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8.7

148 reviews

Oakwood Hotel & Residence Surabaya

Oakwood Hotel & Residence Surabaya

Jalan Raya Kertajaya Indah, Surabaya, 60115, Indonesia

Choose dates to view prices

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Oakwood Hotel & Residence Surabaya

Welcome to the Oakwood Hotel & Residence Surabaya, the perfect blend of luxury and comfort where your adventurous spirit awaits! Nestled just 2.9mi from the heart of Surabaya, this 5-star apart hotel is your gateway to experience all that this vibrant city has to offer. Imagine waking up to the delightful aroma of freshly brewed coffee in your fully-equipped kitchenette before planning your day of exploration in this bustling hub.

At Oakwood, we haven’t skimped on the fun! Dive into our refreshing indoor swimming pool or squeeze in a workout at our state-of-the-art fitness center all at no extra cost. And don’t worry about those little ones—the hotel features a kid-friendly buffet and offers free meals for the kiddos. Whether you fancy a delicious dish from our on-site restaurant or a nightcap at the bar, your culinary cravings will always be satisfied here. Plus, with free WiFi, room service, and private parking included, you’ll enjoy every moment without a hitch.

Don’t just take our word for it; our 148 reviews highlight the outstanding experience packed with smiles and unforgettable memories. Rates start at just $67, so why not treat yourself to a lifestyle of ease and indulgence? Come experience the Oakwood difference where every stay feels like a lavish getaway. You'll love being part of the Surabaya story!

After an invigorating day of exploring Surabaya, unwind in the luxurious embrace of our exclusive indoor infinity pool. Picture yourself taking a dip, with panoramic views enveloping you while you sip a refreshing drink from our bar. It’s the perfect spot to kick back and relax, whether you’re catching up with friends or enjoying some well-deserved me-time. This adults-only oasis is a haven designed for tranquility, letting you bask in a bit of serenity as you gaze at the city’s skyline.

Feeling hungry? You won't be disappointed with our delightful dining options! Spice Restaurant offers a family-friendly atmosphere with a buffet that never fails to impress. Taste your way through a fusion of American, Asian, and international cuisines that are bound to tantalize your taste buds. Alternatively, if you're in the mood for something more relaxed, head to Deckside, where you can indulge in mouthwatering American and Indonesian dishes while enjoying the vibrant ambiance. Both eateries promise a culinary journey that will leave you eager for more.

To make your stay even more convenient, Oakwood Hotel & Residence Surabaya offers flexible payment options, including major credit cards like Visa, American Express, and Mastercard, as well as cash payments. You can focus on what really matters—creating unforgettable memories and soaking up the vibrant atmosphere of Surabaya. So come and enjoy a host of entertaining activities, top-notch service, and fantastic dining experiences, all infused with the spirit of adventure that makes your stay simply remarkable!

Closest airports

Juanda International Airport

6.9mi

Abdul Rachman Saleh Airport

44.9mi

Most popular amenities

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

24-hour front desk

Kitchen

Beach chairs/Loungers

Wheelchair accessible

Non-smoking rooms

Kitchenware

Kitchenette

Kids' meals

Elevator

Free toiletries

Bathtub

Upper floors accessible by elevator

Rooms

Superior Twin Room in Oakwood Hotel & Residence Surabaya

Show 10 photos

Superior, 2 Twin Beds

2 Twin Beds

475 sqft

City view

Private Bathroom

Minibar

Coffee machine

+

More details

The pool with a view is a top feature of this twin room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Deluxe King Studio in Oakwood Hotel & Residence Surabaya

Show 6 photos

Deluxe Studio, King Size

1 King Size Bed

475 sqft

Private Bathroom

Bathtub

Flat-screen TV

Air conditioning

+

More details

Welcome to our Deluxe King Studio, a spacious 474 sqft studio with a comfortable king size bed, private bathroom with bathtub, and a flat-screen TV. Enjoy your stay in this air-conditioned studio with additional amenities such as a coffee maker, free toiletries, and slippers.

One Bedroom Premier in Oakwood Hotel & Residence Surabaya

Show 14 photos

Premier, 2 Twin Beds, 1 Bedroom

2 Twin Beds

960 sqft

City view

Kitchen

Private Bathroom

Kitchenette

+

More details

Discover the spacious and modern One Bedroom Premier apartment, offering a breathtaking city view, a fully-equipped kitchen, a private bathroom with a bathtub, and a comfortable sitting area. Perfect for a relaxing stay, this apartment also features amenities such as a flat-screen TV, air conditioning, and a washing machine.

