Location is great for walking all around Florence. From other trips to Florence I knew this area. However it was a bit difficult for taxis to find but I knew where to go or use the more well known street to the north of the piazza for reference.

It was more noisy late night and early morning than I would have liked - because there is a restaurant in the piazza and you could hear them dumping their glass bottles at odd hours. However I do travel with a sound machine so this helped. Our friends didn't hear this as to the location of their room versus where ours was. It was also a bit complicated with security buzzers/cards to get into the building but that could be viewed as a plus for some people.

Clean, well-maintained, very close to attractions like Ponte Vecchio. Staff was very helpful. They have an elevator! 

There was no view but other than that it was fine. 

The location was excellent. It was about 20 to 30 mins of walking (carrying your lagguages) to find the hotel from the train station. But the room was in the center of florence, next to the river, you got out of the room and you could start enjoying your day!

The only thing I didn't like was the bed. I wasn't able to sleep well and get some rest after so long walking distances. I feel the price was related to location, but it should have at least a decent mattress. The mattress was painful for my back :(. Another thing that I didn't like was the fact that the elevator was out of order when we arrived, and we had to lift them 3 floors. At least the receptionist gave us a hand :)

I just want to recommend this place to everyone! Nice reception guy who tell us everything about the city. Big and nice room. And the location is right at the heart of the city!

The wifi is slow.

Great location, very walkable area to be in. They gave complimentary water that was replenished every day and this was absolutely wonderful.

The elevator electrocuted my husband so there is faulty wiring somewhere.. also, at night when we would return from the day, the electricity would be out and the breakers in the room would need to be switched. Very odd.

View for the Room Exceptional. The staff, Simona and Pietre was so wonderful and helpful. Dont miss out on the exceptional lodging. The breakfast was STELLAR

The bed...not totally comfy and single person..i wish for a smaller bed and more room space. Thus was a bit of a tight fit in bedroom, desk area and shower bathroom

The receptionist lady was very hospitable and welcoming. The location was very right in the middle of everything you need. Our apartment was a budget room so it was a bit smaller however it was still perfect, cozy even! Our apartment was cleaned everyday and towels were replaced. They even provide complimentary water and other items which was great.

Nothing

Close to everything. Very clean. Very nice and helpful personnel. Pietro was always very nice and serviceable. Will definitely stay there again. Thank-you!

I liked everything . Close to all mayor attractions. Great restaurants and boutiques.

The property is very central but yes so quiet. Easy to get everywhere

Nothing property was great. I felt hooks would be good in the bathroom to hang towels but maybe it was just our room.

The location is perfect. Close to all historic places. Hotel was cleaned and helpful staff. A few things could be improved such as coffee machine in the room, a telephone in the room that connects to the reception and elevator. Overall it is a good hotel. Advertised as a B&B but it is not.

Already explained