells around the hotel. The outdoor area around the pool is cute.

The room was deceptively small. It ends as soon as it starts, but I still think it's good value for money considering the prices for everything else around. The room wasn't clean when we checked in, but they cleaned it for us immediately upon bringing it to their attention. The pool also isn't big enough to be considered a pool. The pictures are deceptive there too.

The staff could not do enough for you & the breakfast options were good. Rooms were lovely space wise and facilities within the rooms. They were very regularly cleaned too as long as you put your door request out. Airport is super close so really good for getting to or from the airport. The Spa onsite is a must visit...I had 3 long sessions during my stay and have to thank .

The traffic noise from the main road outside..it is such a busy road. The hotel could really do with doing more to make efforts to reduce how it impacts the hotel. Road noise is bad at reception and even in the rooms you can hear it as well as some of the planes too. The dining area seems to escape the worst of the noise. It also lacks a proper lounge area so there is no way that you would really get to meet other guests away from at breakfast. The pool area is small and some of the seating area at the back on the pool could with a clean or being replaced. Taxi to Kuta beach can take anywhere from 20 minutes to 2 hours depending on traffic and any ceremonies taking place.

The area is quite adjacent to the airport. It seems like a new building, or probably the property, was well maintained. Overall, our overnight stay was great.

What can we say our whole stay was exceptional from the moment we arrived till our departure. The staff, security, reception, engineering, housekeeping and the restaurant were some of the most friendly and efficient we have ever encountered. Nothing was too much trouble for this team. We had a couple of minor problems in our room on reporting to reception engineering was up to our room in less than 10 minutes to fix. There is a beautiful little garden with a pool next to the restaurant with amazing and good value food and drinks and breakfasts were delicious with plenty of choice. There is a Spa on site not used by us. The rooms were small as expected, but good facilities, a google tv, great hot water pressure and the rooms were well maintained and clean. This is a great place to stay and we will be back and we say a big thank-you to the whole team.

All was great with all aspects of the hotel. There was just a small problem with outside noise sometimes due to being on a busy main road. Still this is not a hotel problem and it never disturbed our stay.

Great value for money near the airport! We were sueprised by the high quality of the attention and service you get for what it costs. The staff were all extremely nice and helpful, bed was big and comfy, nice shower. We ordered dinner to our room and the food was really good! We didn't expect it. The breakfast was also very good 👌🏼 You are provided with 2 small bottles of water and there are 2 big bottles (if you need them, they have a small cost)

There was a strong smell of urine coming from the toilette. The breakfast only includes balinese coffee, if you want a latte for example, you are charged extra. But nothing really to complain about

Grandmas Plus Hotel Airport is quite near the airport. The staff are very friendly and accommodating and helpful. The rooms are clean and comfortable. The breakfast was good. There is the convenience of being able to store luggage before or after staying. And there are nearby convenience stores and restaurants.

Just to give an idea for future guests, I think the rooms are really not that soundproof, construction could be heard outside and some rooms nearer the highway are not ideal. They also were not able to meet my request of staying in a double bed room for the first night so we had to move rooms the next day (but they gave me a small gift to make up for this). Also, I did not realize that walking to and fro the hotel would be quite a hurdle because there are no pedestrian crossing along the highway.