We could check in early and the receptionist gave us an upgrade to a bigger room with a full seaview and a large balcony, thanks for that! The breakfast was very good according to Italian standards.

there was a little smell in the room but it was not too much annoying. With the breakfast they did not make their own cappuchino it was prepared from a machine and average in quality, rest of the breakfast was great

The Villa Ombrosa was a beautiful property-----older but extremely well kept. Our room was located on the third floor (with a balcony) and had a spectacular view out over the ocean. The location was outstanding, with only a short walk to the port of Portoferraio. There were lots of restaurants in the port and also along the beachfront across the street from the hotel. We had chosen to have breakfast included at the hotel-----which was very good-----with an outdoor patio overlooking the ocean.

The hotel restaurant had a (three choice) fixed menu dinner each day (changing daily). We enjoyed our dinner the three times that we ate there.

The staff was very friendly, suportive and proffesional. The 3 course differentiated dinner offered was fantastic.

We ordered a 3 bed romm - 1 double bed and 1 single bed. We were offered a 2 rooms room - us 2 in a bed sofa……… my mother in a room with 2 single beds… we woke every time one of us tirned… also the bed sofa took up 99% of our space in our room… . Hm… 😱

perfect location, relaxing stay. nice views. lovely evening dinners and service with views on the terrasse. basic breakfast, but we got omelettes when requested. Beach is faboulous and near, so is the walk to port and forte falcone.

very small room, hit our legs several times on the bedcase due to no space to get around.

The staff was extremely understanding. It seemed that the ferry was not leaving at the specified time, so they extended our reservation. When it turned out that it still works, we were able to leave without compensation.

There was no such

the place is close to the center, a few minutes. the receptionist was very kind and upgraded the room providing a killing view from the balcony. breakfast was excellent considering the Italian standard. parking next to the hotel, included.

that we had to leave. we spent the new year's eve in portoferraio, happy new year Italy!

Service and food quality and presentation excellent as usual.

Prefer conventional towels rather than the thin variety.

The staff were awesome! Very friendly and helpful. The hotel restaurant was very good. And they had a secure place to store our bicycles during our stay.

Nothing, really, but it would have been nice to know the prices of things (meals in the restaurant, for example) ahead of time.

The location and staff are superb. Very friendly family run business. Dinners and breakfast were yum.

nothing

Excellent and friendly personnel, the restaurant serves good food, and the views from the patio on the beach are fantastic. Padulella beach is on walking distance, and it's centrally located so you can walk everywhere.

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