Location next to Grand City mall. Our family got upgraded The bed is very large and comfortable (2 king bed!), our kids love it. Close to train station also. They have fried chicken restaurant and art gallery near the dining area.

Massive beds, and good positioning to watch TV. Right next to the mall so easy food options for our one night stay. There were ants on our pillow when we first arrived, staff came to clear it up straight away and it was cleaner than ever. Not a problem at all after that. Helpful and friendly staff.

We arrived by train from Yogya and checked out already at midnight for the Bromo trip. Hotel had all the facilities we needed and bed was comfortable and staff was friendly and efficient. next door to shopping centre with many eating facilities.

Room was clean and comfortable and a reasonable size. Staff were very helpful in assisting transport arrangements. Location is close to station and a shopping centre with lots of food outlets but it is surrounded by very busybroads. We had an eighth floor room with views across.the city which was wonderful for watching new year fireworks

Breakfast lacked choice and was not great quality

Super helpful staffs, so welcoming and help me with many issues. Great locations, room is clean and comfortable. Wonderful experience!

Convenient location to Gambung station - but you need to be careful in the walk from the heavy traffic and bad pavement conditions - about 8 minutes. Hotel was very clean and the room was very quiet and good air conditioning - necessary in the heat. Perfectly happy as a convenient single traveller stop. Good selection of restaurants in the nearby mall which can be walked to very easily.

The bed was extremely comfortable and clean compared to other hotels in the vicinity. You also have a smart tv with Netflix. Would stay here again in the future.

Unfortunately, we stayed in three different rooms as we had three separate bookings, and in all three, the shower had problems. It's either the drain being clogged, the valve mechanism broken leaving you with alternating bouts of extremely hot and cold water, or the mould building up in the corners - cleaners should take note of this beforehand.

very very clean and good central location to everything we were there to see wonderful staff

the breakfast was not a good variety and no convenience store at the property to get quick essentials from but using grab app made it just fine for that situation we will definitely stay again and again when in Surabaya

Location, walking distance from the train station. Mall is beside the hotel. Walking distance to the city centre. The room is clean. Smaller in size compared to others but enough to meet what I needed. AC working fine.

Need to have a second access card if you are with 2 people. Wifi might not be stable in some spots.

Location 9/10 Breakfast 9/10 Housekeeping 10/10 Reception 9/10 Pillow, Bed 10/10

Noisy from local family & children running and security of building should walk and more checking will more perfect WiFi should more improve urgently because, youtube or internet TV not smooth and always stuck