The room was very big, clean and very comfortable. The bed was awesome. The bathroom as well very big and nice. The place is outside the center of venturina and far away from the main street, so it’s quiet. We had a dinner in the restaurant just in front of the reception and the food was delicious: the cook really knows his job. The lake has wonderfully clean water and spending there some time was a very good decision. The staff was extremely helpful and kind. The price is very similar to the one of places close by, that cannot offer the same kind of comfort and luxury. We will be back.

The water was great. The premises looked wonderful and the spa smell in the room was very pleasant. The staff was generally very polite. Breakfast was so-so. There were lots of pastries and cereals. The paid coffee was great.

Breakfast was so-so. Coffee had to be paid for. The eggs were disappointing - cold and too salty. Check-in was a bit slow. Access to the parking was a bit tricky the first time because it's closed / remote controlled. The light in the bathroom could be better.

It exceeded our expectations in every way. The hotel and the adjoining spa were the highlight of our entire vacation. Excellent staff, amenities, and services. Just fantastic.

There was a lot of noise early in the morning (pre-5AM) from workers. I believe they were spraying for mosquitoes, even though the notice in our room said this was to take place a week earlier. We just needed to close the windows...

The venue was very elegant, the thermal lake was picturesque as well. Parking was easy. The rooms are comfortable and they offer a wide variety of drinks (tea, coffee, water) as well as high-quality cosmetic articles. The rooms are equipped with a small fridge and very soft, high-quality towels. The reception staff provides very detailed information on the hotel facilities as well as its surroundings.

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It was a great experience. Very clean, very well designed, very friendly staff.

Breakfast had to be ordered upfront. We did not always receive what we ordered. Changes had to be made the day before. We ended up not going to breakfast the last two days as it was all the same things over and over again.

The room was beautiful, the facilities were stunning and overall just a wonderful hidden gem we are already planning our return trip!

I do feel that guests should have dressing gowns in their room, since we paid for the most expensive room and for full spa facilities - but it’s only €7 to rent so it wasn’t that big a deal we just didn’t know when we arrived.

Great place, hot natural waters. Everything very clean, very efficient and friendly staff. I loved the morning breakfast and the all day long "ristoro"-snacks-with natural teas, fruits, vegetables, juices.... In general, a great refreshing, healthy stay

Everything was amazing, food was incredible, facilities were incredible, the staff were very helpful and friendly, and the room was lovely!

Nothing.

I mean it’s a gem in the middle of really nowhere. You’re close to the beach if you want to go and close to Tuscany but your truly heading up the hillside. Everything is delightful booked Hot Springs for both days we did the Sposter one stayed in the hotel two nights extended our stay. It was truly one of the more magical moments of our whole European trip.

Everything was amazing

Nothing