We loved our stay at Couper Castello. The room was super clean, they cleaned it daily and changed the towels. It had a great location you could walk everywhere in 10-15 min and arrive at Duomo, Galleria Vittore Emanuele. Metro station was 2 min walk if you decide to go to other parts of the city and had great connections. It’s a classical building with a beautiful architecture and inside everything was renovated but it kept it unique style. The staff was very communicative, friendly and they let us do a late check out and also we left the luggage there after the check out, which is a thing we truly appreciated. Imen and Melanie were great. Thank u for making our visit unforgettable. We will definitely come back again.

Nothing

Right across from the Castle Sforzesco - the location is perfect for a quick visit. The room and facilities match the images and was clean and spacious.

I didn’t notice it in the fine print but there is no desk in the room. Which makes working or placing your small belongings a bit of a challenge. Also as a solo female taveler, I was a bit surprise that the entree door to the floor was was open to the general corridor. The reception is unmanned and while under 24/7 video surveillance after 8pm I did feel a bit uncomfortable about that. The receptionist assured me the cameras are monitored 24/7. A bit of walk to a supermarket/shop to pick up some supplies so if you arrive late you have to plan if you like a late night snack. Coffee/tea/water/crackers are in the room.

THE EMPLOYEES ARE SO FRIENDLY AND THE COMMUNICATION WE HAD WITH THEM WAS UNBELIEVABLE!THEY WHERE WILLING TO ASSIST WITH ANYTHING WE WANTED JUST BY A TEXT ON WHATS UP WICH WAS SO CONVENIENT FOR US! THE ROOM WAS ALSO SUPER CLEAN AND VERY STYLISH GIVES THE ITALIAN VIBE YOU DE EXPECT! DEFINITELY STAYING HERE AGAIN WHEN I AM AT MILAN

We recently stayed here for one week at the end of our honeymoon. The rooms were beautifully decorated each with their own colour scheme/design, very clean and the beds comfortable! The property is in such a great location in a beautiful historic building (big stone staircases, older cage style lift and all!), right across the road from the Sforza Castle and easy walking distance to the Duomo, shops, bakeries, restaurants etc. We loved walking around exploring all the local streets and laneways. There is no restaurant or room service at the property with it being more of a boutique hotel, but there were lots of easy food options nearby and it was easy to get items delivered. Mel and Iman at reception were great, so friendly and helpful (Mel even offered to go out to get food items for us if needed and left some baked sweets in our room for us), and the gentleman from housekeeping was always friendly and helped with our bags (so sorry I missed his name)! We had a great stay and wouldn’t hesitate to come back to The Couper Castello next time we are in Milan!

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The best part is the location, in a portion of an old Palazzo right across the street from the main entrance of the Sforza castle, very convenient to the sights and museums of Milan and good restaurants and shopping in the Via Dante. The room was clean and comfortable, although a little sparsely furnished with a minimum of storage, but certainly doable. Nicely set up and clean bathroom. Staff not full time, but very helpful. Gotta love the old school open elevator.

Nothing. A little nicer storage in the ruins would be nice, but not a problem for us.

One of the most comfortable hotels I have ever stayed. Super well located and beautifully decorated.

It’s not easy to find at first. There is no sign outside abs looks like a regular residential building. Also, they should explain upfront that the whole hotel is modern and works online, as there is never someone in the lobby. I had a situation with my hotel key that stop working in a Friday night and got really distressed. I called (the phone did not work), emailed and send a message through booking. They solved within minutes, which was great, but I wish someone had told me how to reach out in as emergency during check in.

Brilliant location near il Castello. Beautiful designed room in old block of apartments.

Small room with poor view from room into courtyard. Needed to call a mobile number to gain access since reception was not manned after 16.30! There was an emergency in the middle of night due to a leaking bathroom in floor above but nobody attended until morning. No breakfast at location but a coffee machine but staff forget to refill coffee on last day.

Could not recommend this hotel more! It’s amazing! The rooms are finished to such a high quality, very quirky and beautiful. The location is fantastic - less than a 10 minute walk to the Duomo, opposite the Sforzesco Castle and really easy to get to from Milan Malpensa Airport (MXP) (1 train and then a 5 minute walk at the end from the station). Our flight was really delayed and we didn’t get to the hotel until around midnight, but the staff couldn’t be more helpful. Kept in contact via WhatsApp and met us to check us in and give us the keys. The front of the hotel cannot be seen from the road so is a little tricky to find but the staff are fantastic and will help you to find it! Everything about this hotel is honestly just brilliant. I’ve never left a hotel review before but couldn’t not leave one for this hotel! Felt like we struck gold! Thank you!

The hotel has excellent location and you can visit many interesting places in Milano which are in a walking distance. It is very quiet place and you can enjoy the experience of Milan residents) The staff is very friendly and helpful. I arrived with the 7 year old kid to Milan late at night and my transfer was cancelled with no explanation by service provider proposed by Booking. I have contacted the hotel and they were in touch with me and found the transfer at 1:00 AM and then met me at the gates and helped with luggage and all other staff, which I highly appreciate. My granddaughter was very happy about complimentary sweets of course. We have returned from the sea with my friends and they love it too. Will try next time other hotels of Couper for sure.

The 1st floor has no lift exit and there is not convenient when you have big luggage after shopping in Milano))

Beautiful, clean and the location is fantastic. The rooms are cleaned daily including coffee pods refill. Best mattress I ever slept on!

Access to the building after 17:00 is available only after you call a phone number and ask for the door to be opened. It works, but its strange way of operating. Should be called out in the property description. There was a loud party in one of the other rooms with music, shouting and banging. Quite unexpected.