We had a late evening arrival in Jakarta after a 25 hour trip hence wanted to sleep as soon as possible. That's why I arranged this hotel which was a great idea. The hotel is located very close to the airport. It took us like 7 minutes by taxi from the airport to the hotel. A friendly receptionist welcomed us and with minimum administration we were able to relax in our room. The room was very clean and modern with a nice shower. The room was large enough for 3 people. The next morning we had our rich breakfast and checked out again. Side note: The hotel has a pool on the second floor.

Everything was good and pleasant. I cannot say anything negative.

The hotel was close to the airport and the free shuttle pick up and drop off was one of the reasons we booked this hotel. It was excellent value for money and they kindly upgraded us to a larger room. The bed was comfortable.

Nothing major- the bathroom was a bit small but the water pressure was excellent. Also at breakfast 2 x staff members who had provided very little service both came over independently with a QR code and asked us to leave a 5 star rating mentioning them personally by name. We actually tried with the first one but it required log in and verification etc so was too difficult so when asked again by the second staff member it felt quite inappropriate. Again this isn’t major and wouldn’t stop us staying again.

Nice room Fantastic breakfast choice Friendly and helpful staff

Airport transfer late at night does not work, they ask you to what’s app them when you arrive but don’t provide phone number Fellow traveller got a number eventually but they didn’t answer We were both left stranded at 12am at airport Hotel is right by a big road system and excavator yard so no nice view from pool area Room view was a concrete wall Picture in listing of swimming area is not hotel itself

My wife and 2 kids were staying at your property. Everything was perfect. However, the first expression at the reception at the time of check in was not very welcoming. As the staff at the reception was not fully aware of the type of booking we had Or he/she just wanted to put some extra pressure on my family, by asking them to pay for the breakfast for 3rd person (my 8 years daughter). Though i have paid full amount including breakfast mentioning about the number of guests (3 in total). I Eventually, no one bother them at Breakfast, but initially staff shouldn't be behaved like this.

Room was very comfortable. I really enjoyed the overhead shower.

It was difficult to find. The taxi driver got lost trying to find the hotel. The road we had to drive down to get to the hotel entrance was very dark and made us wonder how safe we were. looked. We arrived later than we had hoped and missed dinner. There were not that many options for vegetarians in the room service menu.

Hospitality of the reception,Porter,room service attendant.Cleanliness,comfort,location.its just so well to stay Restaurant ist cozy.they have very good breakfast Buffet.

The uniform of the waitress,they are not really attentive to help as well.some of them serving other old guest coffee.we are young couple and they didnt ask us.but we Saw also a waiter who always look after us and clean our dishes.

The hotel is comfortable and close to the airport. The free airport shuttle service is convenient. The room service options are good and there are restaurants and convenience stores located in the business hub that the hotel is part of.

The Grab driver initially drove past the hotel when we arrived in the car park as I don't think the signage is prominent at the hotel lobby. We made it there eventually though.

Proximity to airport suitable for those overnighting in Jakarta, or perhaps for quick meetings before going back to the airport. Avoid traffic jams going into the city area. The room was clean and had sufficient amenities. Enjoyed the refreshing complimentary fruit juice provided in the lobby.

Do not attempt to visit the ahopping mall attached to the hotel (pretty empty, unoccupied mostly)

convenient to the airport. very nice staff. Good breakfast. very clean. a major plus for us was the money changer in the attached mall.

Nobody responded to emails about the airport pickup. We also tried calling once we were at the airport but no one answered. The transfer was free but we had no idea about the schedule or it’s location so we couldn’t use it. We paid for a Grab to the hotel but Swiss Belhotel doesn’t show up on the Grab options. So we ended up at the Swiss Belinn, which is nearby but far enough that we had to get another Grab to get there. On the way back to the airport the shuttle was free and very convenient.

Fabulous location for an overnight stop for connecting flights, courtesy shuttle to airport and great breakfast Rooms a great size and super comfortable.Staff very friendly and helpful.Refreshing pool.

Nothing it was perfect and great value