Very good breakfast, great choice of a continental plus bacon and scrambled eggs. Good coffee machine. Attentive staff always on hand nothing to much trouble. Light airy dining room with lovely views towards the coast. When arriving you pull up into a public carpark where you can drop off your bags. The hotel's free secure parking a few hundred metres along the road. The hotel's staff are very good , in particular both Greta and Christian on the front desk. Their knowledge and recommendations were excellent. The city itself is wonderful so much to see and do. Loose yourself in the endless streets and alleyways, shops and bars. Would definitely recommend this comfortable hotel.

Everything was fine, no issues. Perhaps a complementary water in the room would be welcome.

I was truly impressed by the staff, and honestly, their warmth and positive attitude would be the main reason for our return. In over 12 years of traveling through Italy, this was the first hotel where I felt completely at home. It was impeccably clean, modern, and stylish, with delicious breakfasts and a wonderful view from the window. What really set this hotel apart, however, was the exceptional staff. Every interaction with these wonderful people was meaningful and memorable, making our stay truly unforgettable. Big shoutout to Greta and Eduardo for making our experience even more special —you two are absolute stars!

My husband and I had a wonderful stay at this new hotel! Great location, a five minute walk to the old city tourist area, and close to lots of good restaurants. Our room was very comfortable, with blackout shades, ultra modern bathroom, and lots of storage space for clothes. Very good breakfast too, with delicious GF options. Their Staff was very friendly and helpful. The AC worked great in our room. My complaint at other hotels in Puglia has been that the AC temperature is controlled by the hotel, and you cannot set a temperature lower than 72 or 74 degrees. This was the case at our classic old hotels in Lecce and Matara, and even at a 5 star Masseria. But at the Primo Ostuni Hotel, you can set a low temperature in your room. Great for those of us who need a cool room for sleeping!

Nothing

Very bright, clean and modern hotel. Our room was very spacious and comfortable. Beautiful location and wonderful friendly staff. Leonardo was exceptionally helpful and all the staff made our stay very enjoyable. Thank you!

Maybe good to have a suitcase rack instead of leaving our bags on the floor so that we had to bend down to get stuff out of our bags…..only wardrobe in room so not drawers to put clothes which is ok to leave stuff in suitcase if the suitcase was on a luggage holder. Getting hard for us older people to keep bending down!

Exceptional staff, going over and above to ensure we had a memorable stay. They helped us organize last minute tours and transport, answering our every need. The rooms were aesthetically beautiful, spacious, calming and clean. The breakfast was excellent. The best bacon and eggs and the fluffiest flapjacks you will find. This hotel is 5 stars.

Nothing! It was faultless.

10+/10 Amazing Location and Property! Brand new hotel, excellent breakfast with all the Italian goodies, fresh everyday. The staff was amazing in everyday, great attention to detail, friendly and made excellent restaurant and tour recommendations. Hats off to all the Staff - 5 Stars - Cristian, Leonardo, Edoardo, Greata, Nicoletta, Valerie, Sonia and all the behind the scenes staff as well!

Short walk from the historic center, modern facilities, nearby parking and lovely staff. We have been traveling for 3 weeks and the staff at Primo have been the friendliest, always smiling and it felt genuine, like they are happy to be there and to chat with us or help us with something. The staff was the best part of the hotel.

You couldn’t ask for a better location - very close to the historic center and a big car park which is very convenient. The staff is very kind, polite and super helpful - they have sent us the exact location to the main entrance of the hotel prior the arrival to facilitate the check in. Breakfast is truly exceptional - there is a wide selection, everything is fresh and at really good quality. Later check out was not an issue either. Highly recommended!

We loved Primo Hotel Ostuni! Brand new renovated hotel near the historic center of Ostuni. So clean and modern with state of the art bathrooms and common spaces. We had a superior room with balcony from which we could see the old city lit up at night. Lots of parking options steps from the hotel. Leonardo at the front desk was so helpful. Full breakfast in a lovely dining room. Wish we could have stayed longer!

Everything was great!

The hotel was absolutely beautiful. It is modern, stylish and clean, and it is extremely well designed. Everything was perfect. In particular, we loved the staff. Greta, Cristian, and all the others were amazing. They could not have been more helpful or more friendly. When we left, we took our photo with them, because we want to remember them! We will recommend this hotel to everyone we know!