Really enjoyed the stay here. Located near to the CIA airport and Laurentina metro so it was easy to travel around. Easy to get taxis via apps too. Staff were so helpful with queries, good breakfast, a nice in-house restaurant, luggage storage facility, vending machines etc.

No issues during our stay

Everything was excellent. Delicious breakfast. Location is good. It takes approximately 25 minutes to reach Coliseum.

I think it would be great if hotel provides a bottle of water every day. This doesn't cost much for hotel, but for those who is staying it is very pleased

Our family recently hosted an event in EUR, Rome, and booked multiple rooms at Hotel American Palace EUR for our guests. We had family members traveling from all over Italy, including two elderly relatives aged 80 and 90. The hotel staff were incredibly accommodating, ensuring the comfort and well-being of every guest. All our requests were met with enthusiasm and efficiency. Upon arriving, we found that all reservations were accurate and the rooms were perfectly prepared for our arrival. We utilized the hotel's convenient parking, which, despite its small size, was comfortable and secure. The €15 parking fee was well worth the convenience. Our families stayed for one or two nights, and the rooms were impeccably clean throughout their stay. The hotel staff demonstrated a genuine commitment to customer satisfaction. For example, they thoughtfully assigned my grandmother to a lower floor for easier access, and accommodated my sister's request for a connecting room for her children. The included breakfast was delicious, and we were delighted to join our family for a modest €10 per person. Location: The hotel's prime location, just a 3-minute walk from the Laurentina Metro Station, provides effortless access to the Colosseum and downtown Rome within 10 minutes. Dining: We highly recommend enjoying dinner at the hotel's restaurant. The chef prepares authentic Italian cuisine with exceptional skill. It's a convenient and delicious option for a meal after a long day of sightseeing. Overall, our stay at Hotel American Palace EUR exceeded all expectations. The friendly and attentive staff, comfortable accommodations, and convenient location made it an ideal choice for our family gathering. While not situated in the heart of the city, the hotel's proximity to the metro and its excellent service make it a versatile option for exploring both EUR and the center of Rome.

While the hotel overall exceeded our expectations, there were a few minor observations. The elevators, while functional, could benefit from a slight upgrade in speed. However, we understand that such updates may be subject to city regulations.

Nice hotel, very well maintained. Cleaning team did a very good job. Reception is responsive on the spot. Breakfast very good too. All of the staff members we met were kind and polite. Restaurant also is convenient and friendly people.

Beforehand communication with reception was a bit of a struggle but that’s okay. They also didn’t have iron or steamer BUT there is laundry service. Walls in the room are painted very 00s style, old fashioned

The location to a bus and metro station made it easy to get into central Rome in under an hour and some attractions like the Colloseum in a few short stops.

there was no iron and ironing board in the room and no ironing facilities within the hotel. also didn't like the fact that you couldn't get food after 10pm. we went to a concert at the Palazzo del Sport and needed food when we left as didn't have time to eat before the show and had to resort to buying from a fast food vendor as hotel restaurant/ bar was closed

Friendly staff, clean rooms, breakfast was exceptional and available from 6.30am to 10am. Checkout is at 11am, check-in from 3pm but late check-in is also possible. Bus to Roma Lido just outside the building, main metro line (B) to the Colosseum/Circo Massimo only a short walk away.

Some people before complained about the thin walls - true, you could hear louder conversations across the walls but (esp. with noise cancelling earphones) it wasn't a problem for us.

Nice rooms with good standard facilities. I liked the big TV in the room as I like to watch something before I sleep :) (You can plug it with Chromecast). The hotel is a 5-minute walk from Laurentina, and from there you can reach Termini Central Station within 21 minutes. The breakfast is good, and the eating area is nice as well. They also offer free coffee/cappuccino made by a barista (you can still get it from machines as well).

The room could be cleaned better. Not all usb plugs in the room are working

I didn’t like that I had to pay extra tax at checkout. If I’m paying tax to book the room why do I have to pay you more tax when I am checking out of a hotel room. I never experience that in my life. Seems like a scam to me and I wonder if any other customers experience the same??

the location of the hotel it's outside the center of rome, but just 5 minutes from a metro station, that goes directly to the city center (colosseum) without the need to switch trains. At the same time it's 15 minutes away from the fiumicino airport. Very well equiped and confortable rooms and beds. Great for a visit of rome. good price-quality. I really recommend it

nothing

Room was very spacious and clean. Breakfast was great. There are a lot more sweet options than salty ones, but we didn't mind at all! Location was perfect for us, very close to metro and you are in the center in 15 minutes. Staff at the check-out was very helpful and pleasant.

Double bed was two single beds put together and they were splitting after every turn so we had to push them togehter very often, even though we asked for a normal double bed upon booking.