All the people working in the hotel are extremely kind and professional. The atmosphere in the hotel was relaxing and all the services of the highest standard. Great food, both at breakfast and dinner.

Having paid for my stay I checked the receipt and realized that the receptionist who registered me - using my passport - changed my nationality... I wonder why? I'm not particularly keen on that.

The hotel is beautiful with great atmosphere and style, the lobby is amazing with beautiful chandeliers, very welcoming and friendly staff. Free parking, available wellness, pools, with spa procedures. Sustainable hotel, with large breakfast room, big room with newly decorated bathroom with free toiletries, air conditioning in all premises, big restaurant in the ground floor. Garden surrounding the hotel is magnificent with cicadas.

Staff is efficient and professional, leaving me a feeling that i was at home. All of them - reception, restaurant, cleaning - they work as a good team. The structure (pools) is perfect and openes at 8am. Everywhere is clean. I also liked the room size and that it has a balcony. Will definitely return.

Minor thing: bathroom is a bit old, but it does not ruin a general impression.

The hotel provides all service if you want to stay in the hotel and enjoy the terme. For an additional price you can offer dinner/lunch - all is good with various types of antipasti. The room is in an old style, but all is clean. Terme swimming pools are perfect.

None

Great value for money, ample parking, most of it with shade and lovely pools, open until 10 PM. Mind you, it's an old school 4 star hotel, so there is a mandatory dress code for dinner. The breakfast is fabulous.

The rooms are a bit dated and the singles quite small, but still pleasant.

Young lady on reception.She told that I can't extend my room because no free room but on booking was available also when I check out forget give me my passport back.Other more experience colleagues was very nice.Thanks to other lady she extends immediately on reception.

The hotel has a bit of "retro" fashion, but it is perfectly maintained. The room and the entire hotel are very clean and tidy. Staff friendliness was amazing. The swimming pools are wonderful and they are a great asset. The whole place is quiet and just perfect for a proper relaxation!

The staff was very friendly and welcoming.

Breakfast was nice and with a lot of choice.

Room was very hot and difficult to adjust the temperature.

The pool was awesome, you had everything you needed to relax without loud noises. The staff was great in an emergency and ready to help and give direction on what to do.