Absolutely loved this hotel - we were a Scottish couple touring with motorcycles and arrived mega early and didn't expect to get our room until much later- however staff (dad) were happy to show us to secure underground parking which was only a few metres up along the road. The parking took us to a lift back up to the hotel which was great - staff booked us into the hotel early- not sure of it was our room or not but very grateful for whatever we got! Staff very accommodating as we were offered fresh fruit and a cocktail as we lay at the pool. No food on that evening but staff gave us recommendations of good restaurants around - we went for pizza 😁. Had a lovely breakfast next morning. No complaints here - hotel was gorgeous as it was nestled at thd bottom of the mountains the rooms had flowered balconies making it very pretty - staff attentive and couldnt have done any more for us. The rooms were clean and spacious. This was a gem to find ..had a lovely stay albeit only for 1 night. Wouldn't hesitate to stay here again 💕

Hotel Lewald exceeded our expectations. We used Bolzano as a launch point for our 3 days of exploring the Dolamites. Check in was a breeze. Christian and his mom (the 4th generation owners) were beyond gracious and accommodating. Nothing was too much trouble. We were provided a complimentary cocktail and aperitif every afternoon at the pool, which was clean and refreshing on hot afternoons. We were also presented with free public transportation tickets, although we didn’t use them because we had a car. Recommendations for restaurants that were not touristy and were close to the hotel were terrific. Although the airport is within walking distance to the airport we never heard a plane once. The wellness center was an unexpected bonus and we used it every single day. Heaven!! Breakfast was great and to my pleasant surprise they had gluten free options!! Cocktails were delicious and strong. We would stay again in a heartbeat and highly recommend!!

Nothing!!

The breakfast had a varied selection and was well prepared. The setting of the breakfast room was lovely too, we really loved the greenhouse and Christmas decorations. The courtyard of the hotel was beautifully decorated. The garage was easily accessible. Kudos to the hotel staff, they were so kind to immediately give us a free public transport pass around Bolzano upon our check-in. Although the hotel is not within walking distance to the center, with the help of public transport, we did not feel it.

Аs tall people, my partner and I found it difficult to function in our attic room. It was almost impossible to shower in the bathtub in the toilet, as well. We missed a kettle in our room. Complimentary bottles of water would also be nice to be provided.

We reserved a room at this hotel for its location. We were planning to take day trips to the mountains and thought it would be nice to be outside the town of Bolzano. So it was perfect for that reason. Our room had a balcony and was lovely. The manager helped us find two restaurants and it was very nice. The breakfast coffee was nice and that is all I had for breakfast so I don't know if the rest of it was o.k.

We also reserved a room here months ago because the restaurant was supposed to be open in July and closed in September. Unfortunately, it was closed for the month of July. So we had to scramble to find places to eat and there were very few in the neighborhood. We ended up eating two meals at restaurants and not eating dinner for the other three nights we were there. We just had drinks and chips at a nearby bar. So that was a shame! It was too much trouble to drive into Bolzano for a restaurant after our mountain trips.

A warm and accommodating staff. Despite our arrival beyond their working hours, the team graciously waited for us. Location is not bad if you are coming by car.The variety and quality of the breakfast spread were impressive. The "Caramella Union" was a pleasant surprise that showcased the hotel's commitment to providing a unique and memorable stay for their guests. We have a suggestion for the hotel: considering the remarkable taste and homemade appeal of the "Caramella Union," it could be a wonderful idea for the hotel to offer this treat for sale in jars. Many guests, including us, often seek to purchase local products and specialties as souvenirs or to enjoy at home.

Unfortunatelly our stay there was only for a night.

Very nice staff taking care of its customers. We felt really at home. Our room was on the garden side very quiet, large, well equipped. Air conditioning was a plus during these very hot days as well as the underground garage free of charge. The garden was also a plus to take some rest among the flowers. Thanks to all for this very pleasant stay.

Unfortunately the restaurant of the hotel was closed but we found very nice ones in the surroundings. Location is a bit outside of city center but frequent buses bring you in 15min to the old city.

The hotel is loacated just outside the city centre of Bolzano. Easy to reach by car and it has a great indoor parking. The bus station is very close if you prefer to go to the city by bus. As we visited Bolzano's Xmas markets it was very helpful to avoid the road jam. The staff was very friendly with many useful advices to visit the city. The room very clean and reachable from the parking. The bathroom was large and perfectly heated. The breakfast tasteful and various.

We enjoyed our stay and we are thankful to the nice staff to made it even better. There is nothing we didn't like.

Very good breakfast, nice spa area and great that we received a tourist pass to use for the bus to the center and the cable car. We left our car in the hotel and used the public transportation to go to the center, which was quite convenient. The hotel has a nice atmosphere and very helpful and friendly staff.

Staff was super! Room was large and very nice. The hotel is located in an industrial area. There where constructions sites around (of course only a matter of time until they are finished) The hotel itself is not responsible for that. free public service pass was provided to us. The pool is overground stand up pool - serves its purpose (just looks different on the pics). Restaurant was closed, so we had to go somewhere for dinner. Nice seating areas to relax and enjoy a drink. and again: Staff was fantastic!

1. The staff were very nice and friendly. 2. The cleaning lady also offered to lift my suitcase down the staircase during check-out as my hands were full of luggage. 3. The room was very clean.

Since our room was facing the street, it was a bit noisy at times.