A really nice old styled hotel we were so keen of that we extended our stay for another night.. Unfortunately no parking possibilities; however there are many garages round…very central

the hotel is in a very convenient location only a few minutes walk from a Metro station and from the port which is also served by the airport bus. It is a few minutes walk to the waterfront, to the galleria shopping, to the Palazzo Reale and the opera house. It is in a small courtyard off a local shopping street with outlets, cafes and restaurants. The staff were friendly and helpful, the breakfast was a good continental style and the rooms were a good temperature. The bed was Kingsize and supercomfy, the bathroom was small but clean and provided all we needed.

Location is great! Just center of everything! Breakfast is quite good, maybe variety of cheeses can be more but generally it is much better than most of the other places at this level. Personel is quite helpful! And that made me to think to stay in this hotel next time and I strongly recommend my friends to stay in this hotel! They saved our lifes :) by accepting to store our lugguages! Then we could go and stay near places with small bags. Also when we came back to Napoli for our last night; because of the price, we stayed in another place which is only a few meters away from Chiaja Hotel. Next day we had a very early flight and we needed taxi. The place that we stayed, did not help us about that but the reception of Chiaja Hotel called and reserved the taxi for us and they said in case we would have any problem do not hesitate to get in touch with them! Special thanks to all of the personel in the reception desk of Chiaja Hotel!!

Everything was great!!

The location is great, just 20m away from Piazza del Plebiscito. Staff were helpful and courteous. Many restaurants and shops close by.

The street below is noisy and the windows are not soundproofed so I was waken up multiple times during the night by barking dogs, rubbish trucks, motorbikes and cars, or rowdy passers-by. AC did not work.

Our room was very nice and comfortable. The staff are incredibly welcoming and helpful and breakfasts are very good. The hotel is located just off one of the major shopping and restaurant streets in Naples and close to two of the world’s best pizzerias. This second floor hotel can be accessed by a small elevator. Naples subway is very clean, efficient and easy to use!

It is a bit of a challenge to get to by car.

Great location, air conditioning worked great. Staff was wonderful and accommodating. The breakfast staff was attentive and fast. Room and bed were very comfortable

Taxi couldn't drop off or pick up in front of hotel because cars not allowed on the street. Taxi drop off and pick up were very close, but it would have been nice to know this before we got there. Also the hotel is kind of hidden through a doorway. Better instructions to find hotel would be nice.

Very helpful staff, clean room and lovely traditional ambiance. Good location, very close to shopping and port. Very safe. Reasonable continental breakfast with friendly service.

Cars are banned in the street so you will need to walk 100 metres or so. The hotel can be hard to find, so have a look at the entry/building online before arriving.

The location was really good. The staff were very eager to help. They spoke English. We had a lovely small balcony onto the pedestrian mall. A/C worked well. Good breakfast and staff. Complimentary caked in the afternoon a nice surprise.

The room was painfully small. Impossible to move without knocking something over. The elevator didn't work all the time. The bathroom shelf most impractical. Stepping out of the very high bath onto the onto the glass like tiles is dangerous.

Cute little hotel in the middle of Naples historic centre, but very quiet and set back from the busy streets. Large, comfortable rooms, with excellent Air conditioning, also a nice breakfast served in the dining room every morning. It was a little pricey for one night, but a very good quality hotel.

The air conditioning unit in the bedroom had an obscenely bright light on it that would turn on every hour or so as the temperature changed and would literally illuminate the entire room and kept waking us up.

Interactions with the staff were amazing! Everyone spoke perfect english! They helped set up the pack n play for our newborn and directed us to local attractions/restruants.

The only minor issue was when we walked into the first room the AC wasnt working, I informed the front desk and they upgraded and helped us move our bags immediately.