Deluxe Twin Studio in Oakwood Hotel & Residence Surabaya

Show 8 photos

Deluxe Studio, 2 Twin Beds

2 Twin Beds

475 sqft

City view

Kitchen

Private Bathroom

Kitchenette

x5

+

x3

More details

Stay in our Deluxe Twin Studio, a spacious 474 sqft room with a stunning city view. Relax in your private studio equipped with a kitchen, washing machine, and flat-screen TV. Enjoy the comforts of home while exploring the city.

One Bedroom Executive in Oakwood Hotel & Residence Surabaya

Show 6 photos

Executive, 2 Twin Beds, 1 Bedroom

2 Twin Beds

870 sqft

City view

Kitchen

Private Bathroom

Kitchenette

+

More details

Experience the comfort and luxury of our One Bedroom Executive apartment, boasting a spacious 872 sqft with stunning city views. This apartment features a fully-equipped kitchen, private bathroom with bathtub, and modern amenities including a flat-screen TV, air conditioning, and free toiletries. Ideal for couples, this apartment offers a relaxing and convenient stay in a prime location.

Two-Bedroom in Oakwood Hotel & Residence Surabaya

Show 14 photos

2 Bedroom, 2 Twin Beds

1 Queen Size Bed

2 Twin Beds

1290 sqft

City view

Kitchen

Private Bathroom

Kitchenette

x4

+

More details

Experience the spacious luxury of our Two-Bedroom Apartment, boasting a generous 1292 sqft of living space and featuring a stunning city view. This fully-equipped apartment includes a modern kitchen, private bathroom with bathtub, and a comfortable sitting area.

Superior King Room in Oakwood Hotel & Residence Surabaya

Show 5 photos

Superior, King Size

1 King Size Bed

475 sqft

City view

Private Bathroom

Flat-screen TV

Air conditioning

x4

+

x3

More details

Welcome to our spacious and luxurious Superior King Room. Indulge in the comfort of a king-size bed, while enjoying stunning city views. Relax and unwind with amenities such as a flat-screen TV and complimentary tea/coffee.

Show 14 photos

2 Bedroom, 3 Bed

1290 sqft

Kitchen

Kitchenette

Free wifi

Microwave

+

More details

Guests will have a special experience as the apartment features a pool with a view. This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Show 10 photos

Premier, 1 Bedroom

1 Twin Bed

Kitchen

Kitchenette

Free wifi

Microwave

x4

+

x3

More details

Show 6 photos

Executive

1 King Size Bed

Kitchen

Kitchenette

Free wifi

Microwave

x4

+

x3

More details

Show 7 photos

Deluxe, King Size

1 King Size Bed

x4

+

x3

More details

Show 14 photos

2 Bedroom

Kitchen

Kitchenette

Free wifi

Microwave

+

More details

Guest reviews

8.7

148 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇦🇺

Hongguang

10

August 2024

1. The room is clean and tidy, the bed is very comfortable to sleep. 2. Before we check out, we requested the laundry service, it was completed before the time we book to collect which is convenient for us. 3. The hotel is close to one shopping centre, within walking distance for 10mins. 4. Staff are friendly and willing to help.

1. One day the toilet was blocked. But the service was really quick to resolve the issue. 2. Every morning after the breakfast, it requests me to sign on the invoice, which confuses me if the breakfast will get charged twice from my deposit. But after the explanation from the reception desk, it helps me clarify.

🇦🇺

Siane

8.2

January 2025

Nothing in particular, but overall experience, quiet pleasant.

Cups with coffee stains, I'm expecting no stains for paying over $300. Hot features in the water dispenser not working and around the dispenser look dirty. I guess a lot of small things make the stay slightly annoying for paying premium price. Will I spend a similar amount of money to stay again? The answer is no. Simply because the apartment looks different to the picture advertised in booking.com

🇬🇧

Mariana

9.1

August 2024

The location of the hotel is great, particularly close to a big shopping mall / supermarket. The facilities are as described, and breakfast was really good! The staff was also very kind and always ready to help. I was able to rest well and prepare for my business trip.

The only comment I have is that perhaps there could be two teabags of each type of tea, instead of just one, as I was working late and found myself out of tea.

🇮🇩

Jayadi

10

March 2024

staff hospitality were excellent. all staff that i met, was greeting me politely and nicely. i had trouble with electric stove in my 2nd night, and they moved me to other room with working stove. been staying here since 2019 when i visit hometown, will do again in the future.

kitchen exhaust above the stove is a bit rusty, need to ask cleaning staff to clean it. but they did clean it directly. Smart TV, but you can't use the smart features (streaming apps, internet, etc) only cable TV

🇬🇧

Mike

9.1

November 2023

We were upgraded when we checked in and the apartment suite was amazing with very good facilities. Staff were very helpful. Breakfast was excellent. There is everything you need for a really good stay. Would definitely stay here again!!!!

