Fantastic location and a fantastic room. Lovely spa with sauna, fire place and outdoor heated pools :-)The interior is almost made to perfection. It´s luxorious, cohesive and has a very cozy atmosphere. The staff at the reception, the bar and the staff running the shuttle service to skilifts or to other locations of you choice were very serviceminded and gave us an excellent experience. The owner showed up regularly and was very kind and welcoming.

The only thing that didn´t live up to our expectations were the waiters in the restaurant. They were a little bit unconcerned, unexperienced and were unable to give us and the other small company guest the same service and attention as they gave the large company who had a conference in the hotel during our stay.

Food excellent. Warm friendly, family ambiance. Lovely friendly staff. Shuttles to the skiing were brilliant with great drivers who went out of their way to help. I didnt use the spa personally, but family members did and were very impressed. It has everything you need for a relaxed winter break

The breakfast, the food in general was delicious, but absolutely the best thing was the personnel. They all were so helpful, polite and thoughtful: Always one step ahead. Then for us Finns, the sauna with iki-kiuas was offcourse the ultimate experience. There is hardly never a sauna this good outside of Finland. Loved it.

Fantastic place to stay in the Cervinia area. The hotel is a family owned hotel with a cozy atmosphere, a tasty decoration, a high service level and fantastic food - both breakfast and dinner. A lot of the food is home made and prepared with local and seasonal ingredients. The spa area is an unique place to rest after a long day in the mountains. It is a very peaceful place with no noice from outside facilities or roads. The host family is very kind and make you feel at home at their beautiful hotel.

It takes 5 to 10 minutes by car to get to the slopes. However, the hotel has drivers who brings you there and pick you up, whenever needed.

It is a charming place. The lounge, the spa, the music, the food. And of course, the staff!

While you need a ride to get to the ski, which may sound uncomfortable, the staff was always ready to take you and pick you up. Actually it added to the great experience.

Spotlessly clean, friendly efficient staff, great food . Excellent transport services for skiing.

Nothing at all

This hotel --the location, the food, the people, the environment, the rooms, and the overall experience-- is simply special. It merits its own category in a way (Magical Places that you think about when you have a bad day and wish you could snap your fingers and arrive at). We loved it and can't wait to return. Ciao Ludovico!

We liked most everything. If I had to stretch I'd say the sinks in the bathrooms were a bit awkward and the fruit at breakfast could be improved, particularly in summer.

Ludovico and his team are true hospitality professionals. They are attentive, accommodating, and go the extra mile to make your stay as enjoyable and stress free as possible. The chalet is fantastic. Very well maintained, and beautifully decorated, with plenty of space to chill out in a softly lit ambiance. We loved the bar and lounge area, with loads of sofas and armchairs around a large central fireplace. Breakfast and dinner were also extremely good, with plenty of choice and the possibility to adapt dishes to suit our dietary requirements (my daughter being lactose intolerant, and me vegan). The spa was something to look forward to at the end of a day skiing. Sauna, steam room, ice water plunge, two outdoor jacuzzis, and a nice veranda with stove with soft music playing in the background. Everything in perfect working conditions, unlike many places we have been to where spas had seen better days. Also a good choice of massages. The location is also ideal. Half way between Valtournanche and breuil-Cervia. Immerse in nature. The team will drop you off, and pick you up at a drop of a hat (well, a phone call). Overall, great value for money. Highly recommended. We will definitely go back.

Amazing hotel, fantastic view on Cervino mountain from the window. Staff very kind and nice. The spa is also really great, you can spend some time and relax. Strongly suggested; close to the ski area and to fantastic hikings

Dinner is a bit expensive

The perfect place. So chic, cozy and cool without trying too hard. The perfect vibe that you look for everywhere but never really find. Beautifully decorated. Perfectly clean. Amazing food and top quality wine and drinks. Amazing bar with open fire and top bartender who made the best drinks. Fantastic staff and owner who go out of their way to make your stay wonderful. Easy to find and get to. We loved everything about it and can't wait to go back.

Nothing.