The breakfast and the room

Attention

Everything was really good. Requested an early checked in and room was ready for us, thank you so much (after a long trip, it’s a treat to be able to rest right away). We got an upgraded room which was spacious and really quiet for been in a busy place as Rome. Breakfast had everything that you could ask for..excellent! The location of this hotel is great …to the right Spanish steps to the left Trevi Fountain. Thank you Trevi Collection for a great stay!

There are a few things that could compliment a four star hotel (not essential but nice) as Kleenex, slippers, bathrobes. It’s a little dated and not luxurious hotel but it’s location is perfect.

Location was fantastic,between Trevi fountain and the Spanish Steps.Walking distance to the Colleseum

Smell of drains,breakfast space needed to be reconfigured as it was chaos every morning at every time,people bumping into each other trying to self serve.I thought it was outrageous that my travel companion wasn’t given an electric jug in her room because she was a single.

The hotel is located in a wonderful historic area just at 10 minutes from the train station by walking. The room and bathroom were nice and clean. The breakfast was fresh and delicious with plenty of options.

In general the front desk staff is not as friendly and helpful as expected. A black gentleman and the kitchen team working made the difference. They helped us tremendously during our stay.

We liked the location, the size of our room and bathroom, the excellent breakfast and staff in the breakfast area. I wouldn't mind staying in this hotel again, but a few improvements could make Trevi Collection Hotel even better. When checking out the receptionist was very helpful with my request.

This 4 star hotel with more than 80 rooms, has only one small lift which is perfectly inadequate for its size. Front desk would operate better with two receptionists especially when guests are checking out in the morning, We were disturbed with loud music, up to very late, coming from an establishment in the area. The only thing that could have been better at breakfast was the typical 'Rosetta' bread roll.

Hotel Trevi collection was outstanding. Exceeding all expectations regarding location, staff, our rooms were spotless, and breakfast was amazing! The best we have had in fact in a city centre hotel. Everything from the colosseum to the Vatican was walkable, although we used metro which was literally around the corner, to get to the Vatican as we had an early morning tour. The hotel itself is a wonderful place to stay. Staff were super helpful and let us keep our room for a further couple of hours till our taxi came for the airport which enabled us to spend the morning shopping without worrying about vacating our room. Lovely quality toiletries and fluffy white towels in the bathroom. Kettle and cups with tea and coffee. Mini fridge with water and drinks. Lovely crisp white bed linen and duvet on comfy beds. Will not stay anywhere else when back in Rome. Excellent!

Nothing, it was all outstanding.

The location is superb and you are at the heart of Rome. The hotel is good and clean

We asked the reception to allow us 1 hour to check out, she did not agree although we checked in very late. Their guest acceptance time is 3 p.m and there would remain 3 hours to clean the room for the next guest. Also there were not many choices for the breakfast. Actually there were a lot of things, but good ones few.

Great location, most of the staff weee very helpful and pleasant to deal with, the exception was Sere on reception desk who was very rude.

Breakfast was not fresh, breads were all stale, food is cooked well in advance eggs and other hot food presented on plates and not kept warm. No fresh fruit available, large selection of cakes which is not ideal for breakfast. Shower was not cleaned properly, soapy residue on shower screen- looks like it’s been there for months.

Absolutely huge choice for breakfast, something for everyone. Fantastic location with all the sites walkable or accessible by the metro. Great little bar a few doors down the hill

Didn’t like being pressured into buying an open top bus ticket (that we didn’t use)whilst we were trying to check in after having a long journey

Breakfast was excellent. Staff was friendly and helpful. Bell hop was awesome! Overall, excellent hotel, the only improvement can be that you need two room keys, because the lights and AC shuts off when the card is removed. When you come back to room it's too hot.

You need to provide two keys to the room. It makes it difficult for travelers to always need a key to turn the lights and AC on. That is the only improvement, overall, excellent hotel.