The suite was very hot when the sun was directly on it but the AC coped with the heat when it was turned to the lowest setting. Nothing else

🇸🇬

Reuben

10

July 2024

Left an item or two in the room during check out. Staff was quick to call us to come back and recover the items. Appreciated the professionalism of the staff.

There was no spa as indicated by the hotel but instead it was a service that would be offered to your room. A bit of a false advertising there.

🇨🇦

Richard

10

October 2024

Large modern comfortable room…kitchen facilities were very good..Property location was also good …high rise view was very impressive

No microwave…no kitchen cloths or towels…the dishwasher would not work…and missing soap for the dishwasher

🇮🇩

Agusmian

8.2

October 2024

Good value for money. One of the best hotels I have ever booked.

The gym facility needs to be improved. It would be helpful if there is a staff member to monitor/provide instructions at the gym.

🇮🇩

Vi

8.2

June 2024

The room was spacious and clean.

There were few not working plugs such as in the kitchen. We didnt like the complimentary water glass bottle. There was no microwave.

🇮🇳

Walia

10

August 2024

Stayed in one of the premier rooms. What a beautiful stay! The staff was very helpful, polite and regularly cleaned my room.

Too pricey

Points of Interest Around Oakwood Hotel & Residence Surabaya

Airports

Juanda International Airport

6.9mi

Abdul Rachman Saleh Airport

44.9mi

Restaurants

Spice Restaurant

Cuisines

  • American
  • Asian
  • International

Ambiances

  • Family Friendly
  • Modern

Deckside

Cuisines

  • American
  • Indonesian
  • Asian

Ambiances

  • Modern

Pools

Location

  • Indoor

Features

  • Infinity
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Oakwood Hotel & Residence Surabaya

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

24-hour front desk

Kitchen

Beach chairs/Loungers

Wheelchair accessible

Non-smoking rooms

Kitchenware

Kitchenette

Kids' meals

Elevator

Free toiletries

Bathtub

Upper floors accessible by elevator

Stay rules - Oakwood Hotel & Residence Surabaya

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Oakwood Hotel & Residence Surabaya

When are the check-in and check-out times for Oakwood Hotel & Residence Surabaya?

When you book a stay at Oakwood Hotel & Residence Surabaya, you can access your room from 02:00 PM and should leave by 12:00 PM.

Is there parking at Oakwood Hotel & Residence Surabaya?

Yes, there is parking available at Oakwood Hotel & Residence Surabaya. It is free and conveniently located on-site. However, please note that parking reservation is required.

What's the nightly rate at Oakwood Hotel & Residence Surabaya?

Room rates at Oakwood Hotel & Residence Surabaya initiate from $67. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

Which room categories can I book at Oakwood Hotel & Residence Surabaya?

Oakwood Hotel & Residence Surabaya offers a range of rooms including Superior King Room and Deluxe King Studio, both featuring a king size bed and accommodating 2 adults. There are also Deluxe Twin Studio and Superior Twin Room options with twin beds, ideal for 2 adults. The hotel also has apartment options such as the One Bedroom Premier and One Bedroom Executive, both offering twin beds and accommodating 2 adults. For larger groups, the Two-Bedroom apartment option can accommodate 4 adults with twin beds and a queen size bed. Smoking is not allowed in any of the rooms.

How can guests spend their time at Oakwood Hotel & Residence Surabaya?

At Oakwood Hotel & Residence Surabaya, guests can spend their time enjoying various leisure amenities. They can relax and unwind by the indoor swimming pool or lounge on beach chairs/loungers. Fitness enthusiasts can take advantage of the on-site fitness center.

When it comes to dining options, guests have a choice of two restaurants. Spice Restaurant offers a family-friendly and modern ambiance, serving a variety of American, Asian, and international cuisines. Deckside, with a modern ambiance, serves American, Indonesian, and Asian cuisines.

For those who prefer a swim, there is an indoor pool available all year round. This pool features infinity views, providing guests with a scenic experience. However, it is important to note that this pool has age restrictions and is only for adults.

Does Oakwood Hotel & Residence Surabaya have a pool for guests?

The Oakwood Hotel & Residence Surabaya has an indoor pool available for use. This pool is called Pool 1 and is open all seasons. It features infinity views and is restricted to adults only.

Are there restaurants located within Oakwood Hotel & Residence Surabaya?

Yes, Oakwood Hotel & Residence Surabaya has two restaurants on site. The first restaurant is Spice Restaurant which offers American, Asian, and International cuisine, and has a family-friendly and modern ambiance. The second restaurant is Deckside, which serves American, Indonesian, and Asian dishes, and has a modern ambiance.

Which payment methods are supported by Oakwood Hotel & Residence Surabaya?

At Oakwood Hotel & Residence Surabaya, you can pay using cash or with major credit cards such as Visa, American Express, and Mastercard.