The layout and decoration of the hotel is very interesting including the koi pond and many trees which I like very much. I also like the clean cool water in the pool.

The breakfast is not good to be honest and my wife and I know how to compare it with other hotels of the same price range. The egg station is a disaster, the salad bar is not refilled and not interesting. The baked goods do not seem fresh. Honestly if I were the manager I would be looking to improve how things work in the kitchen and maybe get some outside expert help. Hotel Bumi in Surabaya does a great job with the breakfasts.

The hotel’s decoration is quite nice. The Tv in the room was a smart TV. The breakfast is okay (could have more non-Asian breakfast options). The hotel has a spa and you can book massages there. The shower water is hot which doesn’t always happen in Indonesia!

We booked the mount bromo tour through the hotel and the guide didn’t speak any English so I recommend booking it somewhere else. The pool is almost always not under the sun so it’s not very usable as Malang is quite windy.

The location is very convenient, the surrounding is quiet, staffs are friendly, room is nice and comfortable. It's a perfect location to have a rest, yet easy access to get around.

Every table should have pepper and salt. The food should be ready. I asked for boiled eggs, the staff needed to boil but it took very long.

It was a nice experience! The staff was incredibly friendly, the rooms were clean and comfortable, and the overall atmosphere was welcoming. The location is perfect, and the service exceeded my expectations. I highly recommend this hotel and will definitely return in the future.

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Breakfast was awesome. The room is very comfortable and everything works well

My room was a little noisy and the beds are a little too small. At check out, the girl how no idea how to process my card. Took long. Maybe first day?

The pool was lovely and the garden surrounds The ambience was very nice

Concierge to speak some English would be helpful Very hard to speak English in Java

Everything was lovely. Very nice staff, very friendly. The lunch boxes they prepared for us was amazing. I would definitely come back 😊

Breakfast was very good. Lots of choice.

The temperature of the water in the swimming pool was really low :-(.

we come to Malang quite often, for a reason. compare to any other hotel in town, this is the most comfort for us so far, so we always stay at this hotel

there was one time, around Sept 2021, they had to move breakfast to other building, next to the restaurant. it was very chaos, very not well prepare, dirty floor and crowded.

Service quality

Nothing