Owners were very friendly and helpful. We arrived at night and they found a restaurant that was still open. Driving directions were not good and the place is actually down a back alley so it seems a bit sketchy at first. Driving the alley and parking is extremely tight but they guide you in and out once you find the place. No elevator and 4 floors so be prepared to schlep your bags. Cute rooms but no view even from top floor.

Location is sketchy. Very difficult to find at night.

The staff were extraordinarily kind and generous with their time, helping to get our car into the parking lot, making sure we had the perfect rooms, and giving great recommendations of things to do around the city. The rooms are basic but comfortable, and we appreciated the calm location in the middle of the city! A real oasis.

No complaints (also I read it before in other reviews so I was prepared!), but the parking is very narrow, so if you've got a big car, be aware! However, the wonderful staff took the time to guide us from the street into the (very secure!!) parking. We've got an audi A4 and we had about 4 cm to spare on either side.

The staff are incredibly nice and welcoming, it is a much better feeling than staying at those keybox apartments that take over every city. Although the hotel is not new, the rooms have recently renovated bathrooms and everything is very clean. Location is very convenient, close to the aquarium and to the train station. Oh, and what a treat, having breakfast in truly Italian style at the 'La Iacona pasticceria', as recommended by the hotel.

A bit dark and dated lobby, but just a minor detail.

The hotel is in a great location easy 350 metre walk from the main train station in Genoa. Close to everything including the waterfront, the shops and restaurants but also the main tourist attractions and main shopping zones were an easy walk from the hotel. Anna and her family who run the hotel are amazing. Anna is so accommodating with any request and is also helpful with any tourist information or dinner / restaurant suggestions which we took up. We had a great time and felt so comfortable during our stay including the size of the coffee mugs in our room. Loved them.

Would have liked some drinking glasses in the room instead of 2 plastic cups but that is a minor item.

- Very friendly and helpful staff - Good location (on the way from central train station) - Room has everything you need for a short stay (including fridge and kettle)

- Bad soundproofing - Unpleasant smell form the street if opening window - No elevator - The room is not as fresh as in the pictures

We stopped in Genoa for 24 hours and had the pleasure of staying in this lovely family run close to the station. Anna helped with advice on the best of Genoa we could see in the limited time we had. The room was very clean, tidy, and recently decorated, it had everything we needed for the night. If we come back to Genoa, we would love to stay again!

The initial narrow entry path, we were not sure what we would find, within a few steps the path opened up to a little garden oasis, at the door of the hotel. There was no kettle in the room (only a problem if your a constant tea drinker like me) however, hot drinks were available in reception and excellent coffee just a few steps away.

A lovely Hotel, preparation couldn't be better, all information in Booking a absolutely correct. We git one of the best Welcome ever, after passing the narrow access road (as explained from the Hotel) to a very great secured parking place. Place is perfect for exploring beautiful Genova. Very lovely equipped rooms, with all what a traveler needs, including a save parking place in centro storico. The very best were the help to find the best and realy the BEST place for dinner in Genova. We got great recommendations, and it was GREAT, we had 2 awesome dinners in local Tratorias, eating e Nonna. Grazie Mille for the great days.

Very very minor, pls fix the water tap, grazie :-)

Very nice hotel with very friendly and helpful staff. Our rooms was clean, tidy and spacious. Apparently it was also recently renovated. The hotel is located in backyard, which means it is pretty quiet given that the hotel is directly in the city center. Tourist attractions, restaurants and the main station are close by. The street leading to the hotel is very narrow and driving through can be quite the adventure, but the hotel staff will gladly help to navigate :) We enjoyed our stay and would book this hotel again. Recommended!

This should be obvious from the description, but the hotel does not offer breakfast. There are a few cafes near by though. The mattresses were quite hard, too hard for my personal taste, but then again people have different tastes. Note that this hotel has no elevator.

The staff were immediately welcoming and helpful after a very long journey. The room and bathroom were beautifully appointed and clean. The location is excellent - just off Via Balbi - within an easy 5 minute walking distance of the Stazione del Principe, and other major attractions (Palazzo Reale almost next door, Palazzi Rolli, the ancient port, aquarium, etc). Plenty of bars and cafes to choose from in the immediate vicinity. The hosts went out of their way to help at all times, and were always ready with helpful suggestions for places to see. I will stay there again for sure if I return to Genova,

I must work when away so a slightly larger desk would have been helpful. Travellers with mobility issues may find the steps difficult but the ever graceful hosts were willing to provide me a room on a lower floor if I had wanted it. Two local taxi drivers were unable to precisely locate the hotel using its proper address but it's location is easily identified by signs along Via Balbi. I believe the hosts will address this problem of taxi driver ignorance!

Hotel Bologna was a hidden gem The approach was a little daunting but we were greeted warmly and felt most welcome. The staff were super helpful and accommodating Storing our luggage and giving us lots of helpful advice for places to visit and to eat It is so close to the old port and the main railway station that it made finding our way around simple It is situated between a palace and a grand university building. So well appointed !

The narrow alley way to the entrance was graffiti daubed and gloomy. At night it was well lit but we were tucked up in bed by then ! Lots of stairs so be prepared !