Very clean, beautiful room!! Very close to the vecchio bridge. Quieter than the middle of city, but still 5 mins walk to over the bridge. Strong aircon in 38 degree outside was really nice. Room is very big, the kitchen is very clean and easy to use. Bathroom is also very clean. Groceriy store near by with variety of deli food. Beautiful shops on the same street. Great communication and friendly staff!!♥️♥️ Luggage storage was very helpful. The staff even helped us with calling taxi. Easy contactless access to the room. The beautiful heritage lift was still in good condition. We loved it 😍

Nothing!

Great location. Loved the 2 rooms which we shared with another couple and had the whole floor to ourselves. Great view . Clean, modern spacious apartment.

Just a couple of things which meant it wasn’t quite five star. The hot water ran out on several occasions. No espresso coffee cups provided and no replacement garbage bags. Just a bit noisy due to location in busy area.

Excellent location 4 minutes from Ponte Vecchio, opposite the Palace. Rustic building with craft shops downstairs, and great restaurants very near (google maps ratings are your friend). Access is fully automated. The room is very well equipped with kitchen and cooking pans, it even has a yoga mat and space to spread it. I've not used an induction hob like that one before, and the staff were very helpful quickly sending me a video to figure out how to turn it on.

For some reason I thought it would have a washing machine but it didn't. The photos on the website are from the best room with a panoramic view over the city roofs (and a washing machine), and I'm so used to photos on Booking.com being accurate to the actual room, that I missed the small print that not all the rooms have a panoramic view nor do they all have a washing machine. It's still a great place to stay, and I'm not accusing Bob of being misleading, just remember to read the small print about the room you're actually booking or adjust your expectations on the day.

Location was great and not to far from the main attractions. Host was very responsive 24/7 and kept the place extremely clean. Enjoyed staying here but there was just one issue. It is on a busy street so there is a lot of noise at night so it is very hard to sleep...Again, the location is great, but if you want to sleep at night, it will be tough as you will hear cars/bikes/truck and people talking loud throughout the night. there are shutters but they were locked and needed to ask host to bring them down but once down locked again which didn't help much for the noise.

Everything was great, but it would have been nice to know it would be noisy at night with trucks/bikes/cars and people, as we did not get much sleep during our four-night stay. To be honest, if I had known, we would not have booked this place. sorry but I think people need to know that this is the only bad thing about staying here. we even tried using earplugs offered by the host but that didn't help.

The location was great! Just across Ponte Vecchio on the “calmer” side of the river. The apt was on 4 th floor which was a hike but we were fine. There’s a luggage lift which was great! The apt was spacious w lots of windows and natural light. The queen bed was firm which I prefer. Living room was spacious. The bonus is a small in unit washer that is also a dryer- a single unit! It was perfect to do small loads. Any questions I had were via text and were answered promptly. Great experience! As for location, we were 5 minute walk to Boboli Gardens and 10 minute walk to Duomo. Ponte Vecchio bridge was right around the corner- a minute walk. When we left, we actually walked to Santa Maria train station which was about 20 minutes- saved $30+ taxi fare by walking. Great experience!

A bench in front entry or folding luggage racks would be nice. There’s no where to really open luggage except on the floor.

Spacious studio located in prime location, got all we need including great breakfast in the surrounding cafe’s, elevator available and very friendly staff got us checked in smoothly prior actual check in time, i like the branding by W bob and how they manage in a smart way the property using the webpage as a reception that has even attractions around, thank you for making my trip smooth and enjoyable.

Once the smart locks was not working we got stuck for about 10min however solved remotely through whatsapp comunication with the host and they managed to unlock the door.

It was so easy to check in and had nah storage which is always super helpful. The balcony was lovely to sit out and relax on and the bed was very comfortable! Everything thought well planned from the little carry bag, the Polaroid picture and the included song playlist for the shower. We would definitely come stay again.

The shower head was a little bit broken when you would switch it to the second mode. Washing machine was set to wash on cold yet still washed with hot water which was disappointing as we had some clothes that needed to be cold wash only. Still loved our stay though!

* Needless to say - the location & also the quiet neighbors & very clean rooms * Cute entry alley - makes you feel safe and home *Welcoming staff & flexibility to maintain luggages after your stay and also during the stay, as the elevator is very small and it doesn't fit a baby stroller (nonetheless we had to option to keep it by the night at the mezanine floor, locked in their office, accessible with a password, with no cost and it we did not need to carry it with us upstairs) - all items are safe! *Large rooms *Amazing bed comfort (very good mattress and pillows) *Very well equipped kitchen *Last but not least, attention to details - nice welcoming message, yoga mattresses available, tote bag in case of need, good specialty coffee, many sockets and cables (e.g. for mobile) to ve used in case you need to work, very good wifi connection (my husband was working for the entire week and he had no issues), Amalfi smell in all toiletories and much more

This is more a problem in the old buildings in Italy and not always in control of the owners - the mold smell in the bathrooms in particular, but in here you have large windows and it's easy to keep an airy room.

What a wonderful location! This flat is located in between the Pitti Palace and Ponte Vecchio making each an easy walk. I was concerned about finding the property given what street view looked like, but the directions provided day of were very detailed and led me right to where I needed to be. Apartment was well apportioned (the coffee for the French press was very much appreciated). The bedroom is a little hard to maneuver in, but the main room had plenty of room to manage traveling with a family of four.

The washer / dryer was a big selling point for us as we knew we would need to refresh at this point of our travel. It did its job, but be warned it is SLOW. Bedroom is small.

The location of the apartment was fantastic, just a minute's walk from the famous Ponte Vecchio and near several of the city's most famous attractions including the Duomo, Uffizi and Palazzo Pitti. It gave us a great opportunity to discover the wonders of Florence in the early morning and in the evening when the huge daytime crowds had moved on. The apartment itself was very clean and well laid out with modern amenities and it had everything we needed for a comfortable stay. The washer/dryer was especially useful as we managed to get most of our laundry done before we moved on to the next leg of our trip. There was also a supermarket and plenty of dining and shopping options nearby. While there was no front desk, the staff or BOB W were very quick to respond to our needs through WhatsApp - providing us with our requested linen and letting us know the contact numbers for local services.

As our apartment was on the 5th floor, the small elevator (capacity of two people) was quite crucial especially when we arrived with luggage. However, you still have to walk up a flight of stairs to reach the elevator which is a level up from the ground floor. Unfortunately, the elevator was also stuck between floors on one of the days we were there which meant we had to walk up the stairs to get to the apartment. It took us a while to figure out how to open up the sofa bed and to operate the washing machine. While we could have sent a WhatsApp message to BOB W, we tried to resolve the issues on our own and eventually did so. However, it would have been better if BOB W had provided some written info or notices in the apartment to explain what needed to be done.